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• Retail
• 1 - 100 Employee

• Store Manager

  • Jul 2022 - Present

  Leading a team of 5-7 people and ensuring strategies implementation, achievement of individual sales targets are met. • Ensure monthly sales target achieved by the team. • Responsible for Visual Merchandising. • To ascertain that the product is displayed to the best its advantage in terms of Window displays, thematic display of the merchandise in the store on regular basis. • Delegate duties to juniors / trainees and Training the store staff, for better returns in terms of customer service and product knowledge. • Close co-ordination with Accounts Dept. for the Daily Sales Report. • Attend to walk-in clients. • Generating Quantitative and Qualitative reports on regular basis to understand and analyze the Reasons of achievement/Non-achievement. Reports like targeted vs achieved sales. • Building positive relations with colleagues and customers. • Balancing and Movement of Stocks (Inward and Outward) Show less



Heads Up For Tails

• India
• Retail
• 300 - 400 Employee

• Store Manager

  • Apr 2021 - Jun 2022

  Leading a team of 4-6 people and ensuring strategies implementation, achievement of individual sales targets are met. • Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions. • Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. • Ensuring availability of merchandise and services. • Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends. • Implementing security systems and measures. • Ensuring the safety and cleanliness of the store. • Maintaining the stability and reputation of the store by complying with legal requirements. • Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. • Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. • Contributing to team effort by accomplishing related results as needed. • Ensuring high levels of customer satisfaction through excellent sales service. • Maintaining outstanding store condition and visual merchandising standards. • Maintaining a fully stocked store. • Ascertaining customers’ needs and wants. • Training & mentoring the new hires. Show less



RONAK OPTIK INDIA PVT LTD

• India
• Apparel & Fashion
• 1 - 100 Employee

• Territory Sales Manager

  • Jun 2019 - Jan 2021

  Handled Entire Mumbai Region Sale and smooth Operations functions. with 30 Stores in Multiple Brands Outlets (Shoppers Stop, Lifestyle, Pantaloons, Central and Brand Factory) with 70 Employees. Shrinkage Control, Team Management , Stock Audit Planning. Product Training, Sale Target Achievement , Target Distribution. Hiring, Recruiting, New Store Opening. Store Management, Data Analyses. Handled All Legal Documents Related to Stores. Managing and support for the overall operational day to day issues. Maintaining DSR and Tracking sales for all Stores on daily basis. Maintaining Stores with VM Guidelines. Show less



DLF BRANDS PRIVATE LIMITED

• Cluster Sales Manager ( Sunglass Hut )

  • Oct 2014 - May 2019

  Handled West & East Region Sales and Operation Exclusive Brands Outlets with 24 stores in Multiple Cities, with 100+ Employees. Target Achievement , Staff Training , Stock Analysis, Shrinking control, P&L, Stock Inventory, Adminstrative, Project Work, Legal Work, Merchandising. Stock Audit , KPIs , KRA, Target Product Training, Target Achievement, Target Distribution. Customer Sales and Service, Hiring, Recruiting, New Store Opening. Team Leadership, Store Management, Data Analyses. Handled All Legal Documents Related to Stores. Managing and support for the overall operational day to day issues. Ensure timely payouts of rental of Malls. Maintaining DSR for all Stores on daily basis. Maintaining Stores with VM Guidelines. Focus on Company SOP's in disciplinary manners. Show less



Al Jaber Optical

• United Arab Emirates
• Retail
• 200 - 300 Employee

• Assistant Store Manager

  • Dec 2013 - Sep 2014

  Leading a team of 6-7 people and ensuring strategies implementation, achievement of individual sales targets are met. Balancing and Movement of Stocks (Inward and Outward) Responsible for Visual Merchandising. To ascertain that the product is displayed to the best its advantage in terms of Window displays, thematic display of the merchandise in the store on regular basis. Ensure monthly sales target achieved by the team. Delegate duties to juniors / trainees and Training the store staff, for better returns in terms of customer service and product knowledge. Close co-ordination with Accounts Dept. for the Daily Sales Report. Internal communication and back office administration. Attend to Walk-ins clients and Tele Sales enquiries. Building positive relations with colleagues and customers. Generating Quantitative and Qualitative reports on regular basis to understand and analyze the Reasons of achievement/Non-achievement. Reports like targeted vs achieved sales. Interfacing with mall management. Shirnkage control , Maintain Customer relationship , Managing operation and Process , Product Training , Target Achievement , Maintain Positive environment. Show less



DLF BRANDS

• India
• Retail
• 100 - 200 Employee

• Store Manager ( Sunglass Hut )

  • Jan 2011 - Dec 2013

  Leading a team of 8 people , Shrinkage control , Develop and Maintain Customer relationship.Develop and maintain customer relationships to ensure customer satisfaction and sales based on customer requirements.Have a complete understanding of pricing and product specifications.Conduct regular briefing with sales staff to decide of daily/weekly sales targets as per business plan.Ensuring all products are merchandised as per the brand's guidelines and assist in implementation of marketing plans as needed.Adhere to company policies, procedures and business ethics and ensure they are implemented within the team.Managing floor operations as well as prepare the weekly/monthly staff roster.Coach/mentor new staff on procedures, products and systems and maintain a daily tracker. Show less

• Assistant Store Manager ( Sunglass Hut )

  • Mar 2010 - Dec 2011

  Leading a team of 3 people , Shirnkage control , Develop and Maintain Customer relationship , Managing operation and Process , Product Training , Sales Achivement , Target Segregation , Accounts Maintaining , Staff Training , Following SOP adherence.



TARZ DISTRIBUTION INDIA PVT LTD

• Team Leader

  • Oct 2008 - Feb 2010

  Selling Luxury Brand in Perfume Such as Calvin Klein , David Off, Givenchy and Dior. Managing 7 team Members. Responsible for team target. Get 100% satisfaction of customer towards the product. Giving the best to fulfill the needs of customer. Maintaining good relationship with the retailers. Selling Luxury Brand in Perfume Such as Calvin Klein , David Off, Givenchy and Dior. Managing 7 team Members. Responsible for team target. Get 100% satisfaction of customer towards the product. Giving the best to fulfill the needs of customer. Maintaining good relationship with the retailers.



L'Oréal INIDIA PVT LTD

• Sr.Sale Associate

  • Oct 2007 - Oct 2008

  Stock Management , Handling Store , Customer Service , Team building and Staff Welfare. Build up good relation between the Customer and the Company. Effective presentation and communication skills. Stock Management , Handling Store , Customer Service , Team building and Staff Welfare. Build up good relation between the Customer and the Company. Effective presentation and communication skills.



BACCAROSE PERFUMES & BEAUTY PRODUCT PVT LTD.

• India
• Luxury Goods & Jewelry
• 100 - 200 Employee

• Sale Associate

  • Feb 2004 - Sep 2007

  Selling Luxury Brand in Perfume Such as Pacorabanne , Lacoste , Gucci , Versace , D&G , Ferrari and Etc.. Responsibility for the achievement of our respective Sales Target. Responsibility for making the Data Base and Personal profile of the Customers. Attending walk-in sales on the floor and presenting the product. Ensuring all products are merchandised as per the brand's guidelines. Selling Luxury Brand in Perfume Such as Pacorabanne , Lacoste , Gucci , Versace , D&G , Ferrari and Etc.. Responsibility for the achievement of our respective Sales Target. Responsibility for making the Data Base and Personal profile of the Customers. Attending walk-in sales on the floor and presenting the product. Ensuring all products are merchandised as per the brand's guidelines.