Experience

Fluent Research

• United States
• Market Research
• 1 - 100 Employee

• Senior Research Strategist

  • Jan 2022 - Present

  Designs qualitative and mixed-methods research studies including formative and summative program evaluation, needs assessments, user experience research, concept testing, and ethnographic diary studies. Works with clients, partner organizations, and project managers to define and set project specs/objectives. Manages internal research teams throughout all stages of the research process. Prepares project proposals, including securing estimates from all parties, and managing costs with suppliers. Develops research instruments, including screeners, surveys, and discussion guides for focus groups, individual interviews, asynchronous bulletin board discussions, and diary studies. Manages and executes recruitment and data collection for studies with both US and international populations. Moderates virtual and in-person focus groups, individual interviews, bulletin board discussions, and diary studies. Analyzes qualitative and quantitative data. Creates multimedia reports and presentations of research findings. Presents research findings to clients and stakeholders.

• Research Strategist

  • Apr 2019 - Present



NYC Department of Health and Mental Hygiene

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Participatory Action Research Consultant

  • Jul 2017 - Dec 2018

  Recruited nine representatives from local community-based organizations to co-lead a participatory action research project on the health-promoting assets within Latino enclaves in Queens. Coordinated and facilitated eight interactive bilingual planning meetings with this group to devise a research strategy. Created IRB-approved survey instruments and protocols for focus groups and story circles based on questions proposed by community partners. Recruited and trained twelve additional community members to help with data collection and analysis. Planned and recruited participants for nine focus groups and story circles. Coordinated two days of street-intercept survey collection. Coordinated and facilitated five qualitative data analysis meetings. Created detailed work-plans, budgets, and expense reports. Assisted partners in creating purchase orders and invoicing for deliverables. Attended Community Partnership Program meetings, community board meetings, fundraisers, and other local events to support and maintain a reciprocal relationship with the partners.



Gap

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Feb 2017 - Jul 2017

  Greeted customers and provided advice regarding particular products and promotions. Answered customers’ queries and concerns. Assisted in the display of merchandise. Efficiently rang up items and processed payments. Greeted customers and provided advice regarding particular products and promotions. Answered customers’ queries and concerns. Assisted in the display of merchandise. Efficiently rang up items and processed payments.



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jun 2016 - Aug 2016

  Organized and returned merchandise from the fitting rooms to the sales floor. Performed cashier duties. Assisted in the display of merchandise. Managed fitting rooms. Organized and returned merchandise from the fitting rooms to the sales floor. Performed cashier duties. Assisted in the display of merchandise. Managed fitting rooms.



Occidental College

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Mar 2016 - May 2016

  Assisted with a community-based participatory research study on the health of the communities surrounding oil wells in South Central Los Angeles. Assisted promotoras from partner organizations in the door-to-door administration of surveys. Cleaned and entered the survey data into spreadsheets.

• Community Program Planning Fellow

  • Sep 2015 - May 2016

  Attended workshops on popular education. Developed the curriculum for a series of English learning (EL) workshops with day laborers who utilize a community job center. Facilitated focus groups with day laborers to gather feedback on the workshops. Created a student organization to carry out the program. Developed an outreach and recruitment plan for the organization. Lead an orientation which prepared students to run the EL workshops.



Urban & Environmental Policy Institute at Occidental College

• United States
• Research
• 1 - 100 Employee

• Food Access Student Intern

  • Sep 2015 - Dec 2015

  Assisted in research on Women, Infants, and Children (WIC) recipients’ access to healthy food at farmers’ markets. Created annotated bibliographies on issues regarding WIC acceptance, and farmers’ markets engagement with communities. Assisted in research on Women, Infants, and Children (WIC) recipients’ access to healthy food at farmers’ markets. Created annotated bibliographies on issues regarding WIC acceptance, and farmers’ markets engagement with communities.



Centro de Acción Primaria Juan XXIII

• Research Intern

  • Jan 2015 - Jun 2015

  Interviewed and recorded the medical histories of over 200 families in Spanish. Assisted a promotora with home visits. Assisted in the program evaluation of hospital-run diabetes support groups. Created educational materials for these support groups. Interviewed and recorded the medical histories of over 200 families in Spanish. Assisted a promotora with home visits. Assisted in the program evaluation of hospital-run diabetes support groups. Created educational materials for these support groups.



East Yard Communities for Environmental Justice

• Community Organizing Intern

  • Sep 2014 - Dec 2014

  Gave presentations at two East Los Angeles high schools to raise awareness among students on environmental health issues in their communities. Organized a community workshop in a neighborhood affected by outdoor lead contamination on safe home gardening practices. Outreached for events in Spanish and English by canvassing, phone banking, and managing social media accounts. Gave presentations at two East Los Angeles high schools to raise awareness among students on environmental health issues in their communities. Organized a community workshop in a neighborhood affected by outdoor lead contamination on safe home gardening practices. Outreached for events in Spanish and English by canvassing, phone banking, and managing social media accounts.



Neighborhood Partnership Program

• Tutor/Mentor

  • Jan 2013 - Dec 2014

  Co-taught an after-school math study session for students at a middle and high school in Downtown Los Angeles. Co-taught an after-school math study session for students at a middle and high school in Downtown Los Angeles.



MEND - Meet Each Need With Dignity

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Diabetes 101 Intern

  • Jun 2014 - Aug 2014

  Conducted motivational interviews in Spanish with diabetes patients. Assisted in monthly diabetes management classes. Created educational bulletin boards and brochures on nutrition and chronic disease. Conducted client intake interviews. Interpreted for healthcare providers in the medical and vision clinics. Represented the clinic in a needs prioritization meeting for community clinics in the San Fernando Valley. Ran waiting room educational sessions on nutrition labels and misleading food packaging.