Sofia Maldonado
Global Advisor - Healthcare at G100: Mission Million- Claim this Profile
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Español Full professional proficiency
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Italiano Full professional proficiency
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Inglés Full professional proficiency
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Inglés Full professional proficiency
Topline Score
Bio
Credentials
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Omnitopia Trainer
Across HealthNov, 2022- Nov, 2024 -
Disney's approach to Employee Engagement
Disney InstituteFeb, 2021- Nov, 2024 -
Speaker EXMA
EXMA The Biggest Marketing Platform in IberoaméricaAug, 2019- Nov, 2024 -
Qualtrics Bronze
IZOSep, 2018- Nov, 2024 -
Efecto WOW®️
WOW AcademyDec, 2017- Nov, 2024 -
Scrum Máster Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Apr, 2020- Nov, 2024
Experience
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G100: Mission Million
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Non-profit Organizations
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1 - 100 Employee
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Global Advisor - Healthcare
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Jun 2023 - Present
Enabling women access to healthcare around the world. G100 is a Global initiative to highlight most relevant women leaders around the world and help others to reach their highest potential. Enabling women access to healthcare around the world. G100 is a Global initiative to highlight most relevant women leaders around the world and help others to reach their highest potential.
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Motus - Customer Experience
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Ecuador
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Business Consulting and Services
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Customer Experience Senior Consultant / Senior Project Manager
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Sep 2019 - Present
Senior experience designerCustomer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Project Management Technology development strategy
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Marketing and Business Development Manager
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Aug 2015 - Present
Sector alimentos y bebidas / automotriz / retail / consumo masivo Marketing integral. EstrategaGestoraDesign thinker
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Roche
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Switzerland
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Biotechnology Research
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700 & Above Employee
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Customer Experience Lead
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Oct 2021 - Present
Customer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Organizational Change Management (OCM) Project Management Customer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Organizational Change Management (OCM) Project Management
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Education
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MIT Sloan School of Management
Digital Transformation, Marketing/Gestión de marketing, general -
Universidad San Francisco de Quito
Master en Marketing y Ventas, Marketing y ventas -
Pontificia Universidad Católica del Ecuador
Ingeniera comercial con mención en marketing, Marketing -
Fulbright Comission
English Proficiency, Suficiencia en Inglés -
Centro Cultural Italiano
Suficiencia en Italiano, Certificaciónn de Italiano como Lengua Extranjera