Sofia Oumoussa

Commercial Account Manager at ADNEC Services
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Contact Information
Location
United Arab Emirates, AE
Languages
  • Anglais Professional working proficiency
  • Espagnol Professional working proficiency
  • Français Native or bilingual proficiency
  • Arabe Native or bilingual proficiency

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Experience

    • United Arab Emirates
    • Events Services
    • 1 - 100 Employee
    • Commercial Account Manager
      • Sep 2022 - Present
    • Business Development Manager
      • May 2018 - Nov 2022

      - Meeting with potential and existing clients to increase opportunities to increase market share and revenue within government and corporate organizations - Developing proposals, quotations, and tenders for inquiries and negotiating terms to secure sales opportunities to meet targets - Working with the exhibition management team to identify new opportunities to deliver innovative event management services - Participate in marketing activities to increase brand awareness and gain new clients - Attend trade and public events for networking and to secure new business opportunities to create a pipeline of sales opportunities Show less

    • Airlines and Aviation
    • 1 - 100 Employee
    • Social media specialist
      • Nov 2016 - Dec 2017

      KLM Royal Dutch Airlines - Social Media Team - Set, plan and implement social media and communication campaigns and strategies - Provide engaging text, image and video content for all social media and professional accounts - Respond to customers in a timely manner - Monitor, track and report on feedback and online reviews - Offering services and support to passengers to help with their travel bookings, claim processing and refunds - Using analytical tools to follow up with customer cases in order to provide efficient and prompt responses. - Strategically monitoring & reporting on relevant social media. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Business Sales Executive - Internship
      • Mar 2016 - Sep 2016

       Creating customer accounts  Promoting and selling products and services  Analyzing sales and weekly reports  Building long-term relationships with new and existing customers  Creating customer accounts  Promoting and selling products and services  Analyzing sales and weekly reports  Building long-term relationships with new and existing customers

    • Spain
    • Graphic Design
    • 1 - 100 Employee
    • Export Sales Executive - Internship
      • Mar 2015 - Aug 2015

       Performing Market research.  Preparing Companies background analysis (SWOT analysis).  Handling clients Brand management.  Creating brand concepts and with execution (Preparation of platelets and flyers).  Performing Market research.  Preparing Companies background analysis (SWOT analysis).  Handling clients Brand management.  Creating brand concepts and with execution (Preparation of platelets and flyers).

    • France
    • Banking
    • 700 & Above Employee
    • Executive Customer Service
      • Sep 2013 - Aug 2014

       Identifying customer needs and offer financing solutions  Promoting and selling products and services  Managing and developing a portfolio of individual customers  Identifying customer needs and offer financing solutions  Promoting and selling products and services  Managing and developing a portfolio of individual customers

    • Assistant Marketing - Part time
      • May 2011 - Jul 2013

       Preparing, distributing and processing the quality of questionnaires  Organizing and participating in hotel events  Creating posters and advertising flyers  Arranging tasks and duties between employees  Following up and tracing tasks progress  Preparing, distributing and processing the quality of questionnaires  Organizing and participating in hotel events  Creating posters and advertising flyers  Arranging tasks and duties between employees  Following up and tracing tasks progress

Education

  • Avignon Université
    Master's degree, International Business
    2014 - 2016
  • KEDGE Business School
    Bachelor's degree, Business/Managerial Economics
    2010 - 2013

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