Solenn Champeroux

Client Relations Manager at The Modist
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Contact Information
us****@****om
(386) 825-5501
Location
France, FR

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Johan Kuylenstierna Corthesy

Solenn Champeroux is a very serious and focused person with of lot of energie. She is always attentive when given new tasks and she has good control over her responsibilities. In stressful situation she has the ability to stay on track and to complete her tasks in time. We highly recommend Solenn both as a employee but also as a colleague for all her future projects!

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Experience

  • The Modist
    • United Arab Emirates
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Client Relations Manager
      • Aug 2018 - Present

      I had the chance to be apart of the start-up project TheModist.com creating a women empowerment community and offering fashion luxury e-commerce personalized high end services founded by inspiring Key Leaders of the field and Entrepreneurs from London and Dubai: www.themodist.com and achieved outstanding retention growth performance of our clients and VIPs together with Personal Shopping and Direct Engagement Activations.Investors: Farfetch (BtB), Mr Nicola Bulgari, Chalhoub...+ 200 Brands: Valentino, Dolce & Gabanna, Burberry...Area: Worlwide +120 countriesMain markets: US, Middle East & UK/EuropeDepartment: MarketingCustomer Relationship Missions:.Plan and execute campaigns on and off-line via all channels.Build a yearly relationship calendar.Welcoming our new clients .Upgrade clients segmentations.Retention & Loyalty program.Building clients relations with personal shopping and service team activations .GCC clients personal shopping team activations calendar, support and collaboration with the VIP personal shopper .VIP treatment/gifting/invitations.Analysis.Partnerships.Enhance the luxury experienceLiaising with a fantastic team: e-commerce, personal shopping, personal service, tech

  • Piaget
    • Switzerland
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Retail Executive & CRM
      • Oct 2015 - Aug 2018

  • Christian Dior Couture
    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • CRM Specialist Dubai Mall boutiques
      • Apr 2015 - Oct 2015

  • Richemont
    • Switzerland
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Marketing Coordinator - Baume & Mercier
      • Aug 2014 - Feb 2015

  • The Yacht Week
    • Sweden
    • Restaurants
    • 1 - 100 Employee
    • Event & Operational Marketing Projects management - Summer 2011-2012-2014
      • Oct 2010 - Aug 2014

    • Digital Marketing & Client Event Coordinator
      • Jul 2014 - Jul 2014

  • Cartier
    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Social Media & E-influencers Coordinator
      • Sep 2013 - Mar 2014

  • Guerlain
    • Personal Care Product Manufacturing
    • E-Commerce, Digital & CRM Coordinator
      • Mar 2013 - Aug 2013

  • Hermès
    • Retail Apparel and Fashion
    • E-Commerce Coordinator
      • Jan 2012 - Jun 2012

    • Sales Ambassador
      • Jun 2009 - Aug 2009

Education

  • EDHEC Business School
    Bachelor of Business Administration (BBA) 4 years master degree, International Business Management & Marketing
    2008 - 2013

Community

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