Sofia Mohammed

Scrum Master at Prudential Financial Services Limited
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Credentials

  • Professional Scrum Master™ I (PSM I)
    Scrum.org

Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Scrum Master
      • Aug 2022 - Present

      Working on streamlining the agile process for Salesforce team while helping new Scrum Masters come up to speed. Agile & Project Management • Cleaned sprint backlog, guiding scrum team regarding scrum & agile processes/values while maintaining high visibility of work on JIRA boards. Supported the restructuring of teams as well as on-boarding of new team members • Facilitating Scrum ceremonies including Daily Scrum, Sprint planning, Backlog refinement, Sprint Review and retrospective sessions. Acting as servant-leader, removing impediments and ensuring team productivity • Worked with Delivery Assurance leadership as an Agile transformation lead to build new scrum teams, setup their cadence and momentum by acting as scrum master and coach for few weeks and then handing over to junior scrum masters. • Stood-up over 5 teams from scratch, ran the show for few months and then handed over to new scrum masters • Established weekly, bi-weekly and quarters metrics and decks for leadership reporting on scrum team performance using Q-o-Q comparisons of cycle(ActionableAgile), velocity trends and Say-do ratio among others • Conducted periodic white board sessions regarding scrum processes, story pointing and estimations, basics of writing user stories, scrum refresher trainings among others • Driving release management along with release manager by defining and publishing the release cadence, convening release planning meetings and coordinating release playbook to monitor preparedness for release • Driving technical debt and QA Automation initiatives by aligning dev leads and Solution architects across teams. Helped them build a healthy tech debt backlog and then work through the backlog to reduce tech debt • Using JIRA extensively to help team in visualizing and organizing work better. Using Confluence as a repository for business related requirements • Calculate team capacity and velocity. Conducted KT session for team to understand story pointing using Fibonacci series

    • Egypt
    • Leasing Non-residential Real Estate
    • Scrum Master
      • Oct 2017 - Jul 2022

      Scrum master for 2 teams. Started with 1 team and was assigned 2nd team after few months as I volunteered Team 1: Team enhanced legacy Sales reporting dashboard for commercial banking sales employees to enable them to track real time sales performance vis-à-vis targets, generate & export ad-hoc reports, conduct drill down analysis, create visualizations and receive auto-mailers with snapshot of sales dashboard. Team delivered upgraded application with all the features on time. Team follows scrum framework Team 2: Team used AI and ML algorithms to automate financial spreading for loan origination system for small business loans LOB.

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Scrum Master
      • Jun 2016 - Sep 2017

      Exhibits the behaviors of a Lean-Agile Leader witha Lean-Agile Mindset. Helps the team embraceAgile and Scrum Values, adopt and apply AgilePrinciples, and implement Scrum practices.Support the teams' rules of Scrum, Built-In Qualitypractices from Extreme Programming (XP), Work inProcess (WIP) limits from Kanban, and any otherprocess rules the team has agreed.Facilitates the team's progress toward team goals.Leads team efforts in relentless improvement.Facilitates team events, including the Daily Stand-up, Sprint Planning, Sprint Review, and SprintRetrospective, ensures they are productive andkept within the timebox.Supports the Product Owner in their efforts tomanage the backlog and guide the team whilefacilitating a healthy team dynamic with respect topriorities and scope.Facilitates the removal of impediments.Builds a high-performing team.

    • Quality Assurance Specialist
      • Jul 2015 - Jun 2016

      QA Tester (remote)Be responsible for quality deliverables &documents to meet program requirements andschedule.Communicate with customers on any aspect ofproduct quality.Advocate as the voice of the Product Ownerdemanding the highest quality expectations fromthe organization with lean, cost-effectivestrategies that meet the organization's needs.Work with other functions to implement andmaintain programs and processes to ensure high-quality productsOversee the maintenance and improvementsCreate, revise, review, and approve quality-relateddocuments, including but not limited toprocedures, memoranda, protocols, batch records,and reportsResponsible for the enforcement of qualitystandards and process controls

Education

  • Osmania University, Hyderabad
    Bachelors in commerce
    2012 - 2015

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