Employee Experience Manager

• Nov 2022 - Present

Strategy Project Workstream Lead

• Apr 2022 - Present

Project Lead - Engagement (Secondment)

HR Recruitment Team Lead

• Jul 2021 - Present

Wellbeing champion

• May 2021 - Present

Human Resources Recruitment Advisor

• Aug 2020 - Jul 2021

Founder

• Aug 2009 - Jul 2021

Wellbeing, dance project, fitness, personal coaching, naturopathy Nutrition. Wellbeing, dance project, fitness, personal coaching, naturopathy Nutrition.

Account Development Manager-Region London and the South

• May 2019 - Jul 2020

Senior Business Travel Consultant

• May 2017 - May 2019

Home based. Working on French, Spanish and UK accounts. Managing travel business accounts for senior management, business travellers and VIP’S from TV channel Eurosport other business accounts. Using Microsoft tools, Sabre and Concur. Dealing with complaints, refunds, all invoices, reports and B2B payments. Travel alerts. Home based. Working on French, Spanish and UK accounts. Managing travel business accounts for senior management, business travellers and VIP’S from TV channel Eurosport other business accounts. Using Microsoft tools, Sabre and Concur. Dealing with complaints, refunds, all invoices, reports and B2B payments. Travel alerts.

Contracts Assistant Manager

• Apr 2016 - May 2017

Negotiating room rates and services, drafting and negotiating and signing contracts, bed banks, release periods and allocations management. Finding new contacts, building, maintaining excellent relationships with suppliers via phone, emails or face to face meetings. Identifying new business opportunities. Creating sales reports. Business goals and opportunities projects. Meeting suppliers and participating at trade events. Supporting the sales team with sales enquiries and clients support. Organising Fam trips for the purchasing team and the sales department. B2B payment. Specialised in contracting London. Tour Plan

Inside Sales Account Representative

• Feb 2010 - Mar 2012

Dealing with business corporate accounts and VIPs. Support Account and Sales Managers organising with emails and phone calls from vips, frequent travellers and business accounts. Assist with booking fam trips for the whole department and also for travel agencies. Delivery of airport lounge passes, assisting frequent flyers. Assisting with meetings and exhibitions. Dealing with business corporate accounts and VIPs. Support Account and Sales Managers organising with emails and phone calls from vips, frequent travellers and business accounts. Assist with booking fam trips for the whole department and also for travel agencies. Delivery of airport lounge passes, assisting frequent flyers. Assisting with meetings and exhibitions.

Team Lead

• Mar 2002 - Jul 2007

Leading and supporting a team of 40 agents. Dealing with customer’s travel enquiries. Reservations of flights, car hire and hotels. Organisation of round the world itineraries. Ticketing, issuing, revalidation, recalculations of net and published fares. Dealing with passengers and travel agencies complaints, using emails, fax, online booking system and CRS). Supporting corporate agencies such as Carlson, BTI, Media Travel, Amex with daily queries. Helping agents with queries and organising Managers diaries. Assisting frequent flyers, VIP’s bookings, dealing with visas and health requirement. Staff briefings, trainings and meetings. Trained in Fares and Ticketing Level 1&2 on Amadeus, prepaid, administration and servicing.

Cabin Crew Manager

• Sep 1997 - Aug 2001

Cabin Crew then promoting to Purser on European routes. Cabin Crew then promoting to Purser on European routes.