Sonege Victor
Coordinateur des soins aux patients at Dental Excellence Turkey- Claim this Profile
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Créole haïtien Native or bilingual proficiency
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Français Native or bilingual proficiency
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Anglais Professional working proficiency
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Turc Professional working proficiency
Topline Score
Bio
Credentials
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Standard English/Western Certification
EF Education FirstMay, 2023- Nov, 2024 -
Verified International Academic Qualifications
World Education ServicesMay, 2023- Nov, 2024
Experience
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Dental Excellence Turkey
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Türkiye
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Health, Wellness & Fitness
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1 - 100 Employee
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Coordinateur des soins aux patients
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Nov 2021 - Present
As a patient coordinator, my role is crucial in ensuring a smooth and seamless experience for our patients. My primary responsibility is to serve as the main point of contact and support for our patients throughout their treatment journey. - I am the first point of contact for prospective patients. I provide information about our clinic, treatment options, and answer any initial inquiries or concerns they may have. My goal is to establish rapport, build trust, and guide them through the process. - Once a patient decides to proceed with treatment, I work closely with our dental team to create a personalized treatment plan based on the patient's specific needs and goals. This involves coordinating appointments, scheduling consultations, and ensuring all necessary documentation is in order. - I serve as a liaison between the patient and our dental team, ensuring effective and timely communication. This includes providing detailed information about appointments, treatment procedures, and any pre or post-treatment instructions. I also coordinate with other departments, such as billing to streamline the administrative aspects of the patient's journey. - After the treatment is completed, I follow up with patients to ensure they are satisfied with their results and address any post-treatment concerns. I also encourage patients to provide feedback on their experience, which helps us improve our services and patient care. Show less
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Mega Mould - Fabricant de moules
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Türkiye
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Machinery Manufacturing
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1 - 100 Employee
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Responsable marketing
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Jun 2020 - Mar 2022
I work as a Marketing and Sales Agent at Mega Mould- FR, utilizing my expertise in Production Management and International Transport. As a Marketing and Sales Agent, my role involves various responsibilities and tasks aimed at promoting and selling our company's products or services. Some key aspects of my role include: - Market Research: Conducting market research to identify potential customers, analyze market trends, and gather information on competitors. This helps in developing effective marketing strategies and identifying target markets. - Sales Planning and Execution: Developing sales plans and strategies to achieve sales targets. This involves identifying sales opportunities, establishing customer relationships, and negotiating sales contracts. - Marketing Campaigns: Developing and implementing marketing campaigns to promote our products or services. This includes creating marketing materials, organizing promotional events, and utilizing digital marketing channels. - Customer Relationship Management: Building and maintaining strong relationships with customers. This involves understanding their needs, addressing their inquiries, providing product information, and ensuring customer satisfaction. - Collaboration: Collaborating with cross-functional teams such as production, logistics, and customer service to ensure smooth order processing, timely delivery, and customer satisfaction. Overall, my role as a Marketing and Sales Agent involves combining my knowledge in Production Management and International Transport with marketing and sales strategies to drive business growth and achieve sales targets. Show less
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AGS Movers
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France
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Truck Transportation
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400 - 500 Employee
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Assistant Coordination
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Jun 2019 - Jun 2020
My role as Assistant in Import-Export involves various responsibilities and tasks aimed at facilitating the smooth movement of goods through import and export processes. That includes: 1. Document Preparation: Preparing necessary documents and forms required for import and export activities. This includes ensuring compliance with legal and regulatory requirements, such as customs documentation, shipping invoices, export licenses, and certificates of origin. 2. Documentation Review: Reviewing paperwork and documents associated with import and export shipments to ensure accuracy and adherence to regulations. This includes verifying shipping, handling, storage charges, and customs fees to ensure correct billing and compliance. 3. Database Management: Maintaining a database or record-keeping system to track merchandise throughout the import and export process. This includes recording shipment details, tracking numbers, delivery status, and other relevant information for efficient monitoring and retrieval. 4. Administrative Support: Providing general administrative support in import-export operations, such as coordinating logistics, scheduling shipments, communicating with suppliers and customers, and maintaining relevant documentation. 5. Collaboration and Coordination: Collaborating with internal teams, external stakeholders, such as shipping carriers, customs brokers, and government agencies, to ensure smooth execution of import and export processes. This includes effective communication, coordination, and resolving any issues that may arise. Show less
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Education
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2018 - 2019
Université Paris 1 Panthéon-Sorbonne
Master 2 (M2), Transports Internationaux -
Karadeniz Teknik Üniversitesi
Master's degree, Administration des affaires, gestion et fonctionnement
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