Sonja Dan

Sales Supervisor at DoubleTree by Hilton Cluj - City Plaza
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Contact Information
us****@****om
(386) 825-5501
Location
Cluj, Romania, RO
Languages
  • English Full professional proficiency
  • German Elementary proficiency
  • Spanish Professional working proficiency
  • Hungarian Native or bilingual proficiency
  • Romanian Native or bilingual proficiency

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Bio

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Credentials

  • Leadership @ Hilton
    Hilton Worldwide
    Jun, 2019
    - Oct, 2024
  • EASA cabin crew certificate
    EASA - European Aviation Safety Agency
    Jan, 2016
    - Oct, 2024

Experience

    • Romania
    • Hospitality
    • 1 - 100 Employee
    • Sales Supervisor
      • Sep 2022 - Present

    • Senior Sales Executive
      • Mar 2020 - Sep 2022

      -taking care of the quotation process for groups, social and corporate events which requires identifying the clients’ needs-negotiating and signing contracts for groups and events which bring high revenue generation to the business-creating event proposals which fit client requirements and planning the event from start to finish-taking care of the event organizing process and tracking that the team tasks are accomplished in due time and all information is correctly communicated to other departments-organizing and prioritizing work in order to ensure that guaranteed response times and deadlines are met-liasing with internal departments to provide clients with seamless experience and single point of contact-aiming to always obtain a positive feedback from clients at the end of the events and making sure that they return gladly with future events-paying close attention to details in order to create successful events-generating sales reports to track the generated revenue from groups and events for every quarter -working with the reservation system in Opera - Sales & Catering-attending sales and revenue meetings every two weeks-making sales calls to potential new and existing clients/agents to seek out new/repeat business-assisting and offering full support to my juniot colleagues Show less

    • Sales Executive
      • Mar 2017 - Mar 2020

      -taking care of the quotation process for groups, social and corporate events which requires identifying the clients’ needs-negotiating and signing contracts for groups and events which bring high revenue generation to the business-creating event proposals which fit client requirements and planning the event from start to finish-taking care of the event organizing process and tracking that the team tasks are accomplished in due time and all information is correctly communicated to other departments-I learned that proactivity can simplify things for my clients, this is the reason why I come with a solution before there is even a situation Show less

    • Spa Assistant
      • Dec 2013 - Mar 2017

      -taking care of subscription sales-having the responsability of the front desk-doing appointments for different services via e-mail/phone-provide the required information for customers-taking care of the billing process

Education

  • Universitatea „Babeș-Bolyai” din Cluj-Napoca
    Bachelor's degree, Studii Europene
    2013 - 2016

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