Ha Trang Nguyen

Marketing & Communication Designer at UpSurgeOn
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Contact Information
Location
Milan, Lombardy, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Italian Professional working proficiency
  • Spagnolo Elementary proficiency
  • Vietnamita Native or bilingual proficiency

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Bio

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Credentials

  • Certificate of completion - Intro to ChatGPT and Generative AI
    365 Data Science
    Jul, 2023
    - Oct, 2024
  • Start the UX design process: Emphasize, Define and Ideate
    Google
    May, 2023
    - Oct, 2024
  • Foundations of Digital marketing and E-commerce
    Google
    Aug, 2022
    - Oct, 2024
  • Foundations of User Experience (UX) Design
    Google
    May, 2022
    - Oct, 2024
  • Get started with Figma
    Coursera
    May, 2022
    - Oct, 2024
  • Introduction to Graphic Design: Concepts
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Certificazione di Italiano come Lingua Straniera - CILS B2
    Università per Stranieri di Siena
    Mar, 2022
    - Oct, 2024
  • Fundamentals of Social Media Advertising
    Meta
    Feb, 2022
    - Oct, 2024
  • The Fundalmentals of Digital Marketing certificate
    Google
    Jun, 2020
    - Oct, 2024
  • Certificate of proficiency in English B2
    Hanoi University
    Dec, 2019
    - Oct, 2024
  • Certificate of proficiency in Italian C1
    Hanoi University
    Dec, 2019
    - Oct, 2024

Experience

    • Italy
    • Education
    • 1 - 100 Employee
    • Marketing & Communication Designer
      • May 2023 - Present

      - Designed visually appealing and informative catalogs and that effectively showcased the company's products and services - Actively participated in meetings to contribute ideas and insights that helped shape the company's marketing strategies - Designed visually appealing and informative catalogs and that effectively showcased the company's products and services - Actively participated in meetings to contribute ideas and insights that helped shape the company's marketing strategies

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Italian teaching
      • Jul 2022 - Present

      - Planning and delivering well-structured and interactive lessons which engage and motivated students- Teaching Italian communication and grammar level A1-A2 for foreigners

    • Assistant Fashion Designer
      • Mar 2022 - Present

      - Coordinated fittings for designers to ensure satisfaction with fit, style, and fabric quality during photoshoots- In charge of coordinated backstage photography shoots - Coordinated with photographers, models, stylists, makeup artists, and other key personnel during photo shoots- Assisted designers with the fabric selection process

    • Vietnam
    • Business Consulting and Services
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Jan 2020 - Apr 2020

      - Created visually stunning graphics using Adobe Photoshop, Illustrator and Canva to promote the company's services and events, resulting in a 20% increase in engagement on social media platforms. - Implemented and executed targeted marketing campaigns on social media platforms for 2 major events, resulting in a 25% increase in brand awareness and positive participant feedback - Crafted compelling copy for email newsletters, press releases, and blog posts that effectively communicated the value of the company's services to potential customers, resulting in a 15% increase in customer acquisition. - Developed and executed a social media marketing campaign on Facebook and LinkedIn to promote the company's services which resulted in a 50% increase in website traffic and a 30% increase in lead generation. - Trained and coached new staff members on the company's procedures, resulting in an increase in efficiency by 20%. - Delegated tasks to ensure all team members were utilizing their strengths effectively, resulting in a 30% reduction in errors. Show less

    • Content writer
      • Jun 2018 - Feb 2020

      - Researched, wrote, and published five high-quality articles each month, ranging from 2,000 to 6,000 words, that increased website traffic by 35%- Utilized advanced research skills and in-depth knowledge of SEO best practices to optimize content for search engines and increase organic traffic by 30%.- Collaborated with a team of 15 content writers to develop effective strategies that aligned with company goals and resulted in a 100% on-time delivery rate for all projects.- Managed multiple projects simultaneously resulting in a 100% on-time delivery rate for all projects Show less

    • Digital Marketing Intern
      • Dec 2018 - Feb 2019

      - Trained and coached new staff members on the company's procedures and SEO Optimization, resulting in an increase in efficiency by 30%.- Coordinated and assigned tasks to 5 teams of 15 content writers for 5 languages resulting in a 100% on-time delivery rate for all projects- Facilitated weekly feedback sessions with team members, highlighting areas of improvement and sharing best practices, which led to a 20% boost in team productivity.- Revamped the travel blog's content strategy using industry research, resulting in a 15% increase in total page views and a 10% increase in time spent on site.- Conducted ongoing keyword research and implemented SEO optimization to improve search engine rankings for top travel destinations, resulting in a 20% increase in organic traffic to the website. Show less

Education

  • Università degli Studi di Milano
    Master's degree, Corporate communication
    2020 - 2023
  • Hanoi University
    1° livello - Laurea L, Italian Studies
    2016 - 2020
  • Università degli Studi di Salerno
    Exchange student, Italian Studies
    2018 - 2018

Community

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