Son Quach Ngoc

DevOps Engineer at NeoX
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN

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Credentials

  • MCSA (Microsoft Certified System Administrator)
    Microsoft
    Jun, 2009
    - Nov, 2024

Experience

    • Vietnam
    • Financial Services
    • 1 - 100 Employee
    • DevOps Engineer
      • Feb 2022 - Present

      - Design and implement an architecture (hardware, software) that supports the enterprise infrastructure of the whole organization, focusing on infrastructure for delivery teams; on cloud (AWS ) and on-premise(VMware); both physical, virtual machines, and dockerized containers (Kubernetes). - Design and ensure the system backups are in place and disaster recovery is planned (Backup for services hosted on AWS and on-prem on VMware) - Ensure the servers/applications are monitored properly across the whole delivery organization and alerts are set up for necessary actions to address the problems ASAP. Set up a monitoring mechanism to be able to optimize the resource usage across the organization ( Using EFK/Grafana, Loki, Prometheus, PRTG..notify via MSTeams, Telegram,..) - Standardize configuration and deployment for technical projects in the delivery organization. (CI/CD with Jenkins-ArgoCD, Terraform, Helms, and Ansible for configuration management..) - Work with team to build and deploy applications to all environments ( 5 environments from DEV to Production with K8s, MongoDB, Redis, NATs..), support Dev to find and fix bugs. - Identify the potential technology innovations and engage with businesses that increase infrastructure flexibility, reliability, scalability, resilience, availability, performance, and cost-effectiveness - Build the on-prem infrastructure( from K8s base infrastructure to monitoring system with Grafana/Prometheus/Loki,...) Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • DevOps Engineer
      • Nov 2020 - Feb 2022

      Operations working together with engineers to get things done faster in an automated and repeatable way during the product’s development life cycle.Design scenarios, scripts, and utilities to automate repeatable administrator tasks such as deployment, backup/restore, package, and so on…Configure, manage and develop CI (Continuous Integration) and CD (Continuous Delivery) tools/utilities.Build/manage system Logging managementConsult the development team to design suitable infrastructure for the product. Show less

    • Release Manager
      • Sep 2020 - Nov 2020

      - Planning release windows and the overall release lifecycle- Managing risks and resolving challenges that impact release scope, quality, and schedules - Communicate all key project plans, commitments, and changes including requirements- Measure and monitor progress- Ensure releases are delivered within budget and requirements- Manage relationships and coordinate projects between different teams- Release and deployment management- Release support

    • DevOps Engineer
      • Feb 2020 - Sep 2020

      - Administrate Windows/Linux systems, including the creation of Linux Shell/PowerShell scripts to cover the server system admin tasks.- Setup development and automation testing environment for development and QC team.- Implement scripts to automate repeatable administrator tasks such as deployment, backup/restore, compile...- Setup technical environment for development team from detail design and conduct installation document. Set up and configure CI, CD tools. - Working together with engineers to get things done faster in an automated and repeatable way- Support development team to troubleshot and resolve system problems.- Implement, configure and administrate system logging management.- Administer, deploy, monitor, health check system, ensure high availability and backup.- Configure and manage data sources like MySQL, MS SQL, etc.; Show less

    • IT System team leader
      • Jul 2018 - Feb 2020

      Act as Technical Lead to IT-system related tasks. Responsibility with the internal system on premises, Cloud, providing IT system services across environments, platforms, technologies, and processes.- Co-operate with other IT team (Network, Support, Internal Development) in planning, deploy, operate and improve IT systems across environments (Development, Testing, Production);- Build and supply infrastructure to project- Manage and monitor windows, Linux servers, Jira, Confluence, VMware data center, backup system. - Join and support the project if needed. Show less

    • Germany
    • Chemical Manufacturing
    • 700 & Above Employee
    • IT Administrator
      • Nov 2015 - Jul 2018

      Establish and stay up-to-date IT policies, procedures and all documents related to IT operation to comply with ISO and Corporate • Liaise with IT team of Corporate from Singapore and Germany to effectively perform of infrastructure and IT resource. • Works with IT service providers on IT matters, such as hardware and software maintenance, system problem fixing, purchasing new IT equipment. • Manage and Maintain Windows Servers 2008 & 2012, 2016, VM vSphere ESXi 6.0., Microsoft infrastructure( AD, ADFS, DFS, SCCM,...) Mail, Office 365, Azure • Manage and Maintain Linux server • Manage and monitor network system LAN, WAN, • Manage and maintain network accessories switches, routers, wireless. • Implement and maintain PABX system, video conference, CCTV, Door access • The webmaster of Atotech Vietnam intranet website. • Manage and monitoring McAfee antivirus portal for Vietnam site ·Support all staffs of ASIA regions as IT regional • Maintain and develop local applications • Support SAP clients for SAP systems • Training and orientation program for new staffs Show less

    • Security and Investigations
    • 100 - 200 Employee
    • IT Administrator
      • Feb 2014 - Nov 2015

      - Setup, administer and monitor systems on Windows, Linux and Unix, VPN, Email System (Bmail-Zimbra), Firewall ( ISA, IP table,..), voice IP, video conference, antivirus, ACS- Setup, configure and monitor operations of systems( Bkav network inspector, Bkav antispam gw) and databases to ensure smooth operations with availability- Make reports about availability and capacity of systems, applications on a weekly basis and as requested.- Support for main office Configures, installs and maintains local area network hardware, software and other services such as system software, software applications, printers, servers, routers, bridges, switches, firewall, cabling, telephone devices and Internet services- Helpdesk( Resolves IT technical issues related to User Desktop, email, eOffice, print,Telephone...)- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.- Investigate, diagnose and solve computer software and hardware faults.- Shell Script and backup.- Handling a weekly security dashboard: incidents, patch, updates,.. Show less

    • IT Specialist
      • Nov 2009 - Feb 2014

      - Deploy and support Linux / Window Servers, Mail servers(MDaemon, Zimbra), web servers(Apache, tomcats, IIS..) and data servers for customers- Deploy and manage Bkav antivirus system. Consulting and training network security, network infrastructure(Setup, configure, maintain, Cisco). - Deploy Bkav eGovernment project( eGate, eOffice, ePortal, Bmail(Zimbra))- Creating and setting up Active Directory, ISA server, Exchange server, IIS web server or DNS(Bind 9), IP table, LAPM, Nginx, ... - Deploying and configuring virtual machines and backup.- Provides on-call/remote support for important events in the operation of the client system- Make reports about availability and capacity of systems, applications on a weekly basis and as requested. Show less

Education

  • Industrial University of Ho Chi Minh city
    Bachelor’s Degree, Computer Science
    2005 - 2009

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