Somera Javed
Operations Officer at THe Bank of Khyber- Claim this Profile
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Bio
Experience
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THe Bank of Khyber
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Pakistan
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Banking
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700 & Above Employee
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Operations Officer
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Oct 2011 - Present
Acting Manager OG-II Branch Banking The Bank Of Khyber Mansehra Road Abbottabad April 11, 2016 – April 25, 2016 Generate Business for the branch. Run branch as its my own business. Responsible for increasing both revenue and profitability. Make Decisions based on market and community, and develop plans to increase customer base. Coach and develop staff in all lines of business to achieve their targets. Develop strategies to acquire low cost deposit. Providing Quality Service to customers. Operations Officer OG-II General Banking Branch Banking The Bank of Khyber Mansehra Road Abbottabad October 2011 – Present Show less
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Faysal Bank
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Banking
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700 & Above Employee
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Relationship Manager
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Jul 2008 - Oct 2011
Relationship Manager Faysal Bank Limited Abbottabad Branch August 2008 – October 2011 Responsibilities: • Deposit mobilization for achieving targets given by management. Customer’s account processing and all related tasks while monitoring a customers account. Maintaining and monitoring branch portfolio which includes deposit retention and upgradation. Complete implementation of FBL’s Standing Operation Procedures as per laid policies and procedures from time to time. Product selling e.g CASA(Current product and savings product), Banca assurance, SME work capital loan, Letter of guarantees and Letter of Credits. Responsible for monitoring Anti money laundering and compliance reports like Risk Assessment Forms and OFAC (Office of foreign asset control) screening. Updation of (KYC) Know your Customer document on regular basis if the transaction is above certain threshold. Preparation of daily activity report sent at the end of day to the head office. Preparation of (CTR) Cash Transaction Report if cash deposit exceeds 2.5mn. Liaise with different departments of bank for coordination of different tasks regarding branch functions. Customer service and customer problem solving up to remarkable standards and assure quality standards. Leading and driving team of Relationship Officers for growth in branch portfolio and new to bank. Call back confirmations (CBC) upon certain thresh holds. Cheque book processing, ATM handling and Pin code processing and maintenance and balancing. Issuance of Pay orders and demand drafts and deal with foreign remittances. Lockers custodian dealing with all lockers allocation tasks and other related activities. Leading a team of five subordinates. Show less
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Standard Chartered Bank
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Singapore
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Financial Services
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100 - 200 Employee
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Direct sales Representative(DSR)
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Feb 2007 - Jul 2008
Direct Sales Representative Standard Chartered Bank Abbottabad Branch September 2007 – August 2008 Responsibilities: • Business development by selling all bank products including current products, saving products and banca assurance. • Account Opening and Maintenance of all natured accounts including individual, proprietor, partnership, private ltd, public ltd and trust. • Customer Problem Solving (Both SME and Individual customers) by concentrating the nature of problem and resolving it accordingly. • Coordination with different departments of bank regarding task report submission on monthly basis. • Providing best customer services for customer relationship maintenance with the bank. Show less
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Education
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COMSATS Institute of information technology
Bachelor's in Computer Sciences, Computer and Information Sciences, General -
Iqra Academy
FSC, General Studies -
Islamabad College for girls(ICG)
METRIC, Sciences -
Overseas Pakistani Foundation(OPF) Islamabad
Schooling, Schooling