Experience

YouCloud Pay

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Mar 2023 - Present

  • On-boarding of new merchant • Visit the retailers & onboard them on Platform with required valid documents. • Promote the app and explain how it will be useful for their business. • Coordinate to get the visa and Mastercard certification • Directly coordinate with NPCI for Rupay, L2, L3 Certification • Coordinate with Hitachi for time slot for Visa, MasterCard& Rupay testing • Look after Merchant settlement • Involved in Vendor PO, Quotation for tools, Invoicing, etc. • On-boarding of new merchant • Visit the retailers & onboard them on Platform with required valid documents. • Promote the app and explain how it will be useful for their business. • Coordinate to get the visa and Mastercard certification • Directly coordinate with NPCI for Rupay, L2, L3 Certification • Coordinate with Hitachi for time slot for Visa, MasterCard& Rupay testing • Look after Merchant settlement • Involved in Vendor PO, Quotation for tools, Invoicing, etc.



ORITSO Pvt. Ltd.

• India
• Information Technology & Services
• 1 - 100 Employee

• Operations Manager

  • Nov 2022 - Apr 2023

  • On-boarding of new merchant • Visit the retailers & onboard them on Platform with required valid documents. • Promote the app and explain how it will be useful for their business. • Coordinate to get the visa and Mastercard certification • Directly coordinate with NPCI for Rupay, L2, L3 Certification • Coordinate with Hitachi for time slot for Visa, MasterCard& Rupay testing • Look after Merchant settlement • Involved in Vendor PO, Quotation for tools, Invoicing, etc. • On-boarding of new merchant • Visit the retailers & onboard them on Platform with required valid documents. • Promote the app and explain how it will be useful for their business. • Coordinate to get the visa and Mastercard certification • Directly coordinate with NPCI for Rupay, L2, L3 Certification • Coordinate with Hitachi for time slot for Visa, MasterCard& Rupay testing • Look after Merchant settlement • Involved in Vendor PO, Quotation for tools, Invoicing, etc.



Mswipe Technologies Pvt. Ltd.

• India
• Financial Services
• 700 & Above Employee

• keys Account manager

  • Jan 2017 - Apr 2023

  • Responsible for getting enrolment done of merchants and coordinating with various partners. • Responsibility of 100+ employee in a group, coordinate for various Team leaders (sales and operational) work. • New/Existing Partner Terminal Installation, activation of merchant parameters, scheme code creation, creating new merchant code on system. • Instructing Sales Manager, Operations Manager and Customer Relationship Managers for enrolling new subsidies of existing merchants, for installation and documentation, and for resolving the issues and concerned raise by merchants. • Sign up for retail Merchants (Point of Sale and Card machine) M Cards and Emi Cards Login with the various merchants Documentation and Installation process. • Dealing with clients for daily MIS reports, card files and other related documents, receiving feedbacks on the services provided. • Giving training to team members on use of cards & ways to communicate with the merchant. • Handling DSA (Distributors) regarding cash at POS, M card and Emi card, Handling Merchant issues and concerns. • Coordination with IT team for Coding of M cards(loyalty card), Coordinating with multiple technology partners for production support and system enhancements • To deliver on key Organization & Functional metrics Publish regular MIS reports & dashboard Show less



RAHA Payment Solutions Pvt. Ltd(RSBL)

• Project Manager

  • Sep 2014 - Dec 2016

  • Identifying the Sites, Verifying and sourcing it for ATM deployment. • Site Short listing and Takeover of sites with required stimulated parameters • Single point of Contacts for Agreements/LOI process request or any such related to site Takeover with inputs from local legal • Deciding Vendor and Parameters for TIS (Total Implementation Services) work. • Responsible for Asset delivery coordination after taking the report inputs from Procurement team. • Responsible for coordination on end to end delivery of Assets at sites in stimulated time frame as per process. • Responsible for following up with TIS vendor on daily basis on the status for sites which are pending. • Responsible for taking necessary actions with remedy on TIS related issues that arise during progress. • Responsible for maintaining the reports in every aspects of task ran through. • Responsible for Site Visit wherever necessary across India • Responsible for Coordination with Vendors, TIS and Landlord & Handling a team of Local Representatives • Providing payments to Landlords for approved rental sites. • Clearing possession for sites with land lords. • Building a good and professional work relation with the landlords and Franchisee. • Single Point of Contact for land lords and Franchisee’s regarding any issue related to various sites for ATM. (Electricity bills, UPS, VSAT, Power issue, DB box, etc.) • Documentation for the approved sites. • Responsible for solving the critical issues related with site by coordination for the same with the respective stake holders. • Responsible for Quality Management & Data Management. • Taking care of Audits pertains to TIS work & Assets setup at Site • Release the purchase order & diversion letter Show less



soul e solutions Pvt ltd

• project coordinator

  • Nov 2012 - Sep 2014

  • Sites sourcing for Prizm. • Following up with the team members. • Check on PPT’s received from ground level team members. • Maintaining data of LOI (Letter of Intent). • Collecting payments for the approved sites from Prizm. • Clearing possession for sites with land lords. • Building a good and professional work relation with the landlords. • Releasing possession with TIS vendors. • Coordinating with land lords regarding any issue related to various sites for ATM. (Electricity bills, UPS, VSAT, Power issue, DB box, etc.) • Collecting documents for the approved sites. • Coordinating with the Legal team on the approved agreement consider landlord Show less