Experience

The University of Tennessee at Chattanooga

• United States
• Higher Education
• 700 & Above Employee

• Experiential Learning

  • Jul 2023 - Present



Boyd Family LLC

• Knoxville, Tennessee, United States

• Property Manager

  • Sep 2017 - Jun 2023

  • Coordinate quarterly projects to improve household technology and maintenance operations. • Manage maintenance schedule for 5 properties to ensure building facilities are operating properly • Serve as a liaison between client and construction contractor for various building projects • Supervise house staff and support them by providing timely follow up and delegating tasks • Manage sensitive affairs with utmost discretion and confidentiality • Maintain an effective calendar to ensure deadlines are met and tasks are prioritized Show less



University of Tennessee, Knoxville

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • May 2022 - Feb 2023

  Transition Across Lifespan Lab: -Recruit participants for study -Conduct study sessions by facilitating informed consent, survey, and perform interview with participants -Transcribe qualitative data -Review and code qualitative data for thematic analysis Transition Across Lifespan Lab: -Recruit participants for study -Conduct study sessions by facilitating informed consent, survey, and perform interview with participants -Transcribe qualitative data -Review and code qualitative data for thematic analysis



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Aug 2015 - Dec 2019

  • Assist clients with purchase or sell of personal property • Market new listings through staging and hosting open houses to increase buyer interest • Arrange sales/rental agreements between buyer and seller or landlord and renter • Assist clients with purchase or sell of personal property • Market new listings through staging and hosting open houses to increase buyer interest • Arrange sales/rental agreements between buyer and seller or landlord and renter



J.Crew

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Director

  • Jan 2006 - Nov 2016

  • Manage a team of 25 – 40 associates and managers to support all store programs and initiatives to enhance customer experience, increase customer loyalty and impact sales• Implement systems to adhere to company policies to run an operationally sound business through scheduling, assigning management division of responsibility, and inventory control • Manage all human resource functions to hire, retain, and develop people to achieve store and personal professional goals.• Successfully identified top talent within the store and promoted internal employees to managerial roles within the Southeast market. • Effectively resolved employee issues and concerns by conducting timely follow up and administering annual reviews. • Training and Operations Expert for New Store Openings within Southeast Region • Facilitate Diversity & Inclusion training to create a team of inclusive employees • Onboarded new Store Directors and Associate Managers within Market • Served as a point person to address store compliance and employee/client engagement issues in select stores within the market. • Increased store volume by 24% within first year as a Store Director Show less

• Associate Manager

  • Jan 2002 - Aug 2006

  • Ensured the achievement of individual and store sales goals through strong customer service, product knowledge and team collaboration• Human Resources: hire, train, and administer reviews to increase retention • Visual Merchant: organize and manage team to execute new product placement and visuals