Sofia Vekidou
Client Support Executive at Automotive Transformation Group- Claim this Profile
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Bio
Credentials
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CompTIA A+ Secure Infrastructure Specialist
Netcom TrainingAug, 2022- Nov, 2024 -
Japanese Post Beginners A1+
World LanguagesJun, 2021- Nov, 2024 -
Collaborative Online International Learning (COIL) Project
Centre For Global EngagementApr, 2021- Nov, 2024 -
Linguae Mundi French Beginners Course
Centre For Global EngagementApr, 2021- Nov, 2024 -
Linguae Mundi Japanese Beginners Course
Centre For Global EngagementApr, 2021- Nov, 2024 -
Talent Mentoring Programme
Coventry UniversityApr, 2021- Nov, 2024 -
Virtual Mock Assessment Centre
CIPDFeb, 2021- Nov, 2024 -
Critical Thinking
LinkedInNov, 2020- Nov, 2024 -
Decision-Making Strategies
LinkedInNov, 2020- Nov, 2024 -
Influencing Others
LinkedInNov, 2020- Nov, 2024 -
Specialist Automotive Finance Expert
Finance & Leasing AssociationAug, 2022- Nov, 2024 -
CIM Affiliate Studying Member
CIM | The Chartered Institute of MarketingMar, 2021- Nov, 2024
Experience
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Automotive Transformation Group
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United Kingdom
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Technology, Information and Media
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200 - 300 Employee
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Client Support Executive
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Jul 2022 - Present
As a Client Support Executive with a strong technical background, I am dedicated to delivering top-notch customer experiences. Proficient in Key2Key and other products, I excel in addressing and resolving software-related issues with a client-focused approach, ensuring seamless integration and satisfaction. As a Client Support Executive with a strong technical background, I am dedicated to delivering top-notch customer experiences. Proficient in Key2Key and other products, I excel in addressing and resolving software-related issues with a client-focused approach, ensuring seamless integration and satisfaction.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Apr 2021 - Jul 2022
As a Starbucks Barista, I efficiently managed opening and closing duties, upheld safety protocols, and provided excellent customer assistance. I excelled as Store Coffee Master, ensuring beverage quality, and trained baristas for ongoing improvement. Collaborating effectively within the team, I created a positive and vibrant work environment. As a Starbucks Barista, I efficiently managed opening and closing duties, upheld safety protocols, and provided excellent customer assistance. I excelled as Store Coffee Master, ensuring beverage quality, and trained baristas for ongoing improvement. Collaborating effectively within the team, I created a positive and vibrant work environment.
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REKOM UK
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United Kingdom
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Entertainment
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200 - 300 Employee
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Crew Member
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Sep 2019 - Apr 2021
I contributed to setting up and organising the venue for events, provided exceptional customer service, collaborated with the team to create an enjoyable atmosphere, prioritised health and safety through certified training, demonstrated strong multitasking and problem-solving skills, and assisted in post-event cleaning and venue maintenance. I contributed to setting up and organising the venue for events, provided exceptional customer service, collaborated with the team to create an enjoyable atmosphere, prioritised health and safety through certified training, demonstrated strong multitasking and problem-solving skills, and assisted in post-event cleaning and venue maintenance.
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HOME Fundraising Ltd
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United Kingdom
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Fundraising
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100 - 200 Employee
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Fundraiser
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Oct 2018 - Feb 2019
I collaborated with colleagues in teams, demonstrated flexibility in commuting to diverse locations, efficiently utilised company-owned tablets for seamless fundraising, provided comprehensive information about charities, adeptly promoted their causes, showcased strong interpersonal skills while engaging with a wide range of individuals, and maintained professionalism and positivity in all interactions. I collaborated with colleagues in teams, demonstrated flexibility in commuting to diverse locations, efficiently utilised company-owned tablets for seamless fundraising, provided comprehensive information about charities, adeptly promoted their causes, showcased strong interpersonal skills while engaging with a wide range of individuals, and maintained professionalism and positivity in all interactions.
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Education
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Coventry University
Bachelor's degree, Business, Management, Marketing, and Related Support Services