Experience

Aquila Private Game Reserve
• South Africa
• Hospitality
• 1 - 100 Employee
• Sales Executive

  • Mar 2018 - Present


Cape Town Tourism

• South Africa
• Travel Arrangements
• 1 - 100 Employee

• Media Sales Representative

  • Feb 2016 - Dec 2017

  • Responsible for selling of advertising space and meeting set targets for the visitor guide to advertising agencies and direct clients. New and existing business.• Compile sales presentations of proposals set around relevant features, sales strategies or client needs and presenting this to clients.• Understand and extract useful statistics in order to compile meaningful reports to management and/or presentations to clients.• Individually develop a comprehensive sales strategy for your portfolio to achieve targets.• Sell packaged proposals to members and new clients.• Identify all potential clients relevant to the portfolio.• Representative of the Company and in selling the official Cape Town visitor guide in Cape Town by telephonic and email as well as 1 on 1 meetings with potential clients.• Develop and maintain a database of all new client information.• Follow up on bookings and advertising material for clients within required deadline.• Editorial integration – establish close relationship with editorial to build on sales opportunities.• Ensure that all CI’s and booking forms are in place, signed off and correct payment terms are adhered to with clients, as per the Company Policies & Procedures.• Ensure a clear understanding of company booking terms and conditions.• A clear understanding of rates and offering.• Feedback of any industry information or product information to management and editorial team that could benefit the reader. Facilitating the process of content and imagery from the advertisers to ensure a quality guide• Assisting with the facilitation of the collection of non-payment for bookings made, where required by the Finance department• After sales service proceeding the sale of advertising, to ensure that all advertisers are satisfied• Handling any after sales service queries, where relevant

• Marketing Sales & Project Administrator

  • Mar 2014 - Feb 2016

  • Organizing, setting up and minute taking at all project related meetings• Recruiting quotations for catering, venues etc for project meetings• Liaison with suppliers to confirm order and processing of quotations as per the Company policies• On-going communication with relevant departments to ensure all items are ‘actioned’ post the project meetings• Day-to-day liaison with advertisers – handling queries, providing information and follow-up mailers • Assisting the sales representative with admin support related to booking form, and contract communication for the Visitors Guide Project• Day-to-day telesales (cold calling, new and current clients) via telephone and customer face-to-face engagement, to sell advertising for the ‘business, directory listings and vouchers’ section of the Visitors Guide 2015• Printing, compiling and binding all Advertiser proposals for potential advertisers• Handle all administrative duties within the ‘Visitors Guide 2015’ Project • Update of clientele details for advertising sales • Preparing financial recons, sales figures and other documentation for the project• Monthly meetings with the finance department to ensure timeous payments are made on or before deadline dates• Follow-up communication with advertisers to ensure artwork, and other material is received within the deadline dates outlined• After-sales service: Contacting advertisers to provide a copy of the guide, and processing feedback from advertisers on the guide

• Senior Info and Res Consultant

  • Jul 2012 - Mar 2014

  • Welcoming visitors to visitor information centre• Customer Service • Reservations • Assist Industry Service team with membership programmes • Assist with local area events• Website editorial and local area marketing• Office finance and stats

• Information and Reservations (SANPARKS)

  • Aug 2009 - Jun 2012

  Customer Service, Knowledge gathering and administration, Sales, Reservations Sales, Industry and community in relationship unit, Local area awareness and marketing, Cape Town Tourism programme activation, General



Siyabona Africa Travel

• South Africa
• 1 - 100 Employee

• Sales Consultant/ Team Leader

  • Dec 2003 - Feb 2009

  Provide literature and information to clients concerning local tours, travel routes, accommodation and fares Discuss client requirements and advise on suitable itinerary Plan, prepare and cost itineraries (travel plans) for clients Make travel, accommodation and related bookings and enquiries Confirm bookings and notify clients of luggage limits, insurance and currency requirements Issue tickets for travel, accommodation vouchers and all relevant documentation Collect payments and maintain records of transactions Attend to walk in clients Assist and resolve client problems/ queries regarding trips, refunds or misunderstandings with consultants Assist with changes to travel arrangements and bookings where required Staff training and mentoring Planning and drafting of Saturday and Public Holiday roster Record keeping of all clients travelling and monthly sales report In charge of departments monthly targets



Telkom

• Türkiye
• Telecommunications
• 1 - 100 Employee

• Personal Assistant - 3 week Contract

  • Nov 2003 - Dec 2003

  Collections - contacting clients after hours

• Call Centre Agent - 2 week Contract

  • Oct 2003 - Oct 2003

  Log calls with technical department re faulty telephone lines



SARCC

• Truck Transportation
• 1 - 100 Employee

• Survey Officers - 3 week Contract

  • Nov 2003 - Nov 2003

  Train Survey, Communication with commuters to find out about the services and safety on the trains Train Survey, Communication with commuters to find out about the services and safety on the trains



Telkom Business

• South Africa
• Telecommunications
• 300 - 400 Employee

• Office Assistant

  • Apr 2002 - Nov 2002

  Placing orders for sales representatives with head office Arrange commission collection with clients Distributing of office mail Liaising and assisting manager with day to day running of office Answering telephone and man small switchboard Taking minutes at meeting Managing the managers diary Book accommodation, arrange parking for staff Educational accommodations Book parking tickets for clients at office Placing orders for sales representatives with head office Arrange commission collection with clients Distributing of office mail Liaising and assisting manager with day to day running of office Answering telephone and man small switchboard Taking minutes at meeting Managing the managers diary Book accommodation, arrange parking for staff Educational accommodations Book parking tickets for clients at office



CapTax CC

• United Kingdom
• Online Audio and Video Media

• Office Assistant

  • Aug 2001 - Apr 2002

  Typing of Capital Gains Tax Handbook for publication Arranging workshops Contact clients Compiling necessary documents for the completion of clients tax returns Answering telephone, photocopies, binding and mailing of documents Typing of Capital Gains Tax Handbook for publication Arranging workshops Contact clients Compiling necessary documents for the completion of clients tax returns Answering telephone, photocopies, binding and mailing of documents



Ernst & Young

• China
• Accounting
• 700 & Above Employee

• Secretarial Assistant

  • Apr 1997 - Jul 2001

  Answering telephone, photocopying and fillingFollow up on tax returns received from the Receiver of RevenueComplete necessary forms for the appointments of directors, members and public officers on behalf of companies with the Registrar of Companies and Receiver of Revenue (SARS)Assisting with the registration of Close CorporationsTyping and filing of minutes from different organizationsPreparing respective documents for audit reports Manual calculation and typing of clients invoicesArchiving

• Records Room Assistant

  • Mar 1997 - Apr 1997

  Retrieving and capturing of files removed from records roomAssisting auditors with faxing, filing, photocopies and binding of documents as requestedAnswering of telephones

• General Assistant to Tax Consultants

  • Jan 1997 - Mar 1997

  Data capturingProof readingTyping, photocopying and binding