Experience

Sari Real Estate

• Egypt
• Real Estate
• 1 - 100 Employee

• Quality Coordinator

  • Oct 2021 - Present

• Quality Coordinator

  • Oct 2021 - May 2022

  Conducting frequent pipeline analysis. • Tracking leads allocation. • Tracking procedures applicability. • Conducting random quality surveys to make sure that everything is running properly. • Coordinating salespeople onboarding process. • Coordinating the transfers between teams and branches. • Regular Reports



X Estate

• Egypt
• Real Estate
• 1 - 100 Employee

• Operational Specialist

  • Dec 2020 - Sep 2021

  Coordinates leads from social media platforms • Managing CRM platform for sales analysis and tracking operations • Creating feedback campaign reports • Quality control calls and ensuring the right procedures are followed • Supports the sales department in its daily work flow and sales analysis • Manage and process all of company's client’s contractual and financial requests. Coordinates leads from social media platforms • Managing CRM platform for sales analysis and tracking operations • Creating feedback campaign reports • Quality control calls and ensuring the right procedures are followed • Supports the sales department in its daily work flow and sales analysis • Manage and process all of company's client’s contractual and financial requests.



Realty Experts.

• Egypt
• Real Estate
• 1 - 100 Employee

• Sales Operations Administrator

  • Sep 2018 - Oct 2019

  CRM Control • Facebook admin and responsible for all marketing campaigns • Preparing contracts • Assisting training orientations • Following property finder leads [usually updated by our sales team] • Managing and creating warning, deductions, meeting forms. • Handling time sheet [finger print process] CRM Control • Facebook admin and responsible for all marketing campaigns • Preparing contracts • Assisting training orientations • Following property finder leads [usually updated by our sales team] • Managing and creating warning, deductions, meeting forms. • Handling time sheet [finger print process]



Mountain view

• Real Estate
• 1 - 100 Employee

• Floor Manager

  • Oct 2017 - Aug 2018

  Supervising floor housekeeping [cleaning, buffet & pest control] • Supervising floor furniture and its maintenance and handling any problems or complaints from employees • Solving day to day complaints and requests communicated from the employees • Manage runners on the floor whenever requested by the employeesthrough coordination • Supervising of waiters and accountable of maintaining the cleanliness and operation of the buffet and kitchenette • Reserving meeting rooms as per employee’s requests while avoiding any overlaps that are likely to happen • Handling visitors and guests in accordance to the guest policy • Ensuring that all employees follow and abide by open space rules and regulations while reporting any violations to the facility manager



Smart Vision International School

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Public Relations Coordinator

  • Aug 2014 - Mar 2016

  Answers phone calls in a pleasant, informed manner for the purpose ofproviding information and creating a good image of the school • Greets all incoming students, families and guests respectfully andprofessionally • Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information. • Effectively perform all other duties as assigned by Principal. • Provides for children’s personal needs such as attending to those who are sick or hurt; administering medications as prescribed by a physician in accordance with training and authorization • Assists students and others with routine problems and will refer non-routine items toa supervisor. • Enters information or data to personal computer or computer terminalfollowing established procedures.



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Sales Representative

  • Aug 2010 - Sep 2011

  Offered a variety of services to the clients • Responsible of cash transactions • Dealt with different clients’ nationality • Sell telecommunications products and services to both individuals and companies • Keep abreast of current technology trends. • Design customized, cost-effective solutions for the client. Offered a variety of services to the clients • Responsible of cash transactions • Dealt with different clients’ nationality • Sell telecommunications products and services to both individuals and companies • Keep abreast of current technology trends. • Design customized, cost-effective solutions for the client.