Project Manager

• Oct 2015 - Present

Manage development and implementation of outsourced projects through entire project lifecycle for various clients across different sectors. As the customer project manager, I am responsible for driving the project from conception/initiation through to project kick-off and to project delivery. As project manager, I maintain full accountability for delivery of project outputs to client satisfaction and ensure a proper handover to operations teams or business units. Responsibilities - Participated in daily stand up meetings, weekly review meetings and monthly progress update. - Using the nominal group technique, I led a team of technical staffs and SME through requirements gathering. - I was responsible for managing project processes to ensure delivery in line with policies and methods including project control, risk management, change management, issue resolution, progress reporting, project documentation & administration, and quality reviews - Management of suppliers from the approved panel, to deliver the specified requirements within policies & methods; including due diligence on supplier capabilities relative to requirements - Provision of accurate project costing, including supplier quotes & tenders, required as input to the Business Case - Managing suppliers and project team to deliver the project within the Business Case, to the required time, cost & quality - Facilitating testing signoff by users, and transitioning into on-going service; project closure - Plan and monitor the project; agree plans with the Sponsors / Steering Board and submit regular status reports indicating any deviations from plan at either stage or project level and any corrective action taken - Responsible for overall progress & use of resources. Initiate corrective action when necessary. Manage risks & proposing possible solutions to Business Partners and Programme managers where necessary - Manage project scope and change control and escalate issues where necessary Show less

ISPO PM

• 2015 - 2016

Project Planner

• Feb 2013 - Aug 2015

Working within an architectural firm, I was tasked with programme planning, estimating the work to be done, identify dependencies, critical path activities, & the resources needed for project activities. Also in charge of leading various IT enabled initiatives in a fast paced team and a changing organization. Responsibilities - Creating and updating programme plans using PrimaveraP6 version 6.2, monitoring project’s critical paths, monitoring key milestones, key activities, and key deliverables and cross project dependencies to be delivered by the programme. - I monitored and updated the resource log, tracking demand and supply of resources while also reviewing and updating resource forecast after logically linked cost and resource loaded plans are developed, monitored and reported using Primavera P6 on a monthly basis - Define project scope, objectives, milestones and deliverables. - I made sure business requirements are suitably defined, understood and signed off. - Pro-actively manage project risks and issues and minimise their impact on the project. - Regularly communicate project expectations to team members and stakeholders and use their feedback to optimise progress. - Coordinate and manage project reporting, project reviews and project steering meetings. - Produce reports from programmes plans as inputs to programme management - Using earned value management technique, I managed and maintained the project performance measurement baseline that included the cost baseline, schedule baseline and the scope baseline using indexes like the CPI and the SPI. - Tracked project progress and analysed variances when comparing actual results to various baselines and against contractual and internal targets. - Attend progress meeting as required to report on progress and risk, to provide controls support to the team. Show less

System Analyst/UAT

• Aug 2011 - Jun 2012

Worked with a group of testers carrying out Functional, UAT, and End-to-End testing on an online insurance application system. The system gives decision on the different kinds of insurance policy including general, commercial and motor. An individual or company enters relevant information, which the system takes as input, and validates against request to issue an insurance policy within reasonable time of submission. In most cases the system issues a decision or defers user application to an adviser. Responsibilities - Analysed the functional requirement which was written in UML (Use Cases) to create the test plan, test cases and test scripts. - Carried out test over several iterations within the Agile development methods (i.e. time boxes of two weeks), each preceded, in the same environment, by a Fit for Purpose (FFP) check, which will verify the successful completion of the software build or point-release. Each iteration of testing was expected to run progressively cleaner, as issues are discovered, fixed and re-tested. - Tested each phase end to end and carried out regression testing using regression test sets to confirm that the existing functionality is unaffected by the increment - Attended daily stand up meeting where the test progress and imperatives are discussed as well as update, systems planning, quality reviews. - Executed defined testing tasks and roles within the project and scheduling own work to meet personal and team deadlines - Creating test scripts and test cases from functional specification that will arrive at the proof of the functional test conditions and identify the test data - Gathering information from the Business to facilitate the writing up of tests strategy, test plans - Supervised and mentored business users in the execution of test script during UAT test - Reviewed as a gatekeeper, all UAT defects raised by the business users by eliminating duplication and defects logged in error thereafter logged valid defects in Test Director Show less

Outpatient Officer/Data validation

• Aug 2008 - Dec 2010

Worked as part of a team in the royal London dental institute appointment centre to help reduce the backlog of patients’ appointment due to the introduction and go live of the CRS system in the trust. Roles and Responsibilities  Worked extensively on various Cerner applications including PM Office and PowerChart  Trained and assisted appointment centre staff to book appointment for patients.  Uploaded patients’ demographic data onto PM Office during patients pre-registration.  Worked on patients referral letters from their dentist, loaded same on CRS and sent out appointment letters  Placed request from consultants for patients using PowerChart  Used the clinical Document Scanning and Archiving system (DSS) to store patients’ dental referrals and history.  Generated patients appointment letter using the Document Management System (DMS)  Ensuring that the referral to treatment time (RTT) and the 18 weeks pathway is not bridged.  Worked on the MR3 (Maintenance Release 3) with all the new upgrades incorporated within the build Show less

Cerner Millenium Floorwalker

• Mar 2008 - Aug 2008

Member of the floor walking team. My responsibilities were to train and support the NHS staff on the newly installed Cerner Millennium Electronic patient records (LC1) Roles and Responsibilities  Mentored and trained clinical and non clinical staff on how to use the Cerner application for medical and administrative tasks  Trained and assisted ward clerks to book follow-up appointment for patients using schapptbook  Assisted clinical staff (doctors) on how to view patient’s laboratory results using Power Chat application.  Assisted ward clerks on how to discharge patient, and how to register patients using PM office application in Cerner Millennium.  Trained and assisted Nurses /doctors on how to print labels for patient lab orders.  Trained and supported NHS clinical staff in various trust depts, such as A&E, In and Out Patient wards, Theatres , etc  Raised and reported issues in the issues log sheet on a daily basis and escalate to command centre representatives.  Performed system and local Usability/UAT with clinical staff on the Cerner Millennium PAS applications such as -Access Management Office (PM Office) for patient Registration and Referral functionalities. -Power Chat – to verify orders for appointments of Test and surgical procedures) functionalities -Schappt Book (Scheduling and appointment book) – to verify the appointment scheduling, confirmation and follow-up functionalities.  Training Clinical and Non clinical staff (Doctors and nurses on the new Electronic patient record (EPR) system.  Testing the EPR system around the hospital.  Floor walking to ensure users was satisfied with their machines and applications. Show less