Director

• Nov 2017 - Present

Founder and Owner

• Sep 2017 - Present

www.cardiffhearing.co.uk

Audiology Trainer

• Sep 2021 - Present

Providing educational support to hearing health professionals, occupational therapists, and psychologists across the UK on how to implement the use of and get best patient outcomes from LACE Auditory Brain Training. If you’d like to learn more about LACE, please get in touch. Providing educational support to hearing health professionals, occupational therapists, and psychologists across the UK on how to implement the use of and get best patient outcomes from LACE Auditory Brain Training. If you’d like to learn more about LACE, please get in touch.

Clinical Assessor

• Apr 2021 - Present

Professional Advisor Committee

• Feb 2021 - Present

I was voted in by the Board of Trustees at the British Tinnitus Association to join their Professional Advisors Committee. I was voted in by the Board of Trustees at the British Tinnitus Association to join their Professional Advisors Committee.

Company Director

• Apr 2013 - Present

My company, PluggedAudio Ltd is my overarching micro company from which I provide a variety of consultancy services to industry, charities, and academic institutions. Consultancy services have included: development and delivery of training programmes (e-learning and in person workshops), project development, product idea generation, ad-hoc workshops focused on hearing health, article writing, and business development. Clients have included: Widex UK, Cardiff Metropolitan University, Royal Northern College of Music, BBC National Orchestra of Wales, BBC Scottish Symphony Orchestra, BBC Scottish Symphony Orchestra, Disability Sport Wales, Surfability CIC, British Canoeing, and Glyndwr University. I have also created Cardiff Hearing, the trading name of PluggedAudio Ltd; Cardiff Hearing is a small independent private Audiological practice. Show less

Ad-hoc Audiologist

• Jun 2017 - Apr 2020

I test prospective noise induced hearing loss claimants. I test prospective noise induced hearing loss claimants.

Non Executive Board Director of Safeguarding and Inclusion

• Jun 2016 - Nov 2019

In June 2016 I was appointed Director of Safeguarding and Inclusion. Safeguarding: Working as a Paediatric Audiologist as well as volunteer play worker has enabled me to witness and be involved in vital safeguarding work. It is my intention to streamline and develop our Safeguarding processes to be as impactful as possible, ensuring all children and vulnerable adults are safe whilst partaking in the sport. Inclusion: With my background of working with those with communication disorders and a range of complex needs, in addition to my personal use of paddling as a form of rehabilitation due to a neurological disorder (check out my blog www.paddlehigh5.wordpress.com), I have developed a passion for driving the sport of canoeing forward so that all, no matter background or ability can get involved. Show less

Trainer

• Apr 2016 - Apr 2017

On a freelance basis I created and delivered bespoke training packages to both internal staff and external clients, on behalf of Widex UK and Ireland pertaining to clinical Audiology. I provided coaching and mentoring to new sales staff. Laughter is at the very heart of everything that I do as I believe no matter your age, the most memorable lessons are the fun ones. From 1:1 sessions right up to large group seminars and lectures, my ethos is to ensure training is interactive, creative, and of course...fun! I delivered training across a range of subjects, for example: Real Ear Measurement Managing Patient Expectations and Acclimatisation (and securing sales!) Tinnitus Paediatric Audiology Hearing Aid Fitting and Technology Effective History Taking The Physiology of hearing for the beginner Hearing Loss Awareness Hearing Instrument Selection - a basic guide Show less

Regional Account Manager and Campaigns

• Oct 2010 - Apr 2013

Campaigns: I identified campaigns and worked on lead generation strategies utilising multi-channel marketing strategies, working along-side a range of internal and external stakeholders. I conceived and launched Starkey’s first in-house Tinnitus Awareness Day (Feb. ‘13) in conjunction with the British Tinnitus Association (BTA). I had a minimal budget thus promoted it by; press release, social media, radio interviews, the BTA, and networking at local Deaf Societies. Television: I created the concept and wrote the treatment for Starkey’s first television advert, which appeared on the Yesterday Channel in 2013. Sales & Training: I contributed to increasing the market share of the company in a designated territory through; technical product training to both the private and public sectors, sales support for existing customers and development of new relationships through providing businesses with tools to increase their outreach and profitability. Relationships: I represented Starkey at product launches, conferences and academic institutions, developing close working relationships with academics, students, audiologists and purchasers Show less

Clinical Audiologist

• Sep 2009 - Sep 2010

I worked as an Adult Audiologist across a range of departments in the Manchester area. I worked as an Adult Audiologist across a range of departments in the Manchester area.

Junior Account Executive

• May 2006 - Sep 2006