Sofia Maldonado

Global Advisor - Healthcare at G100: Mission Million
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Contact Information
us****@****om
(386) 825-5501
Location
Quito Metropolitan Area, EC
Languages
  • Español Full professional proficiency
  • Italiano Full professional proficiency
  • Inglés Full professional proficiency
  • Inglés Full professional proficiency

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Credentials

  • Omnitopia Trainer
    Across Health
    Nov, 2022
    - Nov, 2024
  • Disney's approach to Employee Engagement
    Disney Institute
    Feb, 2021
    - Nov, 2024
  • Speaker EXMA
    EXMA The Biggest Marketing Platform in Iberoamérica
    Aug, 2019
    - Nov, 2024
  • Qualtrics Bronze
    IZO
    Sep, 2018
    - Nov, 2024
  • Efecto WOW®️
    WOW Academy
    Dec, 2017
    - Nov, 2024
  • Scrum Máster Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Apr, 2020
    - Nov, 2024

Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • Global Advisor - Healthcare
      • Jun 2023 - Present

      Enabling women access to healthcare around the world. G100 is a Global initiative to highlight most relevant women leaders around the world and help others to reach their highest potential. Enabling women access to healthcare around the world. G100 is a Global initiative to highlight most relevant women leaders around the world and help others to reach their highest potential.

    • Ecuador
    • Business Consulting and Services
    • Customer Experience Senior Consultant / Senior Project Manager
      • Sep 2019 - Present

      Senior experience designerCustomer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Project Management Technology development strategy

    • Marketing and Business Development Manager
      • Aug 2015 - Present

      Sector alimentos y bebidas / automotriz / retail / consumo masivo Marketing integral. EstrategaGestoraDesign thinker

    • Switzerland
    • Biotechnology Research
    • 700 & Above Employee
    • Customer Experience Lead
      • Oct 2021 - Present

      Customer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Organizational Change Management (OCM) Project Management Customer centricity strategy Voice of the Customer (VoC) Analytics Patient and Customer Journey mapping Omnichannel strategy Digital engagement Customer relationship management (CRM) Organizational Change Management (OCM) Project Management

Education

  • MIT Sloan School of Management
    Digital Transformation, Marketing/Gestión de marketing, general
    2022 - 2022
  • Universidad San Francisco de Quito
    Master en Marketing y Ventas, Marketing y ventas
    2015 - 2016
  • Pontificia Universidad Católica del Ecuador
    Ingeniera comercial con mención en marketing, Marketing
    2006 - 2012
  • Fulbright Comission
    English Proficiency, Suficiencia en Inglés
    2008 - 2010
  • Centro Cultural Italiano
    Suficiencia en Italiano, Certificaciónn de Italiano como Lengua Extranjera
    2006 - 2008

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