Experience

Chenega Defense & Aerospace Solutions

• United States
• Defense & Space
• 1 - 100 Employee

• Postal Clerk I

  • Jun 2022 - Present

  Key Duties: Oversee multiple tasks, such as repairing/rewrapping damaged letters/parcels and reporting any issues to MPO personnel regarding the condition or location of mail collection boxes. Maintain professionalism and quality while separating, scanning, and applying appropriate endorsements/postage and seals to mail labels, tags, pouches, and vehicles. Drive quality compliance while performing open parcel inspections IAW CCR 25-63 for every parcel and enforcing customs regulations. Key Accomplishments: • Ensured adherence with established regulations and guidelines while formulating and maintaining required forms, expenditure reports/logs, and documents IAW applicable directives. • Achieved operational excellence while sorting incoming mail, organizing/preparing mail for pickup, and managing unit mail clerks during prescribed times. • Guaranteed accurate and prompt mail delivery by producing postal service forms involving notification and receipt of accountable and non-accountable mail and obtaining required signatures from unit mail clerks. • Attained 100% customer satisfaction while assessing and resolving customer issues and accepting/preparing USPS indemnity claim applications and other customer inquiry forms. • Delivered remarkable services to process all Priority and First-Class mail, including directory within 24 hours of reception and all other prograde mail received within 48 hours of reception. • Confirmed parcel safety while monitoring mail collection boxes located throughout the installations for authorized customers to deposit outgoing mail. Show less



Pacific Architects & Engineers (Baghdad Diplomatic Support Center)

• Senior Mail Clerk

  • Jun 2021 - Jun 2022

  Key Duties: Scanned all inbound mail at the post office and prepared paperwork to distribute barcoded mail to unit mail clerks. Reported, rewrapped, and documented damaged mail in line with established and current mailroom processes. Adhered to all applicable SOPs overseeing overall operations to educate and direct employees on managing a certain task at the post office in more detail. Provided protection against loss, theft, and snooping for all mail and equipment stored at and around the DPO. Key Accomplishments: • Accomplished designated objectives of creating and maintaining a safe workplace and ensuring safety compliance as the highest priority across the organization. • Attained all targets for Environmental Health, Safety, and Quality Assurance while providing necessary data and resources for proper record-keeping. • Verified clients as legitimate Post Office users and inspected packages in compliance with established and current mailroom procedures while accepting mail across the service counter. • Guaranteed that every mail received complied with size and weight limits as well as other policy specifications. • Achieved operational excellence by verifying incoming/outgoing mail manifests for correct pieces and weights received/dispatched from the Regional Mail Distribution Center (RMDC). • Improved customer experience by processing any mail claims correctly based on existing/current mailroom procedures. Show less



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• City Letter Carrier

  • Jan 2014 - Jun 2021

  Key Duties: Provided outstanding services in sorting mail into predetermined categories and delivering in a specified order. Served a dynamic role in the postal delivery chain by following a set route (either on foot or in a vehicle) and collecting up extra mail from relay boxes as required. Key Accomplishments: • Accomplished set performance objectives while managing undeliverable mail based on established guidelines and procedures. • Improved operational efficiency by developing and leveraging portable electronic scanners utilization skills. • Enhanced customer experience and achieved complete satisfaction while delivering and collecting charges on customs, postage-due, and C.O.D. mail delivery. Show less



Halliburton Boots and Coots

• Coil Tubing Operator

  • Nov 2012 - Jan 2014

  Key Duties: Maintained all required logbooks and inspection reports, completed pre/post trip inspections plus fuels, cleaned and services the units, and participated in plugging and abandonment, cleaning out the cracking of wells. Key Accomplishments: • Responsible for completing required operations reports and communications. • Managed the rigging up and down of equipment. • Assembled and prepared equipment for installation and service. Key Duties: Maintained all required logbooks and inspection reports, completed pre/post trip inspections plus fuels, cleaned and services the units, and participated in plugging and abandonment, cleaning out the cracking of wells. Key Accomplishments: • Responsible for completing required operations reports and communications. • Managed the rigging up and down of equipment. • Assembled and prepared equipment for installation and service.



U.S. Army Transportation

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Operations Manager

  • Jun 2001 - Nov 2012

  Key Duties: Carried out supervisory responsibilities by the organization’s policies and procedures. Developed and administered human resources activities that fostered mission accomplishment through fair, effective, and economical personnel use, optimizing a streamlined hiring process, oversight of profits & loss, and training. Key Accomplishments: Logistics/Operations - • Oversaw complete maintenance and management of equipment over $450K. • Advised the commander and first sergeant on retention, career development, separations, and attrition. • Collected urinalysis samples, lectured the unit on alcohol and drug usage, and assisted the Commander in drug testing and preventive activities. Human Resources/ Recruiting Operations- • Recruited within 5,994 square miles, performed Army awareness activities, and identified possible enlistees. • Responsible for providing administrative support for 150 personnel • Reviewed awards, evaluations, promotions, personnel actions, postal and financial operations, casualty aid, and consolidated reports. Management & Program Analysis- • Applied statistical, analytical, and evaluative methods and techniques regarding the effectiveness and efficiencies of the overall healthcare delivery system. Prepares monthly and analytical performance reports for senior leadership. Identifies public health trends and occurrences to begin proactive measures and mitigation. Leadership & Management- • Manages operations and ensures programs are coordinated according to standards. • Boosted employee productivity and engagement while guaranteeing risk management compliance. • Used military systems, resources, and equipment to undertake job-competency training per organization regulations. Planning yearly training. Coordinates unit skill advancement with connected organizations. • Advised subordinates, higher headquarters, and general staff on policy, training, and staffing. Show less