Sofia Vekidou

Client Support Executive at Automotive Transformation Group
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Contact Information
us****@****om
(386) 825-5501
Location
Coventry, England, United Kingdom, UK

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Bio

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Credentials

  • CompTIA A+ Secure Infrastructure Specialist
    Netcom Training
    Aug, 2022
    - Nov, 2024
  • Japanese Post Beginners A1+
    World Languages
    Jun, 2021
    - Nov, 2024
  • Collaborative Online International Learning (COIL) Project
    Centre For Global Engagement
    Apr, 2021
    - Nov, 2024
  • Linguae Mundi French Beginners Course
    Centre For Global Engagement
    Apr, 2021
    - Nov, 2024
  • Linguae Mundi Japanese Beginners Course
    Centre For Global Engagement
    Apr, 2021
    - Nov, 2024
  • Talent Mentoring Programme
    Coventry University
    Apr, 2021
    - Nov, 2024
  • Virtual Mock Assessment Centre
    CIPD
    Feb, 2021
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Decision-Making Strategies
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Influencing Others
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Specialist Automotive Finance Expert
    Finance & Leasing Association
    Aug, 2022
    - Nov, 2024
  • CIM Affiliate Studying Member
    CIM | The Chartered Institute of Marketing
    Mar, 2021
    - Nov, 2024

Experience

    • United Kingdom
    • Technology, Information and Media
    • 200 - 300 Employee
    • Client Support Executive
      • Jul 2022 - Present

      As a Client Support Executive with a strong technical background, I am dedicated to delivering top-notch customer experiences. Proficient in Key2Key and other products, I excel in addressing and resolving software-related issues with a client-focused approach, ensuring seamless integration and satisfaction. As a Client Support Executive with a strong technical background, I am dedicated to delivering top-notch customer experiences. Proficient in Key2Key and other products, I excel in addressing and resolving software-related issues with a client-focused approach, ensuring seamless integration and satisfaction.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Apr 2021 - Jul 2022

      As a Starbucks Barista, I efficiently managed opening and closing duties, upheld safety protocols, and provided excellent customer assistance. I excelled as Store Coffee Master, ensuring beverage quality, and trained baristas for ongoing improvement. Collaborating effectively within the team, I created a positive and vibrant work environment. As a Starbucks Barista, I efficiently managed opening and closing duties, upheld safety protocols, and provided excellent customer assistance. I excelled as Store Coffee Master, ensuring beverage quality, and trained baristas for ongoing improvement. Collaborating effectively within the team, I created a positive and vibrant work environment.

    • United Kingdom
    • Entertainment
    • 200 - 300 Employee
    • Crew Member
      • Sep 2019 - Apr 2021

      I contributed to setting up and organising the venue for events, provided exceptional customer service, collaborated with the team to create an enjoyable atmosphere, prioritised health and safety through certified training, demonstrated strong multitasking and problem-solving skills, and assisted in post-event cleaning and venue maintenance. I contributed to setting up and organising the venue for events, provided exceptional customer service, collaborated with the team to create an enjoyable atmosphere, prioritised health and safety through certified training, demonstrated strong multitasking and problem-solving skills, and assisted in post-event cleaning and venue maintenance.

    • United Kingdom
    • Fundraising
    • 100 - 200 Employee
    • Fundraiser
      • Oct 2018 - Feb 2019

      I collaborated with colleagues in teams, demonstrated flexibility in commuting to diverse locations, efficiently utilised company-owned tablets for seamless fundraising, provided comprehensive information about charities, adeptly promoted their causes, showcased strong interpersonal skills while engaging with a wide range of individuals, and maintained professionalism and positivity in all interactions. I collaborated with colleagues in teams, demonstrated flexibility in commuting to diverse locations, efficiently utilised company-owned tablets for seamless fundraising, provided comprehensive information about charities, adeptly promoted their causes, showcased strong interpersonal skills while engaging with a wide range of individuals, and maintained professionalism and positivity in all interactions.

Education

  • Coventry University
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2018 - 2021

Community

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