Executive Secretary & Office Manager

• Sep 2021 - Present

Business Support Manager

• Jun 2020 - Sep 2021

Office Manager

• Mar 2019 - Jun 2020

1. Provide support to Managing Partner's business travels which includes travel planning and bookings, visa applications, coordinate meetings, managing schedules and expense management.2. Oversee office day to day office operations matters.3. Manage logistics for group travel bookings. 4. Overall in charge of office facilities maintenance and repairs. 5. Managed office renovation (project cost: SGD 250,000) and coordinated office move.6. Source, evaluate and maintain office supplies and pantry.7. Process EP/DP applications, renewal and payroll for employees.8. Manage onboarding and offboarding of employees including assigning IT equipment, seating arrangements, card access and mobile phone.9. Screen resumes to identify potential candidates and coordinate interviews. 10. Planning and executing events such as Employer Branding events, Company Day, CSR activities.11. Manage all insurance matters including sourcing for vendors.12. Liaise with building management on common area repair works, power shutdown and other matters. 13. Source and review vendors for office projects.

Senior Office Manager / Executive Assistant

• Aug 2015 - Mar 2019

1. Responsible for the organization and co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.2. Assisted CEO and Managing Director in calendar management, extensive travel arrangement, meeting coordination and expense reimbursement.3. Handled Finance related task such as payment processing.4. Handled HR functions such as EP/DP application and renewal, on boarding process, staff attendance & leave records, employees insurance matters, medical claims and orientation for new hires.5. Developed and implemented office policies/procedures and proactively communicate such policies, practices and initiatives to all employees.6. Managed office logistics including its maintenance, space planning and storage arrangement.7. Liaised with building management for general office maintenance, tenancy agreement and other matters.8. Coordinated with IT for IT related matters in the office.9. Assisted Compliance with verification of KYC documents and AML search

Office Executive & PA

• Sep 2012 - Jun 2015

1. Providing secretarial support to Managing Director including travel booking, calendar management and expense claims.2. Oversee office cleanliness, co-ordinating the maintenance and repair of office facilities.3. Coordinate office calendar including conference room bookings and office meetings.4. Handle daily correspondence (mails, faxes, emails) answer phone calls and take and relay messages in a timely manner.5. Organize and coordinate business events. 1. Providing secretarial support to Managing Director including travel booking, calendar management and expense claims.2. Oversee office cleanliness, co-ordinating the maintenance and repair of office facilities.3. Coordinate office calendar including conference room bookings and office meetings.4. Handle daily correspondence (mails, faxes, emails) answer phone calls and take and relay messages in a timely manner.5. Organize and coordinate business events.

Service Quality Executive

• Oct 2004 - Aug 2008

Managing of Complaints & Compliments and all Feedbacks Managing of Complaints & Compliments and all Feedbacks