Customer Experience Manager

• Feb 2020 - Present

FabACab was inspired by the mechanics and field technicians in the elevator industry who have struggled to overcome elevator interior system installation barriers for years. By working alongside them and learning their likes and dislikes, we’ve made our mark in a stagnant industry by simplifying interior systems and putting PEOPLE above product. When companies focus more on streamlining and less on quality and service, customers do not feel seen or heard and quality is often sacrificed. Thoughtful product designs and innovations are necessary, and people want their buying experience to be an enjoyable one. Not only have we developed a series of high-quality, patented and quick-installing systems that benefit everyone, but our service is also second to none and sets us apart from the rest.