Experience

Grace House Ministries

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Quality Assurance Manager

  • Mar 2014 - Present

  • Serves as a compliance liaison between the house parents and the Clinical Director. • Responsible for developing and implementing quality management procedures and systems in all three homes. • In charge of quality monitoring the girls weekend activities and shadowing parents; make certain health and safety regulations are met. • Ensures the homes are in compliance with state regulations and Grace House policies; prepared for scheduled and impromptu audits. • Provide support to weekend House Parent staff (i.e., helping with CNP’s) • Maintain knowledge of current CNP regulations and observes menu preparation. • Assist Clinical Director with training house staff on new hire paperwork and minimum standards. • Reports all house maintenance requests to the Administrative Coordinator. • Understands the processes within the ministry and establishes a rapport with house parent staff as well as the residents. • Conducts inspections and drills in accordance with DHR standards and Grace House policies. Show less



Impact Family Counseling

• United States
• Mental Health Care
• 1 - 100 Employee

• Associate Licensed Counselor

  • Aug 2009 - Present

  • Associate Licensed Counselor (C1831A) May 2011-Present • Works with clients (veterans and civilians) who are diverse in terms of age, culture, ethnicity, gender, race religion, sexual orientation, socioeconomic and mental status • Provides therapy/counseling with individuals, couples, families and groups for various presenting problems affecting them socially, personally and/or their behavior • Conducts mental, relational and career assessments to determine intervention needed • Facilitates groups for Alabama and Auburn University’s Evidence-Based Initiatives • Conducts studies for Auburn University to identity needs of various populations • Assists clients with treatment goals/plans using a wide range of evidenced based theories by identifying interests, strengths/weaknesses, skill training or educational needs, etc. • Monitors clients progress by preparing progress notes, consultation notes and related documentation and reports • Makes recommendations and referrals to other resources and outreach services as needed • Provides education on mental illness, healthy living, medication, family dynamics, substance abuse, resume preparation and vocational options Show less



Birmingham Va Hospital

• United States
• Government Administration
• 100 - 200 Employee

• Program Support Assistant

  • Mar 2004 - Present

  • Works on an interdisciplinary team for the care of serious mentally ill patients • Serves as liaison between Leadership teams and front line employees in identifying and initiating corrective actions for administrative practices and patient flow • Assesses patients in the enrollment process in MHICM, E-RANGE and RANGE • Assists psychiatrist and case managers with home/office visits and group therapy as needed • Prepares monthly audits, quality assurance reports for case managers and provides FTEE reports to the North East Program Evaluation (NEPEC) • Conducts quality and statistical reviews, summarizes the results, and initiates corrective action as needed • Prepares letters, memos, and other business written communication • Provides case managers information on available facilities and community resources • Routes and tracks National Action Tracking System (NATS) for the MH service • Maintains and monitors on-going data needed for enrolled patients • Attends meetings and conference calls associated with or related to performance monitoring and advanced clinic access • Makes patients appointments and/or assist in the determination of patient’s eligibility for services/enrollment in program • Interprets admission and outpatient policies to patients, their families, agency employees, and veterans organizations • Coordinates case manager, social workers and team daily assignments and group activities • Uses the following office systems: CPRS, VISTA, Microsoft Office programs, Sharepoint Show less