Sonia Hortense

People Operations Specialist at Heritage Le Telfair, Mauritius Honeymoon
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Contact Information
us****@****om
(386) 825-5501
Location
Mauritius, MU
Languages
  • English -
  • French -
  • Basic Mandarin -

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Sweety Sookun

Sonia is very dedicated to her job. She goes out of her way to learn how she can improve herself to better deliver. She has the ability to lead from the front. She is very well-behaved, organized and has a great team spirit. She is a very dependable team member and brings a lot of support to the team.She is honest and brings a lot of expertise in the HR department. It was a pleasure working with her positive vibes and following her supportive instructions.

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • People Operations Specialist
      • Jul 2023 - Present

    • Mauritius
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Human Resources Specialist
      • Nov 2022 - Jul 2023

    • Mauritius
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Administrative Business Partner
      • May 2022 - Aug 2022

  • J Kalachand
    • Mauritius
    • Human Resources Officer
      • Jun 2019 - Mar 2022

    • Mauritius
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • People and Culture Business Partner Senior
      • Aug 2018 - May 2019

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Human Resource & Training Coordinator
      • Jan 2018 - Apr 2018

      1. Responsible for hiring, developing and looking after employees.2. Posting job adverts, organising resumes and job applications.3. Scheduling job interviews and assisting in the interview process.4. Assists in sports, community and environmental activities organise for employees.5. Coordinate events like Staff party, Children's party, beach parties, etc organised for employees.6. Assisting with the preparations and conducting disciplinary and grievance hearings.7. Ensures the promotion of employees equality, diversity and rights.8. Well conversent with Mauritian employment laws.9. Fluent on HR Softwares like Sicorax HRM & Payroll.10. Writing articles for the internal newsletter.11. Involve in the process for recruitment and processes of expatriates & interns.12.Co-ordinate training activities.13. Conducts orientation training program.14. Compiles course/training requirements.15. Maintains a monthly overview of course breakdown and attendance. Show less

    • Human Resources
      • Jul 2016 - Dec 2017

      1. Involve in the recruitment and selection process; developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.2. Actively participate in the payroll process; calculation and computation of overtimes, enrollment of new comers.3. Assist in the preparation of various Human Resource reports.4. Liaising with a wide range of people involved in policy areas such as staff performance and health and safety5. Working on standard of procedures and implementation of policies.6. Working on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.7. Employee welfare: organizing various activities, insurance benefits, health care and a lot more.8. Conducting the orientation program for the new recruits.9. Execute training programs as per hotel standards.10. Helping the HRM in various administrative tasks. Show less

    • Human Resource Assistant
      • Nov 2013 - Jul 2016

      Administrative Operations: organises, files and updates all documents and correspondence for the HR Department.Assists the HR Manager in planning and preparing various meetings.Accurately word-processes all correspondence, minutes of meetings, reports, memos, and other documents as requested.Assists in the transportation facilities, uniforms, shoes and badges of the staffs.Control of attendance and punctuality, absenteeism and overtime, and reports to the HR Manager.SOP Compliance & Quality AssuranceVerifies that all data in HRSoft and other HR information systems and personnel records are accurate and up-to-date.Ensures that all Departments’ personnel follow the established training as required by the short and long term training planLaunches and follows-up internal/external recruitment procedures as instructed by the HR Manager, and assists with the co-ordination, preparation and follow-up of interviews. Show less

    • Food & Beverage Secretary
      • Nov 2011 - Nov 2013

      Transmits any orders or decisions taken by the F&B Manager or Assistant F&B Manager promptly to team members as per instructions.Handles incoming telephone calls promptly and professionally.Answers queries and transmits information or channels to the appropriate person by giving telephone calls, sending e-mails, preparing internal memos...Projects Coordination: Raises purchases requests as per instructions of the F&B Management and ensures their follows-up.Assists the F&B Manager in planning and preparing various meetings.Administrative Operations: organises and files all F&B documents so that they are readily available on request for answering queries or preparing reports. Show less

    • Spa Cordinator
      • Nov 2010 - Nov 2011

      To ensure the day-to-day operations at the Spa Reception Oversee that all common areas runs effectively and efficiently. Contributing to creating a warm, friendly and professional atmosphere to welcome guests. Providing high standards of professionalism, conduct and customer care. Maximizing all sales opportunities and revenues through spa visits, consultations and in appointments taken

    • Guest Relations Officer
      • Dec 2009 - Nov 2010

      Welcoming guest upon arrivalFollow for all details regarding their stayUpdating all relevant activities done on a daily basis

Education

  • Association of Business Executives
    High School Diploma, Human Resource Management
    2012 - 2018
  • Open University of Mauritius
    Bachelor of Arts - BA, Human Resources Management/Personnel Administration, General
    2023 -

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