Marketing Manager

• Jan 2023 - Present

Sofia serves as a Marketing Manager for TD&A’s OIC (Office/ Industrial/ Corporate) Team as well as for other areas of the firm. Sofia has earned the respect of her peers and principals alike, having gained in-depth knowledge through her experience with TD&A plus multiple real estate industry internships prior to joining TD&A. Sofia demonstrates a talent for customer relationships and utilizes her evolving skillset to maximize top of mind exposure for TD&A throughout the firm’s Mid-Atlantic service areas. Additionally, among her numerous responsibilities, Sofia collaborates with her TD&A team and its clientele by providing expert support with creation of property marketing brochures via multiple marketing platforms, electronic property & client mass marketing campaigns, company collaterals, market research, site selection and business development. Show less

Brokerage Support Specialist

• Sep 2021 - Jan 2023

Responsible for support of the OIC Team. Provide expert support in the areas of market research, property & client marketing, site selection assignments, and business development. Serve as a liaison with the OIC Team and TD&A as a whole in addressing corporate initiatives and requirements.

Ticket & Retail Operations Intern

• May 2020 - Feb 2021

Ticket Operations: Worked a minimum of 35-40 hours per week in a professional NFL team environment, with a focus on customer service, ticket operations and ticket sales. Assisted with day to day operations of department including: phone coverage (answering 50-100 incoming calls per day, & making outbound calls), customer service (Interacting with customers as outlined by the Ravens organizational mission, common purpose and quality standards.), order & payment processing, account maintenance (keeping account data up to date using the Ticketmaster Archtics ticketing system and CRM). Retail Operations: Assisted the Director of Retail and Retail Manager with the management of all Ravens retail activities for NFL, and all non-NFL events at M&T Bank Stadium and other locations. Day to day operations of department included: assisting with inventory management and product warehousing, issuing/distribution/stocking of retail products throughout M&T Bank Stadium. Show less

Certified Peer Educator

• Oct 2019 - 2021

Certified Sexual & Gender Violence Peer Educator, Marketing and Social Media Chair

• Oct 2018 - May 2020

Muhlenberg College's Sexual and Gender Violence Peer Educators are students who have received 32 hours of training on sexual and gender violence topics to raise awareness and provide education to their peers on ways to prevent sexual and gender violence, stalking, harassment, and intimate partner violence. VOS also provides information on healthy sexuality and relationships and mental health. Muhlenberg College's Sexual and Gender Violence Peer Educators are students who have received 32 hours of training on sexual and gender violence topics to raise awareness and provide education to their peers on ways to prevent sexual and gender violence, stalking, harassment, and intimate partner violence. VOS also provides information on healthy sexuality and relationships and mental health.

Marketing Associate Intern

• Sep 2019 - Dec 2019

• Assisted and acted as a liaison during the production of the book; Producing Empathy: The Secret Method I Use to Get 100 Million Views on Videos Online • Generated new business leads through direct customer engagement, deployed inbound and outbound marketing skills and developed informative content • Assisted and acted as a liaison during the production of the book; Producing Empathy: The Secret Method I Use to Get 100 Million Views on Videos Online • Generated new business leads through direct customer engagement, deployed inbound and outbound marketing skills and developed informative content

Promotions Intern

• Jun 2019 - Jul 2019

• Maximized advertising efforts by developing content for media relations, corporate communications, sales and social media • Led Graphic Design for 100.7 The Bay Sales Promotions; The Bays Ravens Tailgate Sponsorship 2019 • Maximized advertising efforts by developing content for media relations, corporate communications, sales and social media • Led Graphic Design for 100.7 The Bay Sales Promotions; The Bays Ravens Tailgate Sponsorship 2019

Social Media Marketing Intern

• Jan 2019 - May 2019

• Created a selling, buying, and property catalog for all potential clients • Helped with marketing advertisements for Instagram • Created a selling, buying, and property catalog for all potential clients • Helped with marketing advertisements for Instagram

Digital and Social Media Intern

• Jun 2018 - Aug 2018

• Utilized best practices for SEO optimization to boost social media program's visibility • Managed Social Media including Instagram, Facebook, increased social media presence by 10x • Scheduled appointments, staging assistance, contract management, CRM entries and management • Utilized best practices for SEO optimization to boost social media program's visibility • Managed Social Media including Instagram, Facebook, increased social media presence by 10x • Scheduled appointments, staging assistance, contract management, CRM entries and management

Desk Receptionist

• Aug 2015 - Aug 2018

Product Sales Specialist

• Apr 2015 - Aug 2016

Marketing Intern

• May 2016 - Jun 2016

• Worked on advertising projects for clients including Old Bay, Black + Decker, MASN • Organized and populated a PowerPoint Presentation for test marketing on new ABC-TV network shows • Worked on advertising projects for clients including Old Bay, Black + Decker, MASN • Organized and populated a PowerPoint Presentation for test marketing on new ABC-TV network shows