Experience

Riverwind Casino

• Food and Beverage Services
• 1 - 100 Employee

• Security Dispatcher

  • Jan 2010 - Present

  Norman, OK Working with a team of Dispatchers dispatching Security and other personnel to areas needed on facility property. Answering phone calls from inside and outside the facility, answering callers questions and/or directing the caller to the person they are seeking or dispatching personnel to areas where they are needed inside and outside the facility. Keeping a time log during the shift of dispatched calls, Security personnel postings and other events that happen throughout the day.



Helping Hands Home Solutions

• United States
• 1 - 100 Employee

• Owner/Operator

  • Mar 2005 - Present

  Norman, OK Including, but not limited to, cleaning client's homes, pet sitting and grocery shopping.



Dungarvin Oklahoma Inc

• Secretary

  • 2001 - 2005

  Norman, OK Answering phone calls for a company that provides services for adults needing 24-hour Habitation Training Specialist assistance. Recreated forms used by HTS workers for keeping track of day to day activities in client's homes. Various office activities including filing and mailing.



Service Experts Heat and Air

• Customer Service Representative

  • May 1998 - Sep 2000

  Norman, OK Customer Service by phone for an HVAC company. Scheduling service appointments, helping customers troubleshoot their HVAC, phone sales for new equipment and servicing.



R-Tec Systems

• India
• IT Services and IT Consulting

• Manufacturing Documentations Analyst

  • Apr 1986 - Mar 1996

  Bedford, Texas Telecommunications company that later changed its name to Marconi Communications. I helped to define process flows and created documentation for manufacturing new products and keeping manufacturing documentations up to date. I also helped facilitate the processes of making the company ISO 9,000 compliant by 1992.