Experience

Alfacart.com

• Indonesia
• Retail
• 1 - 100 Employee

• Product Management Specialist

  • Dec 2015 - Present

  - Analyzing and solving issues - Testing new system or improvement system to implement in production server before live to site - Daily checking for transaction, promotion module, and speed test - Daily monitoring to make sure the order sent to store - Managing JIRA tickets and assign to PIC - Daily report for all task to senior manager - Weekly report for last project status to all team - Making project documentation since live to site - Manage IT Branch Support to handling issue from stores Show less



PT. Sumber Alfaria Trijaya, Tbk

• Indonesia
• Retail
• 700 & Above Employee

• IT Helpdesk

  • Feb 2014 - Dec 2015

  - Managing, Analyzing, and solving issue from stores. - Remote troubleshooting and monitoring program and database in stores - Analyzing the program if there are bugs, and reporting to PIC - Managing, Analyzing, and solving issue from stores. - Remote troubleshooting and monitoring program and database in stores - Analyzing the program if there are bugs, and reporting to PIC



PT Midi Utama Indonesia, Tbk

• Indonesia
• Retail
• 700 & Above Employee

• IT Support Staff

  • Jun 2012 - Feb 2014

  - Troubleshooting program and database in stores - Do maintenance of hardware and software in stores - Troubleshooting program and database in stores - Do maintenance of hardware and software in stores