Sofya Stepanova
Business Development Manager at Dream Inn Holiday Homes Rental LLC- Claim this Profile
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English Professional working proficiency
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Russian Native or bilingual proficiency
Topline Score
Bio
Hamna Ashraf
It was an absolute pleasure to work with Sofya. She is a very organised, driven, and highly motivated person who always makes sure to bring quality clients to the company and maintain a long-lasting relationship with them. I wish her all the best for future endeavours.
Hamna Ashraf
It was an absolute pleasure to work with Sofya. She is a very organised, driven, and highly motivated person who always makes sure to bring quality clients to the company and maintain a long-lasting relationship with them. I wish her all the best for future endeavours.
Hamna Ashraf
It was an absolute pleasure to work with Sofya. She is a very organised, driven, and highly motivated person who always makes sure to bring quality clients to the company and maintain a long-lasting relationship with them. I wish her all the best for future endeavours.
Hamna Ashraf
It was an absolute pleasure to work with Sofya. She is a very organised, driven, and highly motivated person who always makes sure to bring quality clients to the company and maintain a long-lasting relationship with them. I wish her all the best for future endeavours.
Experience
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Dream Inn Holiday Homes Rental LLC
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Business Development Manager
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Jul 2021 - Present
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Forest Real Estate LLC
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United Arab Emirates
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Real Estate
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1 - 100 Employee
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Sales Manager
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Nov 2019 - Jul 2020
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One Perfect Stay
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Bussiness Development Executive
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Apr 2017 - Nov 2019
Developed growth strategies and plans for the company Improved the organization’s market position and achieve financial growth Developed new campaigns services, and distribution channels that led to an increase in sales. Maintained and developed good relationships with exist and new clients Increased company portfolio from 25 to 80 units during 2 year period. Set the company’s goal and purpose that led to enhance the company’s performance. Developed growth strategies and plans for the company Improved the organization’s market position and achieve financial growth Developed new campaigns services, and distribution channels that led to an increase in sales. Maintained and developed good relationships with exist and new clients Increased company portfolio from 25 to 80 units during 2 year period. Set the company’s goal and purpose that led to enhance the company’s performance.
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Operations Manager
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Sep 2015 - Feb 2017
• Overseeing the provision of services to make sure the company is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers. • Managing day-to-day activities (coordinating guests arrivals and departures, cleaning and maintenance schedule) • Analyzing statistics, reading guests feedbacks and reviews and working-out a strategy for improving if necessary. • Supervising housekeeping, maintenance and reservation departments • Hiring and training new employees. • Tracking and measuring staff performance • Property management (paying DEWA, DU, ENPOWER bills, arranging maintenance if necessary, interacting with the building management) • Renting and preparing new apartments accordingly to the holiday homes standards • Interacting with the landlords and real estate agents ( viewing potential holiday homes, preparing tenancy contracts and property management agreements) • Interacting with suppliers. Purchasing all necessary equipment. • Interacting with the Local attorneys: Department of Tourism and Commerce Marketing, Dubai Police, RERA, Ministry of Labor to make sure that company is meeting all general legal requirements. • Attending the most important tourism, hospitality and real estate events to be updated with the recent situation on the tourism and real estate market. Show less
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Kempinski
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Gelendzhik, Russian Federation
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Kempinski Grand Hotel Gelendzhik
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May 2011 - Apr 2012
• providing secretary service: translation, photocopies, printing, scanning, faxing; • attending guests inquiries, requests and complaints; • providing feedback from the Hotel management to guests for informing them about our special offers and programs (direct mail); • following up guests complaints with related department and Hotel Management; • coordinating with other departments and necessary outside contracts to ensure excellent service delivery; • supervising Lobby area • participating in Hotel facilities orientations for companies and individual guests. Show less
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Adora
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Stavropol Territory, Russian Federation
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Brand Manager
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Jul 2006 - Nov 2010
Retail Jewelry Company Retail Jewelry Company
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Europa Plus
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Russian Federation
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Broadcast Media Production and Distribution
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1 - 100 Employee
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copywriter
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Apr 2003 - Jul 2006
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Education
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North Caucasus Federal Univercity
buchelor, journalistic, translation, marketing, philology