Experience

Ximple AB

• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee

• Coordinator

  • Sep 2022 - Present

  Ximple erbjuder professionella tekniklösningar inom ljud, bild & video för digitala möten för alla typer av miljöer. Med fokus på användarvänlighet, driftsäkerhet och hållbarhet ska våra lösningar stötta er i den dagliga verksamheten. Med kunden i fokus stöttar jag mina kollegor med allt från order läggningar och installationer till service och eftermarknad.



Klarna

• Sweden
• Software Development
• 700 & Above Employee

• Customer Service Launch Manager/Delivery Lead

  • Nov 2021 - Sep 2022

  Stockholm, Stockholm, Sverige

• Service Delivery Manager Social Media

  • Sep 2019 - Dec 2021

  Stockholm, Sverige



Microsoft

• United States
• Software Development
• 700 & Above Employee

• E-Commerce Category Merchandiser (Surface and SMB) EMEA | Microsoft Online Store

  • Sep 2018 - Sep 2019

  County Dublin, Ireland

• Digital Store Site Merchandiser | Nordics | Microsoft Online Store

  • Feb 2018 - Sep 2018

  Dublin, Leinster, Ireland



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Quality Analyst

  • Nov 2017 - Feb 2018



Arvato

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Quality Analyst

  • Jun 2017 - Nov 2017

  County Dublin, Ireland

• Online Marketing Specialist

  • Jun 2016 - Jun 2017

  County Dublin, Ireland Google Department - Supporting our Nordic customers with their AdWords, Analytics and Merchant Center accounts



Ancestry

• United States
• Software Development
• 700 & Above Employee

• Customer Solutions Associate

  • May 2015 - Jun 2016

  Dublin, Ireland Supporting our AU, UK, US and Swedish customers with account questions (sales and cancellations) and technical web site issues via phone and emails. Helping out with the recruitment process and organizing assessment days in the office. Translating English knowledge base articles into Swedish and publishing those on the site.



Viasat Sverige

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Field Sales Recruiter

  • May 2014 - Jan 2015

  Stockholm, Sverige As a recruiter at Viasat Field Sales I was responsible for hiring salespersons to our newest department; BTV. I was responsible for the whole process, from publishing the add to signing the contract. Working side by side with the managers and team leaders to organize interviews and training. Recommendation from my boss: "I was Sofia boss during her time at Viasat. Sofia worked as a recruiter for our startup sales organisation within Broadband-television with great success… Show more As a recruiter at Viasat Field Sales I was responsible for hiring salespersons to our newest department; BTV. I was responsible for the whole process, from publishing the add to signing the contract. Working side by side with the managers and team leaders to organize interviews and training. Recommendation from my boss: "I was Sofia boss during her time at Viasat. Sofia worked as a recruiter for our startup sales organisation within Broadband-television with great success. Sofia is driven, targeted and solution-oriented in her way to work. Sofias role demands considerable flexibility as well as the ability to constantly find new ways to find successful sales people. Sofia managed this splendidly. I can warmly recommend Sofia for any types of recruitment roles." Show less



Individuell Kunskapsutveckling

• Assistent

  • Aug 2013 - May 2014

  Stockholm, Sverige My responsibilities was to handle the customer services and the connection between the customers and our employees. I was also involved with the recuitment process - select applications and call for interviews.



Viasat AB

• Trainee

  • Jan 2014 - Mar 2014

  Stockholm, Sverige Trainee at Viasat Field Sales from 19th of januari to 28th of mars 2014. Areas: sales, event, training och recruitment.



SEB

• Sweden
• Banking
• 700 & Above Employee

• Customer Service

  • Jun 2013 - Aug 2013

  Stockholm, Sverige



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Apr 2007 - Jan 2013

  Stockholm, Sverige McDonald's is the world's leading global foodservice retailer with more than 34,000 locations serving approximately 69 million customers in 119 countries each day. More than 80% of McDonald's restaurants worldwide are owned and operated by independent local men and women. McDonald's & our franchisees employ 1.8 million people worldwide. My responsibilities was, among other things, recruitment, training, scheduling, service and daily support on the floor.