Chief Revenue Officer (CRO)

• May 2023 - Present

Senior Vice President, Member Services

• Jul 2022 - May 2023

At Monogram Health, our mission is to transform the way health care is delivered for those with kidney disease so they can lead healthier, happier, and more fulfilling lives. We are a leading value-based specialty provider of in-home nephrology, primary care, and benefit management services for individuals with chronic kidney and end-stage renal disease. By deploying an innovative in-home care delivery model and technology-driven array of evidence-based clinical services — including complex case and disease management, utilization management, and medication therapy management — we are dramatically improving patient outcomes, experience, and quality of life while reducing medical costs across the health care continuum. Show less

Vice President, Admissions

• 2019 - Aug 2022

- Effectively scaled admissions while simultaneously lowering costs (YoY)- Led successful team to achieve multiple company milestones- Launched and scaled 3 new departments- Reduced department expenses while increasing revenue- Spearheaded multiple initiatives influencing positive culture- Leveraged technology to automate outdated processes- Implemented workforce management- Instituted performance management- Developed multiple team members to grow into leadership positions Show less

Sales and Marketing Growth Strategist

• Jan 2019 - Nov 2019

-Simultaneously served as interim Vice President of Admissions- Created documentation outlining research findings for use by project managers, executive leadership and other marketing staff to make accurate decisions about future plans- Identified appropriate marketing channels and target customers for campaigns- Identified opportunities to improve business process flows and productivity- Evaluated product development strategies and prepared alternative approaches to goal achievement- Standardized business intelligence Show less

Sales Director

• 2016 - 2019

- Scaled revenue month over month in 2 years - Drove innovation as major stakeholder in product development - Established key relationships with enterprise clients - Initiated targeted marketing campaigns for new client acquisition - Designed performance based comp structure - Established standardized operating procedures - Standardized key performance indicators - Scaled revenue month over month in 2 years - Drove innovation as major stakeholder in product development - Established key relationships with enterprise clients - Initiated targeted marketing campaigns for new client acquisition - Designed performance based comp structure - Established standardized operating procedures - Standardized key performance indicators

Regional Sales Director

• 2015 - 2016

- Led sales team from $0-$1M+ in revenue within 1 year - Optimized sales and customer service departments - Standardized training and development - Increased conversion rates and outbound activity - Worked cross-departmentally to produce marketing strategies for new client acquisition - Established key performance indicators to drive sales conversion - Led sales team from $0-$1M+ in revenue within 1 year - Optimized sales and customer service departments - Standardized training and development - Increased conversion rates and outbound activity - Worked cross-departmentally to produce marketing strategies for new client acquisition - Established key performance indicators to drive sales conversion

Regional Manager / Co-founder

• 2012 - 2015

- Helped launch company in 2012 with only 3 employees and wrote 100 policies within first month - Net positive revenue within first year - Opened 4 locations within 2 years - Partnered with multiple insurance carriers to negotiate competitive rates - Designed company sales infrastructure - Managed local TV and radio marketing strategies - Recruited, trained, and developed sales and customer service teams - Helped launch company in 2012 with only 3 employees and wrote 100 policies within first month - Net positive revenue within first year - Opened 4 locations within 2 years - Partnered with multiple insurance carriers to negotiate competitive rates - Designed company sales infrastructure - Managed local TV and radio marketing strategies - Recruited, trained, and developed sales and customer service teams

District Sales Manager

• 2007 - 2012

- First district to grow out of state organically - Scaled a business losing over $700K+ annually to positive $3.5M in revenue in 2 years - Grew district from 3 to 11 locations - Re-negotiated insurance contracts for more competitive rates yielding higher company commissions - Managed local radio marketing campaigns - Recruited over 75+ sales agents locally - Standardized sales processes and training - First district to grow out of state organically - Scaled a business losing over $700K+ annually to positive $3.5M in revenue in 2 years - Grew district from 3 to 11 locations - Re-negotiated insurance contracts for more competitive rates yielding higher company commissions - Managed local radio marketing campaigns - Recruited over 75+ sales agents locally - Standardized sales processes and training

Insurance Broker

• 2006 - 2007

-Multiple monthly MVP awards for top sales producer -Minimized customer escalations by providing excellent customer service -High producer while maintaining quality -Efficiently generated own leads through cold calling, flyer campaigns, and networking events -Multiple monthly MVP awards for top sales producer -Minimized customer escalations by providing excellent customer service -High producer while maintaining quality -Efficiently generated own leads through cold calling, flyer campaigns, and networking events