Experience

HRS Consulting, Inc.
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Communications Specialist

  • Oct 2022 - Present


Redefining Wellness Center

• Health, Wellness & Fitness
• 1 - 100 Employee

• Office Manager

  • Jul 2022 - Oct 2022

  •Oversee day-to-day tasks of practitioners, staff, and clients through tracking systems that include scheduling, appointment setting, payroll, billing & inventory •Hold project manager position in multiple tasks that require effectively collaborate with support staff and clients to develop new solutions, solve complex problems, and establish knowledge sharing to ensure successful deployment programs and services •Focus on service & retention for clients and making sure that… Show more •Oversee day-to-day tasks of practitioners, staff, and clients through tracking systems that include scheduling, appointment setting, payroll, billing & inventory •Hold project manager position in multiple tasks that require effectively collaborate with support staff and clients to develop new solutions, solve complex problems, and establish knowledge sharing to ensure successful deployment programs and services •Focus on service & retention for clients and making sure that practitioners' schedules are set up in a way that allows them to provide the best service possible to the most amount of clients Show less •Oversee day-to-day tasks of practitioners, staff, and clients through tracking systems that include scheduling, appointment setting, payroll, billing & inventory •Hold project manager position in multiple tasks that require effectively collaborate with support staff and clients to develop new solutions, solve complex problems, and establish knowledge sharing to ensure successful deployment programs and services •Focus on service & retention for clients and making sure that… Show more •Oversee day-to-day tasks of practitioners, staff, and clients through tracking systems that include scheduling, appointment setting, payroll, billing & inventory •Hold project manager position in multiple tasks that require effectively collaborate with support staff and clients to develop new solutions, solve complex problems, and establish knowledge sharing to ensure successful deployment programs and services •Focus on service & retention for clients and making sure that practitioners' schedules are set up in a way that allows them to provide the best service possible to the most amount of clients Show less



Ukickbox

• Lead Instructor & General Manager

  • Jan 2021 - Feb 2022

  • Created, executed & distributed of all workouts (weekly LIVES & On-Demands) • Managed all social media & email marketing campaigns to an audience of +2,000 • Developed basic video editing, web design & online course management skills • Collaboration with web developers & designers to rebrand, increase conversion rate and implement financing capabilities • Created, executed & distributed of all workouts (weekly LIVES & On-Demands) • Managed all social media & email marketing campaigns to an audience of +2,000 • Developed basic video editing, web design & online course management skills • Collaboration with web developers & designers to rebrand, increase conversion rate and implement financing capabilities



Burn Kickboxing

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Group Fitness Instructor

  • Apr 2018 - Jun 2021

  • Represented the brand on the studio floor teaching, on social media, and to the community • Worked all back-end that included CRM system, customer outreach & coaching • Excelled in closing sales signing up new members (over 60% close rate most months) • Successfully led social media & email marketing campaigns • Worked one on one with members to set goals, create plans to execute workouts and healthier eating

• General Manager

  • Nov 2019 - Dec 2020

  • Executed all marketing via email & social media to promote the grand opening of a new location • Sold over $18,000 in programs & memberships before the gym opened • Oversaw a team of 6 trainers in the day to day, staff meetings, schedules & payroll • Managed temporary closure of gym by aiding in the development of a virtual program & platform so that our members could continue to be served • Was able to retain 70% of paying memberships through almost 6 months that the gym was… Show more • Executed all marketing via email & social media to promote the grand opening of a new location • Sold over $18,000 in programs & memberships before the gym opened • Oversaw a team of 6 trainers in the day to day, staff meetings, schedules & payroll • Managed temporary closure of gym by aiding in the development of a virtual program & platform so that our members could continue to be served • Was able to retain 70% of paying memberships through almost 6 months that the gym was closed due to the Covid 19 pandemic



Cornell University

• United States
• Higher Education
• 700 & Above Employee

• Collections Assistant

  • Jan 2018 - Apr 2018

  • First contact for staff, patrons and visitors to the department • Screen phone calls and on-site questions • Fulfill public services such as registration and request of items for viewing/research • Main reference for department policies and procedures as well as interpreting those to visitors • Keep track of scheduling of department conference and lecture rooms • Provide clerical assistance to curators and bibliographers • Support in the creation of finding aids and… Show more • First contact for staff, patrons and visitors to the department • Screen phone calls and on-site questions • Fulfill public services such as registration and request of items for viewing/research • Main reference for department policies and procedures as well as interpreting those to visitors • Keep track of scheduling of department conference and lecture rooms • Provide clerical assistance to curators and bibliographers • Support in the creation of finding aids and collection processing tasks as needed Show less • First contact for staff, patrons and visitors to the department • Screen phone calls and on-site questions • Fulfill public services such as registration and request of items for viewing/research • Main reference for department policies and procedures as well as interpreting those to visitors • Keep track of scheduling of department conference and lecture rooms • Provide clerical assistance to curators and bibliographers • Support in the creation of finding aids and… Show more • First contact for staff, patrons and visitors to the department • Screen phone calls and on-site questions • Fulfill public services such as registration and request of items for viewing/research • Main reference for department policies and procedures as well as interpreting those to visitors • Keep track of scheduling of department conference and lecture rooms • Provide clerical assistance to curators and bibliographers • Support in the creation of finding aids and collection processing tasks as needed Show less



Pastabilities Restaurant

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Hostess Server

  • Aug 2015 - Jan 2018

  • Create a unique and personal dining experience by offering recommendations and/or additional information on food and beverage • Communicate with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed • Oversee restaurant workflow • Greet and acknowledge guests • Create a unique and personal dining experience by offering recommendations and/or additional information on food and beverage • Communicate with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed • Oversee restaurant workflow • Greet and acknowledge guests



El Punto Art Studio

• Administrative Assistant

  • Feb 2015 - Mar 2017

  • Execute administrative and programming coordination of this six-week arts education program for local youths • Coordinate staffing, schedules, and enrollment • Close collaboration with the communications team • Execute administrative and programming coordination of this six-week arts education program for local youths • Coordinate staffing, schedules, and enrollment • Close collaboration with the communications team



Regus

• United States
• Telecommunications

• Senior Customer Service Representative

  • Dec 2011 - Aug 2014

  • Development of daily business operations for staff and clients • Lead presentations to potential and present clients • Generate and monitor billing and client account reports locally and internationally • Manage internal and external corporate communications • Responsible for all client bookings • Direct liaison with clients and corporate home offices in Mexico, Panama, and the U.S. • Development of daily business operations for staff and clients • Lead presentations to potential and present clients • Generate and monitor billing and client account reports locally and internationally • Manage internal and external corporate communications • Responsible for all client bookings • Direct liaison with clients and corporate home offices in Mexico, Panama, and the U.S.



Frances Rios Communications

• Communication Assistant

  • Jan 2011 - Oct 2011

  • Write press releases, newsletters and magazine articles • Coordinate events and presentations for existing clients and new business • Monitor media exposure for clients • Create production schedules and status updates for all projects •Spearhead and launch campaign for a new literary publication and its translation to Spanish • Write press releases, newsletters and magazine articles • Coordinate events and presentations for existing clients and new business • Monitor media exposure for clients • Create production schedules and status updates for all projects •Spearhead and launch campaign for a new literary publication and its translation to Spanish



The Point of Contact Gallery

• United States

• Production Assistant

  • Jan 2008 - Dec 2010

  • Coordinate gallery exhibits and receptions • Assist in exhibit design and curation • Manage production schedules and event bookings • Co-host gallery events • Develop community outreach • Design and launch promotional campaigns via social media networks • Direct work with artists, assisting in the production of exhibitions and show catalogs • Create and maintain archives for the permanent art collection • Coordinate gallery exhibits and receptions • Assist in exhibit design and curation • Manage production schedules and event bookings • Co-host gallery events • Develop community outreach • Design and launch promotional campaigns via social media networks • Direct work with artists, assisting in the production of exhibitions and show catalogs • Create and maintain archives for the permanent art collection