Experience

Penny Arcade, Inc.
• United States
• Online Audio and Video Media
• 1 - 100 Employee
• Client Relationship Manager

  • Feb 2021 - Present


TERRA Staffing Group

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• On Site Supervisor

  • Aug 2020 - Feb 2021

  As Onsite Supervisor, I help support Terra employees while working on-site for one of our company's largest clients. In this role, I strengthened the relationship between our client and the Terra recruiting staff while finding quality candidates for open positions. I also conducted onboarding for new employees, managed our contractors by giving coaching, facilitated and coordinated employee reviews, managed timecards, and ensured the safety and happiness of all employees on the worksite.

• Recruiting Coordinator

  • Jun 2019 - Aug 2020

  I have helped source and onboard quality talent for Administrative and Light Industrial roles. I scheduled over 500 interviews, and conducted interviews and onboarded over 300 employees. I also help support Recruiters and Staffing Specialist in a wide variety of administrative tasks.



SWEDISH UROLOGY GROUP PC

• United States
• 1 - 100 Employee

• Patient Care Coordinator

  • Dec 2017 - Jun 2019

  • Greet clients upon arrival and maintain a daily schedule • Help patients schedule appointments in person and via multi-line telephone. • Collect payments and copays from patients. • Collect and distribute information received via fax, email, or mail. • Triage and coordinate in-coming referrals. • Draft letters, reports, and spreadsheets using Office and Excel. • Communicate effectively with Swedish Hospital for emergency consults. • Maintain extensive files throughout the clinic. • Schedule daily appointments with Pharmaceutical Representatives. • Open and close the clinic. • Complete tasks/projects assigned from the Doctors or Office Manager Show less



InVigor Law Group

• Law Practice

• Office Administrator

  • Feb 2016 - Oct 2017

  • Greet clients on arrival and maintain schedule for all attorneys. • Draft contracts and supplementary documents for attorneys. • Draft invoices/enter client expenses with our invoicing software twice a month. • Collect and distribute information received via fax, email, or mail. • Draft letters, reports, and spreadsheets using Office and Excel. • Email clients with reminders/information we received from state institutions. • Create legal binders/case binders. • Take inventory of office supplies and order as needed. • Answer questions from potential clients about services and prices. • Process Accounts Payable twice per month. • Write checks for payments as needed. • Deposit check/cash payments into company bank account • Limited supervisory role to two other administrative assistants. Show less



Family Health Care

• India
• Home Health Care Services

• Front Office Adminstrative Assistant

  • Sep 2014 - Feb 2016

  • Greet clients upon arrival and maintain a daily schedule • Help patients schedule appointments in person and via multi-line telephone. • Collect payments and copays from patients. • Collect and distribute information received via fax, email, or mail. • Call to remind clients of upcoming appointments, or needed procedures. • Draft letters, reports, and spreadsheets using Office and Excel. • Mail out statements and reminders. • Maintain extensive files throughout the clinic. • Schedule daily appointments with Pharmaceutical Representatives. • Open and close the clinic. • Complete tasks/projects assigned from the Doctors or Office Manager Show less



SUNSET HILL VETERINARY & REHABILITATION CENTER

• United States
• Veterinary
• 1 - 100 Employee

• Office Coordinator

  • Sep 2013 - Oct 2014

  • Greet clients upon arrival and maintain a daily schedule • Help clients schedule appointments in person and via multi-line telephone. • Check out clients after visits. • Collect and distribute information received via fax, email, or mail. • Call to remind clients of upcoming appointments, or needed procedures. • Relay messages from clients or other clinics to the medical team. • Work together with other Receptionists to make sure daily work is completed • Complete end of day transaction report and close out cash box. • Open and close the clinic. Show less



Pacific Science Center

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Guest Service Representative

  • Sep 2008 - Jul 2011

  • Earned management trust by serving as key holder, responsibly opening and closing the ticket booths each day. • Described exhibits and events to customers and accurately explained each aspect of the museum. • Politely assisted customers in person and via telephone. • Developed reputation as an efficient service provider with high levels of accuracy. • Served as the main liaison between customers, management and sales team. • Work as relief receptionist, taking calls using multiline phone, distribute mail, transfer calls and take messages. Show less