Sohaib Ahmed
Claims Officer-Motor Insurance at Sindh Insurance Limited- Claim this Profile
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English Professional working proficiency
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Urdu Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certified Insurance Industry Fundamentals-CIIF
SkillFrontMay, 2021- Nov, 2024
Experience
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Sindh Insurance Limited
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Pakistan
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Financial Services
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1 - 100 Employee
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Claims Officer-Motor Insurance
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Aug 2020 - Present
1. Monitoring the claim process from cuddle to grave.2. Lodging claims on the system and assigning surveyors.3. Endways claims management including policy analysis, liaising with stakeholders & settlement negotiation.4. Proactively and strategically working with customers on identifying and driving solutions.5. Oversight and management of 3rd party service providers / Loss Adjusters.6. To evaluate insurance claims to advise the insured about loss-minimizing safety measures to avoid further losses.7. Investigate potentially fraudulent claims, especially in theft/snatch cases.8. Interact with 3rd party claimants & process the claim on the basis of the surveyor’s findings & observations.9. Update the summary/control sheet for survey conveyance plans.10. Reconciliation of Outstanding claims on a monthly basis.11. Reporting to supervisor (Claims Incurred, Paid & Outstanding) on monthly basis.12. Effectively build and maintain relationships13. Collaborating with colleagues focused on high performance and exceeding expectations.
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Claims Officer-Personal Accident Insurance Claims Department
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Dec 2019 - Jul 2020
1. I was assigned to lodging claims on the system and assigning surveyors.2. Coordination with Surveyor and Insured in order to process and settle the claims.3. Investigate potentially fraudulent claims.4. Scrutinize claim documents as per standard requirements.5. Coordinating insured and surveyors for missing and required documents & discrepancies.6. Monitoring claims process.
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Assistant Surveyor
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Aug 2015 - Dec 2019
1. I was assigned for organizing/arranging the survey of vehicles as requested by the Claims Desk.2. Coordination with Surveyor and Insured in order to process and settle the claims.3. Maintaining confidentiality without jeopardizing the liability of the insurer and claim of the insured.4. Negotiate claim settlements with claimants and/or their legal teams.5. Create reports detailing the events and damage related to the claims. 1. I was assigned for organizing/arranging the survey of vehicles as requested by the Claims Desk.2. Coordination with Surveyor and Insured in order to process and settle the claims.3. Maintaining confidentiality without jeopardizing the liability of the insurer and claim of the insured.4. Negotiate claim settlements with claimants and/or their legal teams.5. Create reports detailing the events and damage related to the claims.
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Education
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Khadim Ali Shah Bukhari Institute of Technology
Master of Business Administration - MBA, Business Administration, Management and Operations -
Karachi University
Bachelor of Commerce - BCom, Business/Commerce, General -
Board of Intermediate Education Karachi
Higher Secondary Certificate, Pre-Engineering -
Board of Secondary Education Karachi
Secondary School Certificate, Science