Somitra Upadhyay

Deputy Manager Marketing at BIMR hospital
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • Hindi -
  • English -
  • Gujrati -

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Credentials

  • IATA (Global Distribution Systems Fares And Ticketing - Amadeus)
    International Air Transport Association (IATA)
    Jul, 2015
    - Oct, 2024
  • First aid Training
    Prathama Blood Centre Ahmedabad
    Aug, 2014
    - Oct, 2024
  • March Past Inter-School Competition
    Lakshmibai National Institute Of Physical Education Gwalior
    Jan, 2005
    - Oct, 2024
  • International English Language Test System (IELTS)
    British Council

Experience

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Deputy Manager Marketing
      • Aug 2021 - Present

    • India
    • Travel Arrangements
    • 1 - 100 Employee
    • Deputy Manager
      • Sep 2017 - Jul 2022

      • Managed corporate sales and operations activities.• Customer-facing and Client relationship management that includes coordination and maintaining long term association with clients for future business• Responsible to generate the sales from International conferences, Corporate travel.• Responsible to co-ordinate with the team to achieve the targets.• Responsible for Corporate travel reservations (air, car, hotel, etc.) for large travel group.• Group contracting with hotels around the world• Escorted various international MICE/Holiday tours to countries like UAE, Singapore, Malaysia, Thailand, Russia and Kazakhstan, Indonesia.• Coordinate with the B to B Portals• B to B sale. Direct passenger sale

    • Sr. Sales Executive
      • Jan 2017 - Aug 2017

      • Responsible for booking travel reservations (air, car, hotel, etc.) for large travel group.• Dealing with customer enquiries and aiming to meet their expectations• Sending out accurate client contracts and ensuring they are signed & returned within appropriate deadlines.• Group and FIT Ticketing.• Hotel Contracting for groups• Visa documentation work.• Co-ordination with Hotel for group accommodation• Group transportation supervision.

    • India
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Executive
      • Jun 2016 - Dec 2016

      MICE Operation MICE Operation

    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Intern
      • Jul 2015 - Dec 2015

      • Create PNR and book many reservations on Amadeus. • Responsible for booking travel reservations (air, car, hotel, etc.) for large travel group. • Consulted with clients and provided appropriate information regarding travel services, routes, reservations, schemes and other available services. • Responsible for coordinating travel, including handling on line fulfillment, ticketing, taking phone calls for changes and special requests. • Managed client inquiries and kept them updated on progress through a range of communication. • Minimized stress on clients associated with travel arrangements. • Deal with clients and customers on a daily basis. • Ensure compliance with company's procedures for documentation, ticketing, voids, refunds.

    • Project Trainee
      • Jul 2012 - Aug 2012

      :- Front Office :- Sales & Marketing :- Front Office :- Sales & Marketing

Education

  • Asia Pacific Institute of Management, Ahmedabad
    Master of Business Administration (M.B.A.), Tourism & Hotel Management
    2014 - 2016
  • ITM University Gwalior
    Bachelor of Commerce (B.Com.), Commerce
    2010 - 2013
  • Green Wood Public School Gwalior
    Intermediate, Commerce, Business, Economics
    2008 - 2010
  • Green Wood Public School Gwalior
    High School, Maths, Science, Social Science. Hindi, English
    2007 - 2008

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