Paralegal

• Sep 2022 - Present

Plaintiffs' civil litigation practice with four attorneys and one other paralegal. Primary duties include working on individual workers' compensation and personal injury matters, handling incoming telephone calls, initial interviews with potential clients, and firm-wide administrative support. Plaintiffs' civil litigation practice with four attorneys and one other paralegal. Primary duties include working on individual workers' compensation and personal injury matters, handling incoming telephone calls, initial interviews with potential clients, and firm-wide administrative support.

Paralegal

• Jul 2019 - Jun 2022

In this position I draft legal documents, correspondence, and other pleadings. Worked with CaseNet, EEOC, and AHC, but also a quick learner for any other legal filing portal. I also perform legal research, do intake and client interviews, trial preparation including testimony preparation, analyze and organize large amounts of deposition and discovery materials. Further, I am great at addressing customer service needs and filtering urgent requests. Lastly, in this position accurate scheduling and very intense attention to detail was needed, which I excelled in. Show less

Paralegal

• Mar 2018 - Jul 2019

Drafted, reviewed, and filed legal forms relating to family law, traffic, and civil cases in Jasper, McDonald, Newton, Barton, Lawrence, and Barry Counties. Provided customer service and relayed information, correspondence, and high volume of phone calls from clients, opposing parties, Judges, and prospective clients to and from attorney. Maintained attorney’s schedule. Prepared documents supporting case preparation for court appearances, hearings, depositions, trials, and meetings. Digitalized archived filed, enhanced records organization for efficiency and customer service. Standardized billing practices. Provided monthly billing practices and conciliation for trust and operating accounts. Show less

Receptionist

• Aug 2016 - Mar 2018

Coordinated, posted, and balanced insurance co-payments to the company; generated accounts receivable reports for clinics. Monitored and reported insurance or financial problems to management as necessary. Daily, weekly, and monthly financial reconciliations were maintained in both paper and electronically. Ran the insurance eligibility for all cardiology clinics; handled sensitive paperwork including insurance forms, bank statements, medication information, and receipts. Maintained licenses and tax identification numbers current for all physicians. Manages account, demographic, and financial information for the entire patient load at the clinical side according to HIPAA. Schedules appointments and performs reminder calls. Travels in the four-State area to cover clinics as well as trains new receptionists Show less

Library Assistant

• Aug 2015 - Aug 2016

This position performs a variety of circulation desk and technical services responsibilities. The evening library assistant is responsible for assisting students and staff at the circulation desk; providing general reference and information services to library users; and operations of the library during evening hours according to established policies and procedures. Balanced the petty cash, received late fee and other payments. Was in charge of daily bookkeeping for the entire department. Ran financial reports for department. Proofreading and edited new documents for staff, faculty, and student groups. Coordinated use of meeting rooms with the College. Computer troubleshooting skills were used, helped students with questions regarding assignments and computer components thereof. Daily interactions were by phone, in person, and by e-mail. Created and maintained documents for information and organization purposes. Show less

Student Ambassador

• Feb 2012 - Aug 2016

FERPA certified, trained in Jenzabar systems.Toured the facilities with prospective students. Answered phones and transferred pertaining calls to their appropriate persons across campus. Routinely elucidated inquiries that undergraduates and their parents might have both over the phone and in person. Worked closely with the Financial Aid, Cashier, and Records offices to solve issues students had. Trained seven Student Ambassadors on all the aforementioned duties.

Tutor

• 2012 - Aug 2016

I tutored: Mathematics (up to Calculus), English, Spanish, German, Sciences (Physical and Chemical), History (World, and Argentine), Philosophy, Economy (Macro- and Micro-), Art (mostly 2-D media), and Introductory Psychology for all the departments names above.

Library Student Worker

• Aug 2014 - Aug 2015

Library cart shelving, inter-library loan processing, mail gathering and distribution, circulation desk coverage, shelf reading, periodical archival, information gathering, phone tending, dusting, numerous cleaning and organizing tasks, material processing, and various clerical tasks.

Temporary Upward Bound Secretary for TRiO

• May 2015 - Jul 2015

The secretary is responsible for assisting in the clerical and secretarial duties of the Upward Bound Programs and works closely with the Assistant Directors and other staff to carry out services necessary to reach program objectives. The Secretary reports directly to the UB and UBMS Assistant Directors and works very closely with the full-time secretary. Hours vary to accommodate project activities. Major functions: 1. Serve as receptionist and greet visitors to the Upward Bound Programs office during the summer months;2. Answer incoming telephone calls and take messages; 3. Handle routine correspondence and mailings;4. Obtain bids for goods and services;5. Purchase supplies for the Summer Component;6. Assist with scheduling, teacher’s meetings, grade collection, and evaluation during the Summer Component;7. Create and/or photocopy all necessary materials (tests, handouts, etc.) for Summer Component staff;8. Assist in Summer Food Service Program data collection and reporting;9. Provide project information to those who inquire by phone, mail, or in person;10. Purchase and maintain adequate office supplies; 11. Work closely with the program staff; and12. Fulfill any other duties requested by the Director and Assistant Directors which job-related circumstances may demand. Show less

Temporary Library Assistant

• Nov 2014 - Jan 2015

This position performs a variety of circulation desk and technical services responsibilities. The evening library assistant is responsible for assisting students and staff at the circulation desk; providing general reference and information services to library users; and operations of the library during evening hours according to established policies and procedures.

Library Assistant

• 2010 - 2011

Worked Entering data and books into the library system. Had daily interactions with students who needed help or wished for recommendations for research. Phone and communication skills were widely used to communicate with students with overdue books. Worked Entering data and books into the library system. Had daily interactions with students who needed help or wished for recommendations for research. Phone and communication skills were widely used to communicate with students with overdue books.

Secretary

• Aug 2006 - Mar 2007