Solenn Bernard
Chargée de clientèle at IMHOTEP création- Claim this Profile
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Bio
Polina VOROBIEVA
i had the chance to work on many projects with Solenn during our masters degree. She is very hard working and resourceful, an incredible team player !
Polina VOROBIEVA
i had the chance to work on many projects with Solenn during our masters degree. She is very hard working and resourceful, an incredible team player !
Polina VOROBIEVA
i had the chance to work on many projects with Solenn during our masters degree. She is very hard working and resourceful, an incredible team player !
Polina VOROBIEVA
i had the chance to work on many projects with Solenn during our masters degree. She is very hard working and resourceful, an incredible team player !
Experience
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IMHOTEP création
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France
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Chargée de clientèle
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Oct 2022 - Present
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Sales assistant (BtoB)
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Aug 2019 - Oct 2022
SALES SUPPORT AND CUSTOMER MONITORING - Check order compliance, record it and confirm it to clients - Edit delivery notes in order to invoice the order - Updating the IT database (prices, discounts, contacts, etc) - Participate in the development of the business relationship with a customer portfolio / respond to customer requests - Contact clients about arrears, manage contentions and negotiate with clients - Facilitate the organisation of international trade fairs and the… Show more SALES SUPPORT AND CUSTOMER MONITORING - Check order compliance, record it and confirm it to clients - Edit delivery notes in order to invoice the order - Updating the IT database (prices, discounts, contacts, etc) - Participate in the development of the business relationship with a customer portfolio / respond to customer requests - Contact clients about arrears, manage contentions and negotiate with clients - Facilitate the organisation of international trade fairs and the organization of company members' travel AFTER SALE AND STOCKS - Insure reception of after sale requests and take care of the proper monitoring - Interface with sales, logistics and after-sales administration
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Sales assistant (BtoB)
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Feb 2019 - Aug 2019
- Orders management of international and French clients (50%) - Monitoring and commercial assistance of foreign and French customers (40%) - Deal with after sale requests and stocks (5%) - Support the company development (5%)
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Interhome Group
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Switzerland
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Travel Arrangements
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300 - 400 Employee
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Assistant manager
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Jul 2018 - Aug 2018
I had the opportunity to assist the manager in the organisation of the firm in order to maintain good relation with customers. I improved my organizational skills and I had to deal with an international customer base. I had the opportunity to assist the manager in the organisation of the firm in order to maintain good relation with customers. I improved my organizational skills and I had to deal with an international customer base.
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ZAZZEN
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France
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Individual and Family Services
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1 - 100 Employee
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Baby-sitter
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Aug 2016 - Jan 2018
- Ensure the return of children (school/home) - Homework support - Ensure the happiness of children (go to the park, play games, talk with them...) - Achieve the tasks entrusted - Ensure the return of children (school/home) - Homework support - Ensure the happiness of children (go to the park, play games, talk with them...) - Achieve the tasks entrusted
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BOULANGERIE PATISSERIE MILLET
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France
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Food and Beverage Manufacturing
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1 - 100 Employee
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Sales assitant
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Mar 2017 - Sep 2017
Complete management of the outlet : - Customer contact - Cleaning of the shop - Sandwich preparation / management of the cash register - Restock the outlet (beverages, bread, pastries...) - Take and prepare orders Complete management of the outlet : - Customer contact - Cleaning of the shop - Sandwich preparation / management of the cash register - Restock the outlet (beverages, bread, pastries...) - Take and prepare orders
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Netto
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France
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Retail Groceries
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700 & Above Employee
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Sales assitant
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Apr 2014 - Oct 2016
- Management of the cash register - Goods shelving - Greet customers - Management of the cash register - Goods shelving - Greet customers
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Gémo, groupe ERAM
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France
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Retail Apparel and Fashion
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700 & Above Employee
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Sales assitant
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Jul 2014 - Sep 2014
- Mnanagement of the cash register - Greet customers - Mnanagement of the cash register - Greet customers
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Education
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Université Lumière Lyon 2
Master's Degree in International Trade and Foreign Languages -
Université Lumière (Lyon II)
BA in Foreign Languages: English, Spanish and Italian, Langues étrangères appliquées -
Université Lumière (Lyon II)
CLES, Italien