Experience

more.com
• Greece
• Internet Marketplace Platforms
• 1 - 100 Employee
• Customer Support Consultant

  • Dec 2022 - Present


Piraeus Direct Solutions

• Greece
• Financial Services
• 100 - 200 Employee

• Customer Service at Personal and Private Banking Piraeus Direct Solutions

  • Mar 2020 - Dec 2022

  : Providing information about balances, products and executing money transfer/payments/ remittances / stock market orders (phone banking service). Navigating customers in the web platform (web banking service) of the bank and introducing a wide range of other services concerning deposits, stocks, cards and loans in the prestigious personal and private banking sector of Piraeus Bank. All the services are provided through the call center ,including video banking

• Customer Service at Piraeus Direct Solutions (Subsidiary of Piraeus Bank)

  • Mar 2015 - Mar 2020

  Providing information about balances, transactions executed via debit , credit and prepaid cards. Navigating customers and introducing a wide range of other card products as well as making applications for new credit cards. Canceling cards in case of sudden loss or steal ensuring the safety of the transactions All the services are provided through the call center.



Bubbletale

• Greece
• Food & Beverages

• Customer service at Bubbletale, Tea bar

  • Jul 2016 - Mar 2017

  Serving customers, checking supplies and being responsible for new orders.Reconciliationofsuppliers’ invoices. Serving customers, checking supplies and being responsible for new orders.Reconciliationofsuppliers’ invoices.



Claire's

• United States
• Retail
• 100 - 200 Employee

• Customer service at CLAIRE'S Accessorize store

  • Sep 2013 - Dec 2013

  Assisting and advising clients so as to choose the product that best fits their needs. Checking supplies and being responsible for new orders. Reconciliation of suppliers’ invoices. Following and enforcing hygiene rules inside the store. Assisting as a cashier as well. Assisting and advising clients so as to choose the product that best fits their needs. Checking supplies and being responsible for new orders. Reconciliation of suppliers’ invoices. Following and enforcing hygiene rules inside the store. Assisting as a cashier as well.



Media Markt Hellas

• Greece
• Retail
• 100 - 200 Employee

• Customer service at Media Markt

  • Apr 2013 - Aug 2013

  Assisting and advising clients so as to choose the product that best fits their needs. Communicating with suppliers concerning orders and reconciliating the invoices. Taking part in inventories. Assisting and advising clients so as to choose the product that best fits their needs. Communicating with suppliers concerning orders and reconciliating the invoices. Taking part in inventories.



Afoi Karletsi

• Customer service at Afoi Karletsi paint and furniture hardware store

  • Jul 2010 - Aug 2011

  Being as a liaison between the company and its clients. Responsible for the communication with suppliers and filing data concerning daily turnovers pending orders of the company. Checking and reconciliating suppliers’ invoices, always watching the mailbox so as to ensure the proper function of the company. Assisting as a cashier as well. Being as a liaison between the company and its clients. Responsible for the communication with suppliers and filing data concerning daily turnovers pending orders of the company. Checking and reconciliating suppliers’ invoices, always watching the mailbox so as to ensure the proper function of the company. Assisting as a cashier as well.