Experience

Trimac Transportation

• Canada
• Truck Transportation
• 700 & Above Employee

• NA Credit and Collections Manager

  • Jun 2018 - Present

  A management role that extends leadership through a North American approach by broadening the scope and its direct impact on credit and collection policy. The NA role includes writing, reviewing, recommending and revising credit and collections departmental structure throughout both the United States and Canada. Additionally, establishes and monitors continuous improvement performance metrics of the department and drives enhanced profitability through innovative approaches for increasing efficiency, productivity, and workforce enhancement. This role adds value to the front line of the sales to cash process by monitoring and controlling appropriate credit risk whilst working directly with credit analyst, the sales teams in on boarding new customers, directing the credit process for new books of business through acquisition and harmonious business integration and operational flows.

• Diversity, Equity, Inclusion, Belonging Chair

  • Jun 2020 - Present

  Diversity and inclusion is a newly created duty in addition to leading the company's credit team. The primary goal is to form an intentionally diverse and inclusive council, creating and implementing plans to promote diversity, equity, and belonging throughout the organization. A core focal point of this role is promoting and developing training programs which foster an inclusiveness work-place and understanding for all employees through Trimac.Additional, areas focus direct partnerships with recruiting, organizing opportunities through multiple diverse platforms and building brand awareness stripping bias, maintaining and building new relationships through diversity and inclusive training,and reviewing existing workplace procedures to ensure intentional inclusion present.

• Collections Manager

  • Jul 2017 - Jun 2018

  A management role that encompasses the writing, review, recommending and revising of credit collection policies, procedures, and best practices, while placing a high emphasis on the oversight of the US credit and collection department and departmental productivity. Also, working closely with the Billing Department to implement processes and policies that contribute to accurate invoicing, hence adding value to the management of the accounts receivable process (develops collections policies, procedures and controls, monitors client account activity). Additionally, monitors continuous improvement performance metrics of the department and drives enhanced profitability through innovative approaches for increasing efficiency, productivity, and workforce enhancement.



Axalta

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Powder Portfolio Credit Manager NA -Lead Credit Strategist

  • Jun 2015 - Feb 2017

  Assistant to the NA credit manager in leadership with the assigned line of business (Power Coatings) within the credit group, by teaching, coaching, and training new employee(s) (direct reports) credit procedures, effective collection strategies, and setting parameters within the customer master. Provided daily direction and key communications within the credit department, by coaching and mentoring team members within best business practice. Composed, develop, and implemented, training materials and/or desk procedures for credit personnel or other internal parties directly impacted by the credit policy or procedures. (sale to cash process) Sought all opportunities to streamline and/or define process improvements by taking ownership and leading. Managed an assigned portfolio of accounts, review, collect, release and ensure order fulfillment as required, while maintaining relationships with deliberate diverse customers and building relationships with key customers which called for mitigating difficulties that contributed to the enhancement of the overall partnership of the credit group, sales team, and the customer. Enforced account terms and conditions, through strong negotiations while furthering a skill set. Penetrating the Business largest customer turnaround from over 6 million exposure to paying within term in less than six months. Conducted research of support roles which directly impacted credit parameters and served as the first lineman in new application and credit review requirements, prior to credit application process and approval. Supported all projects and ran ad-hocs as required.

• Credit Portfolio Manager -Credit Analyst

  • Sep 2014 - Feb 2017

  This role requires a skills set that contributes to the development of a segment of the business that requires credit management and the development of applied credit strategies. The required enforcement of credit policies and guidelines applied, to the degree of a credit professionals' business sense and sound judgement, when executing complex task associated with account credit risk. This role is not limited to incorporating credit procedure, but also possessing the ability to mitigate various roles that directly impact daily account resolution which pertains to sales, customer service, cash applications and/or running various ad-hoc projects and reports that directly contribute to the company's overall wealth and financial success within the credit department.



Ascend Performance Materials

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Credit Portfolio Analyst

  • 2012 - 2014

  Effectively applied the use of analytics, evaluating credit data and financial statements, to determine the degree of credit risk within an acceptable business tolerance, assuming and assigning credit lines or establishing credit within a DOA of $500K. Prepare and present reports which include risk extending involved, and/or lending basis. Managed the plastic/polymer international/domestic customer base, responsible for maintenance of customer records, approving and executing payment plans based on earnings, savings data, payment history, and purchase history. Confer with other credit associations or businesses to exchange credit data, complete loan applications, analyze and summarize loan request for approvals. Dedicated expert for International Plastic/Polymer portfolio letter of credit issuance(LC)/Letter of undertaking (LoU) and acceptance signing authority of UCP criteria met. Met replica managing accomplishments in 10% oversight of the company's chemical portfolio.



Cameron, a Schlumberger company

• United States
• Oil and Gas
• 700 & Above Employee

• Credit Analyst

  • Jan 2012 - Dec 2012

  Impact key sales decisions through analyzing financial data using strong combination of interpersonal, analytical and business acumen to assign global credit limit within the organizational risk tolerance, Partner with the sales/field teams and billing teams to ensure invoke best by implementing, managing and controlling the order to cash cycle reducing bad deb exposures shrinking DSO globally. Impact key sales decisions through analyzing financial data using strong combination of interpersonal, analytical and business acumen to assign global credit limit within the organizational risk tolerance, Partner with the sales/field teams and billing teams to ensure invoke best by implementing, managing and controlling the order to cash cycle reducing bad deb exposures shrinking DSO globally.



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Banking Manager - Ownership Analyst - Commercial Accounts

  • Sep 2006 - Sep 2009



United Recovery Systems

• Collections Account Manager

  • 2006 - 2007