Principal Architect

• Abr 2021 - - Kasalukuyan

Manager Networks & Infrastructure

• May 2020 - Abr 2021

Managed and Lead 1LINK Networks & Infrastructure team to operate, maintain, optimize and upgrade 1LINK Network, Infrastructure & DataCenter Operations. Overall responsible for 1LINK Network Operations, Planning & Optimization including Network Security, DataCenter Core, LAN / WAN networks. 24X7 Datacenter Operations & team management with routine operational & upgradation tasks. Coordination & Cooperation with 1LINK's customers that includes Banks, Telcos, Billers, Global Payment Schemes other Fintech organizations for operational issues, future expansions and business requirements. Manage & facilitate internal & external audits, SBP & PCI security compliance for network infrastructure and security standards. Management, Planning & Execution of Bi Yearly DR Drills.  Planning & Budgeting for Network related purchases and requirements to meet company business targets.

Network Services Specialist TSS / GTS

• Abr 2016 - May 2020

Worked in IBM TSS / GTS department for providing Customer L2/L3 support against After Sales and Post warranty contracts.• Provided support for Juniper, Cisco and Nortel Switches, Routers and Firewalls deployed in multiple Customer Networks.• Hands on experience with Cisco ASA5500-X, 3800 series routers, ISR series, 45K & 65K and Nexus OS. Juniper MX series routers, SRX Firewalls and EX series Switches family.• Leaded new deployment and migration projects in South region.• Customers Trouble Tickets handling and their resolution within contractual SLA.• Coordination with Juniper JTAC / ATAC and Cisco TAC Support for Hardware & Software troubleshooting and fault diagnosis• Involved in Upgrades, Rectifications and other routine network operational issues.

Snr. DataCom Engineer

• Ago 2013 - Mar 2016

Worked in Huawei O&M / CSD department for providing Customer L2/L3 Data Comm. support against after Sales and Post warranty contracts.Provided L2/L3 support to Huawei customers in DataCom products including o Pakistan Telecommunication Company Limited (PTCL) o Transworld Associates Pvt. Ltd. (TWA) o Ufone Pakistan (PTML) o Mobilink Pakistan (PMCL) o Zong Pakistan (CMPAK) o Other Enterprise customers (UBL, HEC, Augere, NLC etc) o Operational Responsibilities  Overall responsibility for 24x7 Customer smooth network operation and all associated Datacom / IP Core equipment to make sure maximum service availability to customers and its clients.  Customers Trouble Tickets handling and their resolution within contractual SLA.  Coordination with Huawei GTAC China & R&D department for Hardware & Software troubleshooting and fault diagnosis.  Routine Network Inspections, Fault & risks identification and support to customer till resolution.  Rectifications of hardware and software bugs, Product limitations and license renewal.  Software upgrade / Patch update on Network nodes. o Network Planning &Expansions Responsibilities  High and Low level planning and design of customer Datacom network infrastructure.  Customer network audit and identification of hidden risks and SPOFs.  New nodes addition and involvement in different expansion activities.  Assisting Pre-Sales team in designing technical solutions and recommendations for customer network. o Technical Documentation & Training  Responsible for customer network design analysis & system design review in detail with GTAC to prepare for emergency problem handling and for in house submission.  Technical documentation/ network diagrams, cable routes (engineering drawings) compiled in an up-right manner by using network drawing tools (i-e: MS-Visio, E-Draw, etc.)  Customer meetings & trainings arrangements for IP Core DataCom product line.

Metro Transport Network Executive

• Hul 2012 - Hul 2013

ZTE Swap Project for Core Transmission Network with IP based Metro Packet Transport Network.• Worked on ZTE IP / MPLS Core Products M6000 / T8000, Packet Transport Network ZXCTN 9008 / 9004 / 6200 / 6130 & NMS / EMS Product NetNumen U31.• Configuration Testing of MPLS – TP / PWs & Tunnels / MPLS VPNs / MPLS –TE (FRR) / BGP - RR / OSPF / VRRP & SNMP protocols.• Supervised System Installation / Commissioning / PAT / Cutovers and smooth handover to Operations team. • Follow up meetings with ZTE regional & HQ teams for Network Readiness and timely closure of assigned tasks as per PIP.• Timely escalation & follow ups of pending matters by coordination with internal & external customers.• Weekly & Monthly reporting of SWAP activities to HQ team.

DataCom Engineer

• Nob 2010 - Ago 2012

 PTCL BRAS & Metro Ethernet Project, worked on all Project phases from Implementation to Managed Service. In my last role I served Huawei MANAGED SERVICES DEPARTMENT for PTCL BRAS / Metro Project, and was responsible for whole South region.AS DATACOM ENGINEER IN MANAGED SERVICE DEPT.• PTCL BRAS Up-Gradation & Metro Ethernet Project• Working on Huawei BRAS ME60 series, Core Routers NE5000E, Metro L3 Switches CX600-X8, CX600-X16 series and NMS U2000.• Configuration of ISIS, BGP, VRRP / HRP, IP-MPLS / MPLS-VPNs, VPLS, Multicasting & IGMP Protocols• DSLAMs / ONU / MSAG, Broadband VPNs, Static BDSL User’s configuration on BRAS / Metro Ethernet network.• Patch, License & software version Up-gradation of Huawei Nodes• System performance monitoring, troubleshooting and fault rectification• Trouble Tickets (T.T) resolution / Coordination with Huawei R&D• Follow-up meetings with PTCL IP OPs/Planning/ NOC teams for timely closure of Network Issues & Faults as per contractual SLA / KPIs.• Daily, Weekly and Monthly System Performance Reporting.• MOP, SOP and other work flow documents preparation and sharing with PTCL HQ Team for different network issues and change management activities.AS DATACOM ENGINEER IN PROJECT TEAM (RelaCom Pakistan)• PTCL BRAS Up-Gradation & AAA Expansion Project• PTCL Metro Ethernet Project• Worked on Huawei BRAS ME60 series, Core Routers NE5000E, NE40 series, Metro Switches CX600-X8, CX600-X16 series and Firewall Eudemon 8080E series.• System Installation, Commissioning, PAT, Cut-over and Migrations as per Huawei Standards & Policies.• Configuration of IGP (ISIS), BGP, Multicasting & IGMP Protocols.• DSLAMs / ONU / MSAG and Broadband VPN users traffic migrations.• Sites BOQ & discrepancy settlements / NDC / PAC sanction.• Meetings & Coordination with PTCL IP Operations, Transmission & Development teams regarding project related activities.

Network Analyst (G.T)

• Set 2009 - Ago 2010

•Daily monitoring of day to day network operations, link issues troubleshooting & rectification.•Working with Cisco Routers, Switches, APs & ASA-Firewalls.•Network Management / Monitoring. (EMC Smarts, Op-Manager & MRTG).•Vendors / ISP Coordination to troubleshoot and resolve issues related to P2P links, VPNs & company's LAN / WAN infrastructure.•Server Administration of BES, ACS, RSA Manager, RightFax Call Manager.•Tandberg Video Conferencing.•Installation, configuration / troubleshooting of VSAT links and ICT services at new rigs & during rig movement activities.•Remote support for IT, network & SCPC VSAT links during rig operations.•Warehouse inventory management.