Sompoch Saiyud
Business Analyst at I&I Group PLC. - iiG- Claim this Profile
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Bio
Credentials
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Business for Accounting หลักสูตรวิชาการจัดทำบัญชีธุรกิจ กรณีศึกษาธุรกิจซื้อมา ขายไป)
ARP Accounting SchoolJan, 2018- Oct, 2024 -
SAP Financial Accounting Academy training (Configuration Course)
Mr. Sittichai Chinprasitchai
Experience
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I&I Group PLC. - iiG
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Thailand
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst
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Jul 2022 - Present
• Gather business requirements and analyse the client's current business processes and recommend and develop solutions to meet the client’s needs. • Identify the client’s business issues, then come up with solutions to address those issues. • Proposing a roadmap and implementation plan of specific focused projects to achieve the desired outcomes according to the proposed solutions.• Conduct discovery and solution design workshops with clients and teams to identify client requirements. • Work closely with Project Manager to manage the overall development and delivery. • Create functional specification document and user manual document. Show less
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Keyloop
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United Kingdom
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Software Development
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700 & Above Employee
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DMS Support Analyst (Specialist Accounting)
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Jul 2013 - Jun 2022
I have more than six years’ experience in the DMS support analysis (Automotive) • Assisted users via phone call and live chat for application supporting issue, System support issues, Printer issue or requests as necessary in accounting module (Receivable, Payable , General ledger) ,Sales process, Vehicle stock book, Franchise data, CRM process, Showroom process, Stock management, Point of sales module and other modules which is related to account transaction. • Provided CRM activities process to a user such as how to a customer record, company record, vehicle record, Contact to a customer, follow up, maintain and cleaning CRM database in case of customer/company/vehicle data are duplicated. • Provided the vehicle sales business process to a user in each premium brand such as vehicle management, quotation, order, franchise data, vehicle master data maintenance. • Strength in the accounting process of the vehicle industry. • Coaching and training users to have adequate knowledge of the solution for self-sufficiency. • Investigate & respond to a user problem and provide a workaround, solution, and root cause analysis. • Involved CRM database cleansing project, Salesforce project, Go-live support accounting and sales project. • Coordinate with Thai consultant team, the International development team (China, UK) and 3rd party team for solving the issue. • Test case scenario, (UAT) a new feature before update to live system. • Design and create a report generator to support internal and external department for checking, tracking and monitoring all transactions i.e. customer/company/vehicle report, Sales/Order/Quotation report. • Design/preparation/create a user manual document. Show less
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SIAM DATABASE SOFTWARE CO., LTD.
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Bangkok Metropolitan Area, Thailand
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System Analysis
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Jul 2012 - May 2013
• Meeting with a user for getting a requirement. • Create document software requirement Spec. (SRS) etc. Use case Diagram, ER- Diagram. • Create prototype and screen specification as a user request. (User Interface) • Database design. • Training a user. • Support a user if they have an issue or would like to consult from us. • Design a report e.g. payment invoice, receipt invoice and other. • Meeting with a user for getting a requirement. • Create document software requirement Spec. (SRS) etc. Use case Diagram, ER- Diagram. • Create prototype and screen specification as a user request. (User Interface) • Database design. • Training a user. • Support a user if they have an issue or would like to consult from us. • Design a report e.g. payment invoice, receipt invoice and other.
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Education
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2008 - 2012
มหาวิทยาลัยนเรศวร
ปริญญาตรี, คอมพิวเตอร์ธุรกิจ
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