Experience

Matrix Residential a Pollack Shores Company
• United States
• Real Estate
• 1 - 100 Employee
• Assistant Community Director

  • Mar 2018 - Present


Davis Development

• United States
• Real Estate
• 100 - 200 Employee

• Leasing Consultant

  • Feb 2017 - Present

  I am a leasing consultant for a lease up property that just opened February 1st of this year 2017. My daily duties consist of posting ads to Craigslist, being active on all social media sites for example Facebook and Instagram. Every week me and a team member goes out marketing to businesses, restaurants, and different shopping centers. A big part of a lease up property is marketing to get our name out there as well as advertisement. I am responsible for meeting leasing goals for every month, respond to leads, answer phone calls and give tours of the community. Show less



Apartment Dynamics

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Feb 2016 - Feb 2017

  As an Assistant Manager, I am responsible making sure we meet leasing percentages and occupancy goals. Marketing, to bring new prospects and strengthen our preferred employer program. Also, administrative work, answering phones, filing, and checking company voicemail. Contribute to residential life, handle resident questions/concerns, resident newsletter/events and put in service request. As well as some accounting, I apply rent payments, create batched for bank deposits and scan for property manager. I also go to court to file on residents who have not paid rent. At the time I came to this property, we were taking over a building to add to our community. I was apart the renovation of 18 apartments. Show less



Vie at Raleigh

• United States

• Leasing Consultant

  • Oct 2015 - Feb 2016

  As a leasing professional, I am responsible for meeting percentage goals for signing leases. Help current residents sub lease their apartment. Marketing to bring new customers in to lease. Also administrative work, answer phones, filing, slight accounting work and checking company voicemail. At this time, we were merging with another company for the remolding of all 395 of the student apartments. All staff had help market these renovations, plan events and more. As a leasing professional, I am responsible for meeting percentage goals for signing leases. Help current residents sub lease their apartment. Marketing to bring new customers in to lease. Also administrative work, answer phones, filing, slight accounting work and checking company voicemail. At this time, we were merging with another company for the remolding of all 395 of the student apartments. All staff had help market these renovations, plan events and more.



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jul 2014 - Aug 2015

  As a Time Warner cable customer care representative we do it all. I handle billing inquires, make extensions, payment arrangements. We also can disconnect account issue tickets for certain cases regarding payments. Also in Care we trouble shoot all issues with Time Warner Cable service, home phone, internet and of course cable. We notate accounts also put notes on account for collections. As a care agent we have the pleasure of seeing what fits our customers needs, so we up-sale as well and put in work orders for our customers. Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Claims agent assist

  • Mar 2014 - Jul 2014

  call center agent for healthcare, taking incoming calls. I assist members with there claims as well as with billing and enrollment. I also help with any other member inquires and deescalate certain situations. call center agent for healthcare, taking incoming calls. I assist members with there claims as well as with billing and enrollment. I also help with any other member inquires and deescalate certain situations.



Francescas Collections

• Australia
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Sales Associate

  • Aug 2013 - Mar 2014

  I was a boutique sales associate, responsible for providing great customer service and making sure the store meets set goals. Manage area, arrange floor displays, and assist with daily client inquiries. As a sales associate I am familiar with cash handling as well inserting customer information into our database. Along with supervisory experience over other associates. I was a boutique sales associate, responsible for providing great customer service and making sure the store meets set goals. Manage area, arrange floor displays, and assist with daily client inquiries. As a sales associate I am familiar with cash handling as well inserting customer information into our database. Along with supervisory experience over other associates.