Sofia Pangalos

Social Content Strategist at NowMedia Group
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Contact Information
us****@****om
(386) 825-5501
Location
Kelowna, British Columbia, Canada, CA

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Experience

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Social Content Strategist
      • Dec 2022 - Present

      - Successfully managed content creation, client communication, analytics and reporting for large-scale campaigns on NowCities platforms -Crafted engaging copy for internal and sponsored articles that produced measurable results -Created effective ads across a variety of social platforms including LinkedIn, Twitter, Facebook and Instagram -Demonstrated high level of organization, time management and problem-solving ability - Worked with a variety of clients to on-brand and effective social media strategies - Wrote copy and assisted in asset creation for client social media management - Completed SEO audits for a variety of clients - Maintained and optimized client websites for SEO, including but not limited to technical on-page edits and backlink campaigns - Maintained and optimized client Google Ads and Meta Ads campaigns Show less

    • Canada
    • Food and Beverage Services
    • 1 - 100 Employee
    • Shift Lead / Bartender
      • Aug 2022 - Apr 2023

    • Server
      • Apr 2022 - Aug 2022

    • Canada
    • Retail
    • 1 - 100 Employee
    • Digital Marketing Assistant
      • May 2022 - Dec 2022

      -Planned, developed, and executed social media strategy-Contributed to development of cohesive brand image, designing company colour palette and merchandise-Created film, photo, and graphic content for digital and print assets-Wrote SEO-friendly blog posts for company website-Assisted marketing team in building brand strategies and delivering a variety of initiatives

    • Senior Retail Guide
      • Aug 2021 - Dec 2022

      - Leadership role involving working closely with ownership group and marketing team- Handled cash in/out procedures and other key-holder duties- Provided excellent customer service, interacting with ~150 guests per day, processing multiple transactions nearing $300- Responded to internal and external inquiries by phone, email, and direct message - Developed merchandising strategies and created attractive product displays

    • Canada
    • Retail
    • 700 & Above Employee
    • Educator
      • Nov 2020 - Dec 2020

      -Effectively guided guests through sales using expert product knowledge -Consistently displayed critical listening skills, and ability to cater to customers' needs -Developed positive relationships with customers and teammates -Administered sales, exchange and return transactions using POS system -Effectively guided guests through sales using expert product knowledge -Consistently displayed critical listening skills, and ability to cater to customers' needs -Developed positive relationships with customers and teammates -Administered sales, exchange and return transactions using POS system

    • United States
    • Fundraising
    • 1 - 100 Employee
    • Volunteer
      • Jun 2020 - Jun 2020

    • Canada
    • Retail
    • 100 - 200 Employee
    • Sales Floor Associate
      • Nov 2019 - Mar 2020

      -Met and exceeded daily sales goals -Executed multiple “hot shot” sales (>5 UPT, >$400 STT) the most successful of which exceeded $700 -Attained ATV well above store standard -Efficiently completed stock/visual tasks -Answered phones, completed online orders, tax forms, and administered transactions -Developed positive relationships with coworkers and returning customers -Met and exceeded daily sales goals -Executed multiple “hot shot” sales (>5 UPT, >$400 STT) the most successful of which exceeded $700 -Attained ATV well above store standard -Efficiently completed stock/visual tasks -Answered phones, completed online orders, tax forms, and administered transactions -Developed positive relationships with coworkers and returning customers

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer
      • Apr 2019 - Aug 2019

      Park Restoration at Elementary School Volunteer, 2019 -Planted and watered trees -Painted and helped assemble playground equipment -Kept track of tool/paint stock during project Park Restoration at Elementary School Volunteer, 2019 -Planted and watered trees -Painted and helped assemble playground equipment -Kept track of tool/paint stock during project

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Volunteer
      • Apr 2019 - Apr 2019

      Recycling Ambassador Volunteer, 2019 -Educated public in proper recycling/compost habits -Encouraged public participation in sustainable waste disposal and zero waste goals of the event Recycling Ambassador Volunteer, 2019 -Educated public in proper recycling/compost habits -Encouraged public participation in sustainable waste disposal and zero waste goals of the event

    • Canada
    • Retail
    • 200 - 300 Employee
    • Sales Floor Associate
      • Jun 2016 - Aug 2016

      -Developed excellent customer service skills -Executed multiple sales using precise product knowledge -Answered phones and administered transactions -Developed excellent customer service skills -Executed multiple sales using precise product knowledge -Answered phones and administered transactions

  • Canplantro
    • Calgary, Alberta, Canada
    • Bookkeeper
      • Jul 2016 - Jul 2016

      -Generated updated stock list on Excel spreadsheets -Photographed entire stock -Updated website with current stock, photographs, and correct item/serial numbers -Performed administrative assistant tasks such as answering phones and communicating messages -Generated updated stock list on Excel spreadsheets -Photographed entire stock -Updated website with current stock, photographs, and correct item/serial numbers -Performed administrative assistant tasks such as answering phones and communicating messages

Education

  • The University of British Columbia
    Bachelor of Science - BS, Earth and Environmental Sciences
    2019 - 2022
  • Houston Community College
    Associate of Science - AS, Environmental Science
    2017 - 2019

Community

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