Sofia Burke

at Contracts Advance
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Contact Information
us****@****om
(386) 825-5501
Location
Bath, England, United Kingdom, UK
Languages
  • Swedish -
  • English -

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5.0

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James Pool

My organisation uses the excellent Contracts Advance tender opportunity scanning service. We recently had to negotiate an extension to our contract and throughout that experience Sofia has been a pleasure to deal with. She has ensured that my organisational requirements have been more than met and offers the excellent attention to detail and desire to go that extra mile for her clients that separates the great customer managers from the rest. Thanks Sofia, you are a credit to your organisation and they are lucky to have you representing them.

Erwin Metternich

Always nice and friendly..

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Experience

    • United Kingdom
    • Information Services
    • 1 - 100 Employee
      • Jul 2020 - Present

      • Oct 2017 - Present

      • Jul 2017 - Oct 2017

    • United Kingdom
    • Marketing Services
    • 100 - 200 Employee
      • Mar 2017 - May 2017

      Flashbay is a market leading B2B supplier of on-demand manufacturing of custom-branded promotional technology products. My role was to ensure that both individual and team sales targets and KPIs were met, build relationships with customers and identify prospects and convert them into customers.- Managed a team of seven account managers.- Trained and coached new staff to ensure high standards.- Ensured individual targets and group targets were reached as well as a variety of KPIs.- Reported to management.- Ensured that all customers had a great sales experience, from the first point of contact to close of sale and the follow up after delivery.- Worked closely with aftersales to ensure that any issues relating to orders processed by my team were resolved so that customers were satisfied and good relationships maintained. Show less

      • Jan 2016 - Mar 2017

      - Continued to grow the customer portfolio by maintaining good customer relationships with existing customers and converting new leads.- Pro-actively researched the market to look for and identify new sales opportunities.- Worked closely with marketing on marketing content for campaigns, blogs and web presence. Translating all content from English to Swedish.

      • May 2013 - Jan 2016

      - Lead the B2B sales cycle from initial contact to the closing of a sale.- Managed a portfolio of 3000+ business clients.- Negotiated prices, margins and tailoring products to fit customers’ needs to ensure customer satisfaction.

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front of House
      • Nov 2011 - May 2013

      Ten Health & Fitness specialises in reformer pilates, fitness, personal training, physiotherapy & massage therapy and currently operates out of seven studios across London. - Provided a high standard customer service to clients when assisting them with bookings and queries in the studio as well as over phone and email. - Researched potential corporate clients in the local area and contacting them to offer taster sessions and discounted offers in order to convert them into clients. - Analysed purchasing patterns of current clients and compile sales and retention reports for management. - Made sure that studio cleanliness was kept to a high standard and health and safety protocols were followed. Show less

    • Netherlands
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Public Relations Intern
      • Mar 2011 - May 2011

      Tommy Hilfiger is a premium clothing company, manufacturing apparel, footwear, accessories, fragrances and home furnishings. - Assisted with daily press requests for editorials and press events (including the Tommy Hilfiger Prepworld collection pop-up store) - Maintained fashion closet and showrooms. - Compiled editorial credit reports and updating clip books. Tommy Hilfiger is a premium clothing company, manufacturing apparel, footwear, accessories, fragrances and home furnishings. - Assisted with daily press requests for editorials and press events (including the Tommy Hilfiger Prepworld collection pop-up store) - Maintained fashion closet and showrooms. - Compiled editorial credit reports and updating clip books.

    • Sweden
    • Financial Services
    • 1 - 100 Employee
    • Administrative Assistant
      • Jul 2010 - Dec 2010

      Profina AB is one of Sweden’s leading debt collection companies. The company was established 1983 and is now working all over the world. - Dealt with both foreign and domestic clients and debtors. - Researched debtors to find new contact details to ensure invoices would reach them. - Created and sent out invoices to debtors. - Made sure the CRM system Nova was kept up to date. Profina AB is one of Sweden’s leading debt collection companies. The company was established 1983 and is now working all over the world. - Dealt with both foreign and domestic clients and debtors. - Researched debtors to find new contact details to ensure invoices would reach them. - Created and sent out invoices to debtors. - Made sure the CRM system Nova was kept up to date.

    • Sales promoter
      • Mar 2010 - Jun 2010

      - Promoted new fragrances at Nordiska Kompaniet, Stockholm’s largest department store. - Promoted new fragrances at Nordiska Kompaniet, Stockholm’s largest department store.

    • Sweden
    • Entertainment
    • 300 - 400 Employee
    • Pentathlon Hostess (5-kampsvärd)
      • Apr 2009 - Sep 2009

      Gröna Lund is an amusement park in Stockholm, Sweden. It has over 30 attractions and is a popular venue for concerts in the summer. Responsibilities & Achievements - For three consecutive summers, I was planning, coordinating and executing events for groups and companies at Gröna Lund, Stockholm’s biggest amusement park. - Functioning a host, guide and coach during the events, making sure everything ran smoothly and that everyone was enjoying themselves. Gröna Lund is an amusement park in Stockholm, Sweden. It has over 30 attractions and is a popular venue for concerts in the summer. Responsibilities & Achievements - For three consecutive summers, I was planning, coordinating and executing events for groups and companies at Gröna Lund, Stockholm’s biggest amusement park. - Functioning a host, guide and coach during the events, making sure everything ran smoothly and that everyone was enjoying themselves.

    • Sweden
    • Entertainment
    • 300 - 400 Employee
    • Factotum
      • Apr 2008 - Sep 2008

      - Worked in games, lotteries, photo booths, boutiques and fast food services - Dealt with inquiries - Promoted sales - Worked in games, lotteries, photo booths, boutiques and fast food services - Dealt with inquiries - Promoted sales

    • Sweden
    • Entertainment
    • 300 - 400 Employee
    • Hostess
      • Apr 2007 - Sep 2007

      - Operated games and lotteries - Promoted sales - Operated games and lotteries - Promoted sales

Education

  • State University of New York at New Paltz
    Diploma, International Business
    2011 - 2011
  • Uppsala University
    Bachelor's degree, Business Studies
    2007 - 2011
  • Tyresö Gymnasium
    High School Diploma, Social studies and languages
    2003 - 2006

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