Experience

South Seas Data LLC

• Greater Denver Area

• Social Media Marketing Specialist

  • Sep 2017 - Present

  • Implement and maintain online marketing strategies through social media platforms. • Measure web traffic and monitor SEO. • Create, edit and post text, photo and video content in accordance with our marketing strategies to be able to post in different media channels (traditional, social, and digital). • Responsible for social content, calendar maintenance, execution, and research related to each brand. •Design and implement creative graphics and content, both print and digital, on time and within budget •Create layouts & edit graphics for Company Website and social media platforms



Universidad ESAN

• Peru
• Higher Education
• 200 - 300 Employee

• Business Spanish Professor for International students

  • Aug 2012 - Dec 2013

  ▪Taught Spanish courses to international students for levels A1 to C2 according to the CEFR. The business Spanish course objective was to develop the four language skills (i.e. listening, reading, speaking and writing) in an integrated manner through the use of case studies, tasks and projects in order to help students improve their level of competence in Spanish for academic purposes. ▪Designed the course syllabus with another colleague (co-teaching), planning and delivering lessons in accordance with the university evaluation system and policies.▪Organized students’ social events such as culinary events and international fairs.

• Coordinator International Programs & Study Abroad

  • Oct 2008 - Dec 2013

  ▪ Coordinated all advising and logistics for incoming exchange students such as applications, admission, credit transfer, visa, student welcome orientation and buddy program. See link: http://www.ue.edu.pe/home-ingles and the video below developed in coordination with the marketing area.▪ Developed partnerships and maintained strong relationships for cooperative programs, internships and activities with faculty and staff, program directors, university deans and administrators from 70 partner institutions abroad.▪ Organized and developed short study-abroad programs and summer school programs for international students with faculty and partner institutions in Europe, in the USA, and in Latin America.▪ Developed an online application process system for the admission of undergraduate international students (see link http://exchange.ue.edu.pe/account/login ), managed the admissions processing policies and procedures.▪ Promoted and maintained relations with public and private agencies, embassies, regional organizations and companies to develop a network of strategic alliances and partners. ▪ Managed the International Students Office and its daily operations, managing budgets of up to $50,000 per year, writing annual reports, training and supporting staff as needed.

• Business English Professor for Undergraduate students

  • Mar 2010 - Dec 2012

  ▪ Taught business English to undergraduate students. The course’s objective was to familiarize students with English business terminology relating to customer service, marketing and advertising. ▪ Prepared lesson plans, activities and exams for students in accordance with the course curriculum. ▪ Provided advice and counseling to 40 individuals per semester regarding English related issues

• Exchange Programs Assistant for Undergraduate students

  • Jan 2009 - Feb 2010

  ▪ Advised and assisted with logistics for incoming students (100 up to 200 per year) such as applications, admission, visa status, cultural adjustment issues and course registration; grew program from 20 to 100 students the first year.▪ Advised outgoing students on exchange program options and assisted with logistics of their experience abroad. ▪ Liaised with faculty and staff, program partners to ensure clear communication, application procedures, transfer of credits, and pre-departure requirements for outgoing students.▪ Developed promotional materials including brochures, flyers and managed social media outlets and developed a website with information about opportunities for studying abroad; this included the creation of materials for prospective foreign exchange students.



CLADEA, Leadership Magazine

• Lima Province, Peru

• Translator (English-Spanish)

  • Oct 2008 - Dec 2009

  Translated articles from English to Spanish and Spanish to English, mainly reports about Management, Leadership, Marketing, Economics and education in business schools and interviews to faculty and members of CLADEA (Consejo Latinoamericano de Escuelas de Administracion). Translated articles from English to Spanish and Spanish to English, mainly reports about Management, Leadership, Marketing, Economics and education in business schools and interviews to faculty and members of CLADEA (Consejo Latinoamericano de Escuelas de Administracion).



CIEE Council on International Educational Exchange

• Burlington, Vermont Area

• Work and Travel USA Program, Sales representative

  • Dec 2007 - May 2008

  ▪ Took incoming sales and customer service calls for all lines of business. ▪ Answered questions and found solutions to problems for customers. ▪ Processed orders and handled customer service issues. ▪ Reported all interactions and orders using newly learned software. ▪ Learned Internet order processing, internet Chat, email, among other duties ▪ Took incoming sales and customer service calls for all lines of business. ▪ Answered questions and found solutions to problems for customers. ▪ Processed orders and handled customer service issues. ▪ Reported all interactions and orders using newly learned software. ▪ Learned Internet order processing, internet Chat, email, among other duties



CIEE Council on International Educational Exchange

• Portland, Maine Area

• Work and Travel USA Program, CSR Rep

  • Dec 2006 - Mar 2007

  ▪ Used my abilities to speak, listen, read and write and comprehend English by interacting with customers as well as working with diverse international students. ▪ Attended team meetings and participated in training courses as well as trained other incoming students in the position. ▪ Demonstrated a high level of customer service. Effectively responded and took appropriate action to resolve concerns and complaints by guests. ▪ Handled and processed all sales, including taking money , entering correct orders, counting out correct change and completing credit card transactions.



Banco de Crédito BCP

• Lima Province, Peru

• Customer Service Representative

  • Jul 2006 - Dec 2006

  ▪ Processed all cash transactions taking place in the bank. ▪ Successfully assisted bank customers inquiring about products and services in person and over the phone. ▪ Performed a set of regular procedures and customer requests and transactions such as: check cashing and deposits, loan payments, process payments. ▪ Maintained accurate details of each transaction and made precise entries into the banking system. ▪ Excelled at resolving product or service issues for clients to ensure a positive client experience.