Solutions Architect

• Jan 2022 - Present

Functional Architect | D365 & Power Platform

• Jan 2019 - Dec 2021

- Direct line manager to 6 people- Manager, mentor and buddy to a large group of fellow IBMers - guiding and supporting their professional growth within the business - Lead and manage enterprise level projects with multi-functional teams (both onshore and offshore) of 10+ individuals- Known for successfully submitting milestone deliverables and obtaining sign-off within aggressive timescales- Successfully managing large teams within pan European rollouts of 7000+ users- Management of, and engagement with, key project stakeholders supported the project receiving a 10/10 NPS across the board and was anecdotally hailed the most successful IT project for that client- Successfully apply expert level Agile framework, mitigating entirely against scope creep- Presenting Agile framework and reusable intellectual property at the practise delivery excellence training days- Leading the scoping and pre-sales activity of new opportunities within accounts I work with- Continuously working to help secure partnership programmes- Helping clients with their change implementation roadmaps, focussing on account growth- Led the scoping and pre-sales activities which resulted in one of the largest future project opportunities of the year for the practice- Successful continuous transformation of project delivery, leading to project extensions of new revenue- Led one of the UK’s first deliveries of PowerApps for a major UK bank which is still used as a key MS Power Platform reference- Experienced projects in the Financial Services, Governmental, Automotive and Energy industries Show less

Senior Business Analyst & Functional MS SME

• Aug 2016 - Dec 2018

- Leading and taking ownership of functional requirements on struggling projects and managing them through to successful resolution- Identifying project failure points and leading teams to resolve them- Delivered the first IBM Power App project successfully- Managing medium sized onshore and offshore teams- Considered Agile SME

MS D365 Functional Consultant

• Aug 2015 - Jul 2016

- Taking ownership of the functional requirements- Establishing a working relationship with onshore and offshore teams- Independently building a strong working relationship with client SMEs- Confidently presenting to 15+ client stakeholders - including CIO - who report directly to the board- Leading and delivering multiple work streams as part of larger projects- Demonstrating expertise in agile methodology- Single handedly presenting final deliverables to client sponsors

Microsoft Dynamics Consultant

• Feb 2013 - Jul 2015

CIBER UK is a subsidiary of CIBER, Inc. - a global Microsoft Gold Partner providing international system integration consultancy services for both public and private/governmental sectors. - Key member of the delivery of business driven CRM solutions for clients across several industries - Consulting with clients to extract requirements and analyse business processes - Configuring solutions using MS CRM technology, testing solutions and training clients - Configure the standard CRM 2011 and 2013 platforms to provide an in-depth CRM solution specific to the client's requirements - Carrying projects right through from discovery through to delivery, as the core member of the teams - Interaction with key client stakeholders - Conducting presentations to all levels of the client board / governance levels - Implementing business process management - Create and deliver design documentation - Production of training material - Carry out end-to-end testing for many client systems, some of which were integrated with other Microsoft applications or third party systems Show less