Senior Human Resources Generalist

• Mar 2023 - Present

Human Resources Generalist

• Mar 2022 - Feb 2023

Owner

• Apr 2016 - Present

• I help companies in creating their benefits package from scratch, while making sure that their employees are educated and comfortable with the new packages. I also ensure that the company staff is prepared to administer those benefits. • I help retirees choose the right Medicare plan. We offer a broad range of solutions, in assisting those recently retired, newly Medicare eligible or disable in making an informed decision about their Healthcare. If you want to avoid making a… Show more • I help companies in creating their benefits package from scratch, while making sure that their employees are educated and comfortable with the new packages. I also ensure that the company staff is prepared to administer those benefits. • I help retirees choose the right Medicare plan. We offer a broad range of solutions, in assisting those recently retired, newly Medicare eligible or disable in making an informed decision about their Healthcare. If you want to avoid making a mistake, I can help you choose the best health insurance plan possible that fits your needs. Please message for more information Show less • I help companies in creating their benefits package from scratch, while making sure that their employees are educated and comfortable with the new packages. I also ensure that the company staff is prepared to administer those benefits. • I help retirees choose the right Medicare plan. We offer a broad range of solutions, in assisting those recently retired, newly Medicare eligible or disable in making an informed decision about their Healthcare. If you want to avoid making a… Show more • I help companies in creating their benefits package from scratch, while making sure that their employees are educated and comfortable with the new packages. I also ensure that the company staff is prepared to administer those benefits. • I help retirees choose the right Medicare plan. We offer a broad range of solutions, in assisting those recently retired, newly Medicare eligible or disable in making an informed decision about their Healthcare. If you want to avoid making a mistake, I can help you choose the best health insurance plan possible that fits your needs. Please message for more information Show less

Benefits Specialist

• Jul 2019 - Apr 2021

Human Resources Benefits

• Nov 2016 - Apr 2021

Served as the Total Rewards department Specialist, servicing approximately 47,000 employees. In my role, I performed all work involved in administratively supporting the Benefits team. Provided Tier III level overview of the Company Benefits plans to the HR Call Center. Responded to employees, managers, and vendor issues escalated from the Call Center. Account management responsibilities included: vendor premium billing, weekly, biweekly, and monthly. Processed and submitted all total… Show more Served as the Total Rewards department Specialist, servicing approximately 47,000 employees. In my role, I performed all work involved in administratively supporting the Benefits team. Provided Tier III level overview of the Company Benefits plans to the HR Call Center. Responded to employees, managers, and vendor issues escalated from the Call Center. Account management responsibilities included: vendor premium billing, weekly, biweekly, and monthly. Processed and submitted all total reward invoices to the finance team for remittance. Our department accounted for over 50 million in remittance annually. Assisted management in the development of the yearly employee benefits guide. Processed and updated the service operations procedures for the Benefits team using Microsoft OneNote and Excel spreadsheet. Researched, analyzed, validated, and prepared daily, weekly, and monthly data reports for monitoring and auditing for benefits team strategy support and special projects. Utilizing, Salesforce, DOMO, and Excel Provided an in-depth overview of the Company benefits program to new hires during the onboarding presentation.

Benefits Analyst

• Nov 2016 - Jul 2019

Benefits Coordinator - Employee Services, Benefits

• Apr 2014 - Apr 2016

Directly manage a variety of administrative and operational tasks which includes acting as a first point of contact for benefit department vendors in regards to benefit issues and/or complaints. Generate comprehensive benefit reports used by executive management, assist in the creation of internal standard operating procedures, and play a lead role in benefit related projects. Utilize superior communication and interpersonal abilities in order to foster positive relationships… Show more Directly manage a variety of administrative and operational tasks which includes acting as a first point of contact for benefit department vendors in regards to benefit issues and/or complaints. Generate comprehensive benefit reports used by executive management, assist in the creation of internal standard operating procedures, and play a lead role in benefit related projects. Utilize superior communication and interpersonal abilities in order to foster positive relationships with both the Employee Relations and Benefits Manager in addition to members of executive management. Show less Directly manage a variety of administrative and operational tasks which includes acting as a first point of contact for benefit department vendors in regards to benefit issues and/or complaints. Generate comprehensive benefit reports used by executive management, assist in the creation of internal standard operating procedures, and play a lead role in benefit related projects. Utilize superior communication and interpersonal abilities in order to foster positive relationships… Show more Directly manage a variety of administrative and operational tasks which includes acting as a first point of contact for benefit department vendors in regards to benefit issues and/or complaints. Generate comprehensive benefit reports used by executive management, assist in the creation of internal standard operating procedures, and play a lead role in benefit related projects. Utilize superior communication and interpersonal abilities in order to foster positive relationships with both the Employee Relations and Benefits Manager in addition to members of executive management. Show less

Benefits Coordinator - Leaves Administration (Diversified Temporary)

• Jun 2013 - Apr 2014

Guided daily benefit and leave administration functions within a consulting organization which included documenting leave requests/approvals, tracking employee hours, and monitoring payroll/STD payments. Calculated employee benefit eligibility which required a significant analytical skill set, ensured benefit documentation was completed accurately, and updated individual LOA status. Provided support to staffing/employee relations teams, human resource team members, and members of… Show more Guided daily benefit and leave administration functions within a consulting organization which included documenting leave requests/approvals, tracking employee hours, and monitoring payroll/STD payments. Calculated employee benefit eligibility which required a significant analytical skill set, ensured benefit documentation was completed accurately, and updated individual LOA status. Provided support to staffing/employee relations teams, human resource team members, and members of management during leave abuse related investigations. Maintained a keen knowledge of federal regulations/guidelines related to FMLA, ADA, and the Pregnancy Discrimination Act in addition to overseeing ongoing leave cases. Show less Guided daily benefit and leave administration functions within a consulting organization which included documenting leave requests/approvals, tracking employee hours, and monitoring payroll/STD payments. Calculated employee benefit eligibility which required a significant analytical skill set, ensured benefit documentation was completed accurately, and updated individual LOA status. Provided support to staffing/employee relations teams, human resource team members, and members of… Show more Guided daily benefit and leave administration functions within a consulting organization which included documenting leave requests/approvals, tracking employee hours, and monitoring payroll/STD payments. Calculated employee benefit eligibility which required a significant analytical skill set, ensured benefit documentation was completed accurately, and updated individual LOA status. Provided support to staffing/employee relations teams, human resource team members, and members of management during leave abuse related investigations. Maintained a keen knowledge of federal regulations/guidelines related to FMLA, ADA, and the Pregnancy Discrimination Act in addition to overseeing ongoing leave cases. Show less

Human Resources Associate

• May 2010 - Sep 2012

Managed administrative functions within a call center environment with a focus on providing guidance to both employees and managers on benefit related policies. Played a lead role in advising employees on benefits and leave programs, processed benefit documentation, handled employee status changes, performed I-9 audits, and provided training to new employees.

Benefits Representative II

• Dec 2006 - May 2010

Working in a call center environment, provided information to supervisors, co-workers, and vendors by telephone, in written form, or e-mail, . Advised and counseled employees on benefits related issued in accordance with current plan documents,this included medical, dental, vision, FMLA/STD, retirement plans, COBRA , Section 125 /flexible spending accounts. Analyzed information daily and evaluated results to choose the best solution to solve problems. Working with… Show more Working in a call center environment, provided information to supervisors, co-workers, and vendors by telephone, in written form, or e-mail, . Advised and counseled employees on benefits related issued in accordance with current plan documents,this included medical, dental, vision, FMLA/STD, retirement plans, COBRA , Section 125 /flexible spending accounts. Analyzed information daily and evaluated results to choose the best solution to solve problems. Working with management, identified the developmental needs of others by coaching, mentoring, or otherwise helping others to improve their knowledge or skills in the call center.