Experience

Heng Feng (Cambodia) Bank Plc
• Cambodia
• Banking
• 1 - 100 Employee
• Head of Human Resources

  • May 2022 - Present


Sacombank Cambodia

• Cambodia
• Banking
• 1 - 100 Employee

• Deputy Head of Human Resource & Admin

  • Nov 2013 - Feb 2022

  • Set up human resource plan, plan for new recruitment in accordance with expansions of networking of the branches.• Responsible to organize interview and take in new staffs and student on training program.• Manage and processing all documents relates to staff and BOM: Recruiting, labor contract, leave, payment and allowance.• Given advice, participate to resolve labor disputes.• Assist to organize training session at the branches, follow up training program of the training center. Request officers to participate on time and input the study result of officer into the officer file.• Given advice to management in arranging, appointing, incensement salary, awarding, punishing….. and other matter relate to human resource happened at the branches.• Organize checking internal regulations and bank policy.• Report on the use of local labor at the branches

• Administrative Manager

  • Jun 2012 - Nov 2013

  • Responsible for administration tasks, reception, supply, acquisition, distribution the type of assets and other office supply relate to the operation of the branches.• Execute managing infrastructure and assets of the bank• Managing assets, equipments and implement checking assets of the branches and division ender the branch.• Given advice, follow up administration expenses against the approval budget.• Manage the car to meet the request of other departments.• Establish budget for the administration expenses, operation at the branch and follow up to evaluate the action of the plan. • Draft letters request/advance submit to B.O.M for approval• Seeking the partners for provide office supplies• Arrangement car for B.O.M, Branch Managers/Managers going out for mission;• Monitoring and managing vehicles of the bank.• Booking air ticket and hotel room for B.O.Ms & B.O.Ds• Control on setting-up event, ceremony, grand opening new branches, etc.

• External Affairs Officer

  • Feb 2012 - Jun 2012

  • Build planning program, promotion event forecasting yearly. • Responsibility in celebrate and apply implement public relation content (write press release, write MC Script, write PR report, create idea for promotion forms) and event programs broadcasting and development business Sacombank trademark.• Establish, development relationship with journalism, editor,… of radio broadcasting, television broadcasting, press assosiation,…• To follow information relate to Sacombank on communication media and propose to process sensitive in formation

• Customer Relationship Officer

  • 2010 - 2012

  • Consulting customer, answer enquiry and selling product at counter.• Guide, assist customer to completing documents before approaching teller counter.• Customer Care and Develop Customer• Follow up customer for repayment of the debt. • Report repayment information to the supervisor. • Create customer file for late repayment and take action follow up customer.• Convince customer to continue to use our products and services. • Finding customer who trading in the market at your local area.• Examine application, method of capital requirement, collateral and customer need.• Collect customer information on their business operation and customer financial situation. • Breakdown, assessment, recommend opinion on provide credit, extension, guarantee and state out method and reorganize on loan application.• Request to relevant departments to provide extra information needed for the purpose of assessment and pre-assessment. • Participation in receiving and checking the collateral situation of customer on a fixed basis. • Participate with other departments in reviewing customer use of loan capital on fixed bases and random