Experience

Top Tourisme

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Head of Sales and Product

  • Sep 2022 - Present

  - Digitizing a 15 years old company - Putting into place new processes and methodology - Coordinating and managing all departments and teams: groups, booking, operations, sales, finance, etc - Expanding portfolio and contracting new customers - Expansion plan to grow sales and benefits - Digitizing a 15 years old company - Putting into place new processes and methodology - Coordinating and managing all departments and teams: groups, booking, operations, sales, finance, etc - Expanding portfolio and contracting new customers - Expansion plan to grow sales and benefits



HostnFly

• France
• Internet Publishing
• 1 - 100 Employee

• Head of Spain

  • Jun 2021 - May 2022

  - Expanding Hosntfly in Spain. Building the strategy with a market study and in-line with the growth plan of the company - Coordinating the whole operations of the spanish branch and implementing processes - Recruiting, coaching and managing the sales and operational team of Spain - Developing the sales coaching project of the freelance sales team, approx 20-30 people in France and Spain - NPS of satisfaction of 09 on the coaching project with the freelancers - Expanding Hosntfly in Spain. Building the strategy with a market study and in-line with the growth plan of the company - Coordinating the whole operations of the spanish branch and implementing processes - Recruiting, coaching and managing the sales and operational team of Spain - Developing the sales coaching project of the freelance sales team, approx 20-30 people in France and Spain - NPS of satisfaction of 09 on the coaching project with the freelancers



Klook

• Hong Kong
• Travel Arrangements
• 700 & Above Employee

• Head of Sales South Europe Attractions

  • Nov 2018 - Jan 2021

  - Opening of Barcelona office and developing Klook business in South Europe (10 countries) from scratch. - Successfully build, managed and lead a team of 10 people covering Southern Europe Attractions, located in Barcelona and Milan. - Market study and strategy for the region and the team, resulting in 400% of revenue growth in the first year and the highest conversion of Europe (12%). - Secured 80% of the top attractions of Spain within a year, with the best conditions on the market. - Creating a marketing online tool, located at the entrance of the attractions, to gain a higher conversion Show less



Tiqets

• Netherlands
• Technology, Information and Internet
• 200 - 300 Employee

• • Jan 2017 - Oct 2018

  - Developed Spain, Portugal and Greece, acquiring and negotiating conditions of 150 attractions, and placing the region as the most sold of the company.- Establishing plans to lock up collaborations with partners. Improved conditions by 30% vs previous year.- Positioned Tiqets as the top seller of the main attractions.- Created the concept of Tiqets’ solution, for attractions to become digital and offer online booking.- In charge of 2 account managers.

• • Jan 2016 - Dec 2016

• • Sep 2015 - Dec 2015



Voyage Privé

• France
• Travel Arrangements
• 500 - 600 Employee

• International Contract Manager

  • Jul 2013 - Jul 2015

  - Looking after the region generating 70% of the revenue of the company. - Negotiation of 40% of discount offers, with luxury hotels in Canary Islands, Portugal, France and Turkey. - Analysis of the needs of the hotel to maximize its occupancy rate. - Exceeding the yearly target of 21% growth, reaching 25%. - Increasing portfolio by 50%, in sourcing hotels onsite. - Looking after the region generating 70% of the revenue of the company. - Negotiation of 40% of discount offers, with luxury hotels in Canary Islands, Portugal, France and Turkey. - Analysis of the needs of the hotel to maximize its occupancy rate. - Exceeding the yearly target of 21% growth, reaching 25%. - Increasing portfolio by 50%, in sourcing hotels onsite.



Grupo Hotusa

• Spain
• Travel Arrangements
• 400 - 500 Employee

• International Account Manager

  • Nov 2010 - Aug 2012

  Responsibilities - Responsible for the third highest grossing group hotels in the Hotusa group (of over 20). - Negotiation of contracts, prices, terms and conditions, and allotments. - Analysis of the hospitality market and of competitors’ pricing strategies. - Coordination and management of existing products and new product launches (hotels). Achievements - My principal objective was to exceed the previous year´s sales by 12%. On a monthly basis I rarely came under target. - I initially managed an Eastern European group of hotels but after three months was promoted to the more important Paris group. - I provided advice to the hotels about sales strategies to make the best of our collaboration, becoming a strong councilor for the management of most hotels. Show less



VIAJES OLYMPIA

• Benidorm

• Group and marketing

  • Dec 2008 - Nov 2010

  Responsibilities - Manager of the group section of the hotel booking website: quotation, organization and coordination of the group before and during their stay; hotel visits to negotiate the best deal possible between the customer group and the hotel. - In charge of marketing of the website: creation of newsletters, analysis and development of the French business market. - Call center: phone and email communication in multiple languages to arrange bookings. Achievement - I acquired many groups of up to 800 guests, after launching the group section on the website. - I obtained the authorisation to accept the "cheques vacances" (staff holiday discount voucher) for the works council in France. Accepting them, our website was referenced in the National Agency for the Cheque Vacances, which also brought new clients in addition to the works council. Show less