Soleha Shafie

Talent Acquisition at Lifework HR Services Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
MY

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Experience

    • Malaysia
    • Human Resources Services
    • 1 - 100 Employee
    • Talent Acquisition
      • Mar 2022 - Present

      - Fulfill job orders received within the given timeline - Advise candidates on their potential and bridge them towards their desire career path. - Heavily involve in recruiting process that includes sourcing, interviewing (phone interview, online virtual room or face-to-face) and induction - Basic administrative task (answering calls, document preparation and so on) - Advise employees on HR related issues including discipline, attendance, company policy etc. - Payroll processes (from timesheet collection to payslip delivery) - Consult clients on project resources needs, update sourcing progress as well as provide recruitment feedback. - Ad-hoc tasks Show less

    • Malaysia
    • Higher Education
    • 1 - 100 Employee
    • Programme Coordinator of Sunderland (UK) Undergraduate & Postgraduate Programmes
      • Nov 2018 - Feb 2022

      - To lead and monitor application process for students and liaise with partner university regarding online registration, coursework, exam, submission, exam results and online library and future development and partnership arrangements.- To be responsible for the coordinating undergraduate & postgraduate programme including the planning and scheduling.- To check and verify all exemptions and credit transfer processes are in place and implemented according to finalized SOP.- To receive and review on students’ feedback on the services provided by the College and to take corrective actions where necessary. To hold regular meetings and dialogue sessions with academic staff and students to ensure effective communication of policies and relevant information.- To ensure quality services are provided at all levels of programs. To provide guidance and coaching whenever possible for existing and new administrative team and lecturers.- Provide necessary document to International Department for Visa renewal for international student study in undergraduate and postgraduate programme.- Organizing and maintaining the student files and records for undergraduate & postgraduate programme and update accordingly.- To be involved as Internal Auditor for Campus ISO 9001:2015 Certification and MyQUEST/WAL Audit.- To be involve in documents preparation for MQA Compliance Audit. Show less

    • Admin of Corporate Marketing
      • Nov 2017 - Feb 2022

      PRINCIPAL ACCOUNTABILITIES:• To perform tele-marketing activities to promote and follow up on corporate training programmes, VCP, academic previews and enquiries.• To secure industry visitation appointments and promote VCP, academic programmes and corporate training programmes.• To provides support as an administrator on the event day(s) such as to assist conducting academic preview and corporate training.• To participate in marketing activities such as corporate training, academic preview, education fair, road show, exhibition, and open day.• To plan and carry out event management and training delivery readiness before, on and after the training event day.• Responsible for administrative documentation such as letter of engagement to the trainer, offer letter to the company, invoice, HRDF, and post mortem (evaluation) of the event.SUPPORTING DUTIES:• Assist the career office on making appointment with the industry linkage on student internship and career fair.• To assist in preparation and development of email and content marketing. Show less

    • Malaysia
    • Higher Education
    • 200 - 300 Employee
    • Unit Manager
      • Jul 2016 - Oct 2017

      PRINCIPAL ACCOUNTABILITIES: • Responsible to conduct tele-sales professionally, respond to queries and facilitate resolution of problems while anticipating student’s needs. • Developing a good understanding of leads and their interest courses. • Receiving and reviewing applications and managing interviews with potential leads. • Convert prospects into potential leads. • Follows-up and maintaining relationships with all leads. • Ensure the MQA requirement and SPM results are met. • Organizing and maintaining files and records of prospects and current students. • Planning and scheduling meetings and appointments of regional center. Show less

    • Malaysia
    • Insurance
    • 700 & Above Employee
    • Administrative Assistant
      • Feb 2016 - May 2016

      PRINCIPAL ACCOUNTABILITIES: • Call customer via phone to promote customer about newly established promotion and event. • Provide staff briefing and acknowledgement about upcoming promotions and events. • Scheduling meetings and appointments of regional center. • Responsible to handle enquiries regarding EPF products. • Check on the daily calls and key in to the report for weekly. • Directs preparation and filing of legal documents. PRINCIPAL ACCOUNTABILITIES: • Call customer via phone to promote customer about newly established promotion and event. • Provide staff briefing and acknowledgement about upcoming promotions and events. • Scheduling meetings and appointments of regional center. • Responsible to handle enquiries regarding EPF products. • Check on the daily calls and key in to the report for weekly. • Directs preparation and filing of legal documents.

Education

  • Universiti Teknologi MARA
    2013 - 2016

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