Solenn Bernard

Chargée de clientèle at IMHOTEP création
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Lyon Area, FR

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Polina VOROBIEVA

i had the chance to work on many projects with Solenn during our masters degree. She is very hard working and resourceful, an incredible team player !

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Experience

    • France
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Chargée de clientèle
      • Oct 2022 - Present

    • Sales assistant (BtoB)
      • Aug 2019 - Oct 2022

      SALES SUPPORT AND CUSTOMER MONITORING - Check order compliance, record it and confirm it to clients - Edit delivery notes in order to invoice the order - Updating the IT database (prices, discounts, contacts, etc) - Participate in the development of the business relationship with a customer portfolio / respond to customer requests - Contact clients about arrears, manage contentions and negotiate with clients - Facilitate the organisation of international trade fairs and the… Show more SALES SUPPORT AND CUSTOMER MONITORING - Check order compliance, record it and confirm it to clients - Edit delivery notes in order to invoice the order - Updating the IT database (prices, discounts, contacts, etc) - Participate in the development of the business relationship with a customer portfolio / respond to customer requests - Contact clients about arrears, manage contentions and negotiate with clients - Facilitate the organisation of international trade fairs and the organization of company members' travel AFTER SALE AND STOCKS - Insure reception of after sale requests and take care of the proper monitoring - Interface with sales, logistics and after-sales administration

    • Sales assistant (BtoB)
      • Feb 2019 - Aug 2019

      - Orders management of international and French clients (50%) - Monitoring and commercial assistance of foreign and French customers (40%) - Deal with after sale requests and stocks (5%) - Support the company development (5%)

    • Switzerland
    • Travel Arrangements
    • 300 - 400 Employee
    • Assistant manager
      • Jul 2018 - Aug 2018

      I had the opportunity to assist the manager in the organisation of the firm in order to maintain good relation with customers. I improved my organizational skills and I had to deal with an international customer base. I had the opportunity to assist the manager in the organisation of the firm in order to maintain good relation with customers. I improved my organizational skills and I had to deal with an international customer base.

    • France
    • Individual and Family Services
    • 1 - 100 Employee
    • Baby-sitter
      • Aug 2016 - Jan 2018

      - Ensure the return of children (school/home) - Homework support - Ensure the happiness of children (go to the park, play games, talk with them...) - Achieve the tasks entrusted - Ensure the return of children (school/home) - Homework support - Ensure the happiness of children (go to the park, play games, talk with them...) - Achieve the tasks entrusted

    • France
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales assitant
      • Mar 2017 - Sep 2017

      Complete management of the outlet : - Customer contact - Cleaning of the shop - Sandwich preparation / management of the cash register - Restock the outlet (beverages, bread, pastries...) - Take and prepare orders Complete management of the outlet : - Customer contact - Cleaning of the shop - Sandwich preparation / management of the cash register - Restock the outlet (beverages, bread, pastries...) - Take and prepare orders

    • France
    • Retail Groceries
    • 700 & Above Employee
    • Sales assitant
      • Apr 2014 - Oct 2016

      - Management of the cash register - Goods shelving - Greet customers - Management of the cash register - Goods shelving - Greet customers

    • France
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales assitant
      • Jul 2014 - Sep 2014

      - Mnanagement of the cash register - Greet customers - Mnanagement of the cash register - Greet customers

Education

  • Université Lumière Lyon 2
    Master's Degree in International Trade and Foreign Languages
    2017 - 2019
  • Université Lumière (Lyon II)
    BA in Foreign Languages: English, Spanish and Italian, Langues étrangères appliquées
    2013 - 2016
  • Université Lumière (Lyon II)
    CLES, Italien

Community

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