Public Relations Consultant

• Aug 2020 - Present

Career Development Officer and Case Manager

• Sep 2018 - Apr 2019

Responsible for maintaining accuracy of 157 case files of NB Social Development clients. Daily, met one-on-one with my clients and their families to address clients needs and concerns. Created case plan, updated client’s current situations, while and maintaining clients NB Case, NB Families, NB Housing tasks, notes, photocopies and all incoming and outgoing correspondences. Assessed client’s abilities with Motivational Interviewing training and Social Development work tools to evaluate their limitations for education and employment readiness. Received client's paperwork, verified benefits already awarded to the client, updated notes and tasks in client's NB caseload and created new benefits if appropriate, while updating case plan, client notes, prepared a proper letter to notify the client of new benefit awarded. Worked with other professionals such as social workers, psychologist, counsellors to assist clients towards their needs and goals.

Store Merchandise Coordinator

• Dec 2017 - Oct 2018

Daily, I assigned work from 10-22 employees every shift in my zone (ladies wear, shoes, cosmetics and seasonal). Communicated one-on-one daily employee assignments through a revision of each individual employee CRM workload sheets before shifts and after shifts. Monitored the work of each employee in my zone during daily shifts to achieve backroom and sales floor priorities. Provided daily insight on merchandise flow and coached sales floor employees on various presentation styles. Worked hand in hand with the management team to process and display our merchandise according to international standards. Reviewed daily, weekly, and monthly sales reports with the assistant manager of merchandise. Reviewed and signed with each employee their workload CRM sheets at the end of their daily shifts.

Receptionist and Clinical Assistant

• Oct 2017 - Dec 2017

Main duties were to be accountable for calling clients to remind them of their upcoming appointments and proactively letting them know what to expect on their first visit. Greeted clients to our office, maintained a professional, client-focused relationship with clients while preparing their direct billing, creating invoices and taking their payments. Organizing the new office space, order and storage of medical supplies. Combined with performing other general office duties such as filing, maintaining accuracy in files, accounting duties, scheduling appointments, customer service and answering calls. Preparing the clients' feet before the doctor would see them. Quickly became a trusted assistant to the doctor, as was promoted to performing foot scans assessments for orthotic insoles orders. Responsible for preparing proper shipping and transportation of the foot clay moulds to and from our manufacturing plants in Quebec and to our clients. Also entrusted to provide simple laser treatments and magnet therapy to help the client's pain management treatment before the doctor's appointment along with writing correspondence to and from various universities and associations from Doctor Cormier.

Casual Make Up Artist

• Mar 2016 - Sep 2017

-Responsible for product education and application of Lise Watier's entire cosmetics, trendsetting colour cosmetics, and high-performance skin care. -Applying make up to clients to best suit their needs, skin tone and texture while educating them on how to reproduce it. -Responsible for product education and application of Lise Watier's entire cosmetics, trendsetting colour cosmetics, and high-performance skin care. -Applying make up to clients to best suit their needs, skin tone and texture while educating them on how to reproduce it.

Casual Purchasing and Staging Assistant

• Feb 2013 - Jul 2015

Responsible for purchasing furniture, textiles, flooring, tiles and accessories. Matching decor style and colours for residential, real estate and commercial properties. Dealt with customer inquiries related to the schema for decorating, design and estimates. Maintained accurate billing, filing and all client’s correspondence. Responsible for purchasing furniture, textiles, flooring, tiles and accessories. Matching decor style and colours for residential, real estate and commercial properties. Dealt with customer inquiries related to the schema for decorating, design and estimates. Maintained accurate billing, filing and all client’s correspondence.

Casual Administrative Assistant Level 3

• Jul 2013 - Jul 2014

Used my analytical thinking and proactive problem solving while using a variety of computerized databases, provided over-the-counter government services to the public in accordance with policies and procedures. Provided professional client-focused over-the-counter transactions for the government services in accordance with policies and procedures of Service NB. Proactively examined and verified provided information by clients on several Service NB products and services such as for the Motor and Vehicle Department, Medicare, Rentalsman, Property Assessment, Fishing and Hunting licenses. Accessed and processed computerized forms, while updating several different databases simultaneously. Processed different payments and performed other tasks while maintaining client’s confidentiality

Bartender/ Server

• Dec 2011 - Jul 2013

-Represented the organization to guests, the public, industry leaders and government officials. -Identifying needs, convincing the purchase of goods, serving customer's food and beverages in business lounge setting meanwhile creating a friendly atmosphere. -Represented the organization to guests, the public, industry leaders and government officials. -Identifying needs, convincing the purchase of goods, serving customer's food and beverages in business lounge setting meanwhile creating a friendly atmosphere.

Communications and Public Relations Assistant

• Sep 2011 - Oct 2011

- Provided assistance to communication, media relations, advertising and public relations services to the "Salon du Livre de la Péninsule Acadienne". -Contributed to production of press releases, press kits, backgrounders, and managing media conferences. - Provided assistance to communication, media relations, advertising and public relations services to the "Salon du Livre de la Péninsule Acadienne". -Contributed to production of press releases, press kits, backgrounders, and managing media conferences.

Executive Assistant to VP of Marketing and VP of Regulatory Affairs

• Nov 2010 - Apr 2011

-Responsible for standardizing of the injectable pharmaceutical products with the Department of Health. -Implementing and maintaining the products database of GS1 to meet the specific regulations of Health Canada and our end users. -Responsible for planning, marketing, advertising and regulatory projects -Responsible for applying available tenders, and sponsorship programs. -Planned and presented to various audiences in both English and French at trade shows -Responsible for standardizing of the injectable pharmaceutical products with the Department of Health. -Implementing and maintaining the products database of GS1 to meet the specific regulations of Health Canada and our end users. -Responsible for planning, marketing, advertising and regulatory projects -Responsible for applying available tenders, and sponsorship programs. -Planned and presented to various audiences in both English and French at trade shows

Part Time Catering staff/Coordinator

• Aug 2008 - Dec 2010

-Catered to exceed the expectations and needs of each special event planner’s and their guests. -Set up and ensured smooth running of massive events such as Toronto Film Festival, Hockey Hall of Fame Induction Ceremonies, large scale weddings at the Graydon Hall Manor to smaller corporate events, and private parties. -Catered to exceed the expectations and needs of each special event planner’s and their guests. -Set up and ensured smooth running of massive events such as Toronto Film Festival, Hockey Hall of Fame Induction Ceremonies, large scale weddings at the Graydon Hall Manor to smaller corporate events, and private parties.

Customer Service Representative

• Dec 2009 - Jul 2010

-Accountable for all scoring services of psychological assessments across Canada. -Provided detailed information to clinicians, psychologists, occupational therapists, special educators, and guidance counselors on current publications. -Accountable for all scoring services of psychological assessments across Canada. -Provided detailed information to clinicians, psychologists, occupational therapists, special educators, and guidance counselors on current publications.

Event Facilitator

• Jun 2008 - Aug 2008

-Led small groups for outdoor activities such as rock climbing, zip lining, canoeing, etc. -Kept the energy high throughout our presentations and interactions with clients during activities such as icebreakers, games, and contests. -Led small groups for outdoor activities such as rock climbing, zip lining, canoeing, etc. -Kept the energy high throughout our presentations and interactions with clients during activities such as icebreakers, games, and contests.

Intermediate Customer Service Representative

• Aug 2007 - May 2008

-Prepared contracts for Autonet Dealers and utilizing Customer Relationship Management (CRM) software. -Delivered publicity and informational materials to increase awareness. -Gathered, evaluated and prepared communications material for internal and external audiences. -Prepared contracts for Autonet Dealers and utilizing Customer Relationship Management (CRM) software. -Delivered publicity and informational materials to increase awareness. -Gathered, evaluated and prepared communications material for internal and external audiences.

Library Technician

• Apr 2007 - Jun 2007

-Registered patrons and checked materials in and out of the circulation process. -Accepted and processed collections books, periodicals and elevated the need to donate to impoverished schools. -Provided research methods through monograph catalog and determined specific databases, electronic resources, e-books, periodicals to meet the needs of the research. -Registered patrons and checked materials in and out of the circulation process. -Accepted and processed collections books, periodicals and elevated the need to donate to impoverished schools. -Provided research methods through monograph catalog and determined specific databases, electronic resources, e-books, periodicals to meet the needs of the research.